Service Desk Analyst jobs

Peterborough, Ontario

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Yesterday

Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees in North America and Europe work to provide Flexjet aircraft Owners with the finest experience in premium private jet travel. Overview Flexjet is currently seeking a dedicated and committed Service Desk Analyst who will be responsible for providing first level support of service requests. The ideal candidate is customer

Full-time

Depends on Experience

Service Desk Analyst

Sanford, Florida

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Yesterday

Full-time

Depends on Experience

Service Desk Analyst

New York, New York

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Yesterday

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

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Full-time

$80,000+

Service Desk Analyst

New York, New York

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Today

Description The Service Desk Analyst is responsible for providing telephone support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10/11, Outlook, MS Office, Worksite, Diaries, IE, Citrix, Acrobat, STBWeb and legal research tools to trouble

Full-time

USD 26.00 - 28.00 per hour

Service Desk Analyst

New York, New York

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Today

Full-time

USD 26.00 - 28.00 per hour

Service Desk Analyst

Indianapolis, Indiana

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Today

Description Shift time: Sun, Mon, Tues from 7a to 7p. Then 7a to 11a on Wed morning (Note: Wed will not be service desk work but basic desktop support tasks. Imaging computers and prepping and shipping equipment, moving people, etc.) Hyrbrid: They will be remote on Sunday and onsite Mon, Tues, Wed. - They will work with 2 other people on Monday and 3 on Tues, Wed and solo on Sunday. First 3 weeks they will work M-F to train. 8a - 5p onsite. Manager description: Good Help desk experience answer

Full-time

USD 25.00 - 30.00 per hour

Service Desk Analyst

New Orleans, Louisiana

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Today

Description TEKsystems is looking for a talented Service Desk Analyst to support a high profile client in the New Orleans area. This team member should be able to: 1. Manage Service Tickets in an organized manner to ensure accuracy 2. Provide PC and peripheral parts requirements, acquisition support an installations satisfying end-user computing needs 3. Perform other server non-OS services such as Active Directory, Email, user accounts and permissions Responsibilities: Work collaboratively with

Full-time

USD 20.00 - 35.00 per hour

Service Desk Analyst I

Scottsdale, Arizona

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Today

Service Desk Analyst I Our client is seeking a tech-savvy and service-driven individual to join their Service Desk team in a fast-paced, high-volume environment. This role is ideal for someone who thrives on solving complex IT problems, enjoys helping others, and can juggle multiple issues while delivering exceptional customer support. You ll be on the front lines supporting corporate teams, warehouse staff, and retail store employees across a wide variety of technologies. Location: Scottsdale,

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Contract

USD22 - USD25

Service Desk Analyst

Cary, North Carolina

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8d ago

Title : Service Desk Location : Cary NC/Onsite Rate : $18/hr on W2 JD: Acting as a first point of contact for users and customers.Identifying and diagnosing issues and problems.Categorizing and recording queriesProviding solutions to issues.Advising users on the appropriate course of action.Monitoring issues from start to resolution.Escalating unresolved problems to a higher level of support, if needed.Providing essential online security advice and support.Delivering customer service through mul

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Contract

$18 - $18

Service Desk Analyst

Charlotte, North Carolina

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8d ago

Responsibilities: Serve as the initial contact for all IT support inquiries via phone, email, in-person, and chat. Troubleshoot and resolve issues related to hardware, software, and Office 365 applications. Document support activities and follow up to ensure successful resolution. Escalate complex issues to higher-level support teams as needed. Requirements: Minimum of 2 years of Help Desk or Technical Support experience. Proficiency with Microsoft Office 365 and common desktop technologies. Str

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Contract

$25 - $30

IT Service Desk Analyst

Oshkosh, Wisconsin

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Today

Description Robert Half is seeking a skilled IT Service Desk Analyst to join our client's team. In this role, you will provide technical assistance and support to ensure seamless operations across IT systems and hardware. Your expertise will be vital in resolving hardware, software, and network-related issues while delivering exceptional customer service. This is a Direct Hire role that will require an onsite work schedule. Responsibilities: Respond promptly to service desk tickets and provide

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Full-time

USD 40,000.00 - 55,000.00 per year

IT Service Desk Analyst

Tampa, Florida

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15d ago

Job Title: IT Service Desk Analyst Location: Tampa, FL 33634 Need Local candidates Mode : Contract (6+ Months) Onsite Needs to be proficient in English + Spanish and Portuguese Job Description: About Role - The Service Desk Analyst L1 provides support for incident resolution and requests reported by Employees. Responsibilities include initial assessment, research, and resolution of incidents and requests regarding use of applications, software, hardware & infrastructure components. The Servic

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Contract

$20 - $21

IT Support / Service Desk Analyst ---- Alabama, Georgia, Illinois, North Carolina, South Carolina,andWisconsin

Remote

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Today

Job Description SummaryProvides initial technical support to Team Members via phone with regards to computers, servers, applications and hardware issues. Assesses the nature of the problem and resolves using documented procedures and checklists and by simulating or recreating the incident. Documents all calls in the tracking system; escalating complex problems to more experienced support, when necessary. Major Responsibilities:Provides initial support troubleshooting, answering questions and res

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Contract

$22 - $25

Service Desk Analyst

Dallas, Texas

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Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

Service Desk Analyst

New York, New York

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Today

General Tasks and Responsibilities Will Include: Receive, prioritize, document and actively resolve end-user help requests Answer calls of e-mail contacts within the required service level time frame Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA/OLA) Track open tickets and monitor ticket progress per SLA/OLA, close ticket items when resolved Follow escalation and paging procedures to ensure SLAs/OLAs are being met Manage level 1 and 1 1/2 service

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Full-time, Contract

BASED ON EXPERIENCE

IT Service Desk Support Analyst

Davenport, Iowa

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Today

Location: Davenport, IA Salary: $25.00 USD Hourly - $38.00 USD Hourly Description: Service Desk Analyst Location: Davenport, IA 52801 Job Type: 3 month contract (Someone is on medical leave, but this position could end up converting to full-time) Work Arrangement: On-Site Job Description A fast-paced, high-tech manufacturing company is seeking a highly motivated and experienced Service Desk Analyst to join its growing IT team. This role involves providing technical assistance and support

Contract

USD 25.00 - 38.00 per hour

IT Service Desk/Desktop Support Analyst

Chicago, Illinois

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13d ago

Our client is a dynamic and growing Financial Services Company. They are seeking a motivated IT Service Desk/Desktop Support Specialist to join our the team. This role offers the opportunity to work in a fast-paced, collaborative environment while gaining exposure to complex programs. The ideal candidate will have a strong background in supporting end users in a Windows-based environment, managing user accounts via Active Directory, and troubleshooting hardware, software, and network issues. Exp

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Full-time

Depends on Experience

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

Service Desk Analyst

Columbia, Maryland

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Today

Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer satisfaction. This position supports a high visibility project for a data analytics team on-site at a customer facility. What you will do User Support Respond to incoming requests, inquiries, and technical issues from end-users through various channels (i.e. phone calls, instant messaging, Jira ticketing system)Provide clear, friendly and effec

Full-time

Multimedia Technical Analyst

Draper, Utah

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Today

Location: Draper, UT Description: Job Title: Multimedia Technical Analyst Location: Draper UT Contract role Description: Work as a service desk analyst to process multimedia requests such as Audio and Video Conferences/events.Resolve Audio Conference (AC), Video Conference (VC) and Zoom booking issues.Communicate effectively with a diverse group of clients.Set up, monitor and manage audio & video conferences remotely and onsite.Process email and ticket requests efficiently and in a timely

Contract

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Service Desk Analyst jobs