Service desk jobs in Los Angeles, CA

Los Angeles, California

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Today

Service Desk Analyst Our client is seeking a Service Desk Analyst to provide frontline technical support in a fast-paced, customer-focused environment. This role is ideal for someone who enjoys troubleshooting technical issues, assisting end users, and delivering exceptional service. The ideal candidate is a strong communicator who can manage inbound support calls, resolve technical issues efficiently, and take ownership of support requests from start to finish. As part of our process after appl

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Full-time, Contract

USD70,000 - USD70,000

Service Desk & End-User/Field Services Lead

Hybrid in Los Angeles, California

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2d ago

Varmoda is seeking an experienced Service Desk & End-User/Field Services Lead to own the single point of contact for about 1,460 users and the field teams supporting their devices. This is most visible service: it covers incident and request handling, onboarding and offboarding, Intune/Autopilot endpoint management, onsite support across offices and properties, resident computer labs and board-meeting audio/video. We are looking for a customer-focused operations leader who can keep tickets owned

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Contract

$94000 - $110000

Service Desk Agent

Remote

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Yesterday

Job ID: 2618604 Location: Remote Work, KY, US Date Posted: 2026-10-29 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent i

Full-time

USD 40,000.00 per year

Service Desk Analyst

Los Angeles, California

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21d ago

Job Title: Service Desk Analyst Type: 6 Months Contract to Start Note: This role requires full-time onsite presence in Century City, CA, with occasional travel based on business needs. Position Summary: The ServiceDesk Analyst Onboarding Tech is responsible for maintaining the desktop operating environment. They serve as members of the Systems Support team and are the first step in the support escalation ladder. This individual assists the infrastructure team in resolving technical issues for en

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Contract

Depends on Experience

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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24d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Level II - IT User Support

Los Angeles, California

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6d ago

NO SPONSORSHIP - NO OPT USER SUPPORT ANALYST - Level II SALARY: $77,200-98,400 LOCATION: Los Angeles, CA 90067 (Century City) 5 days onsite Looking for a candidate with 2-5 years in IT doing support troubleshooting of hardware software connectivity. Windows 11 microsoft office 365 remote and in-person Microsoft intune mobile device dell smartphone citrix VOIP serviceNow SCCM Cisco NetDocs adobe mac support. The User Support Analyst provides Level ll, hands-on technical support to Firm users. Th

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Full-time

77,000 - 98,000

IT Support Specialist

Pasadena, California

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12d ago

Seeking a temporary IT Support Specialist to provide general IT troubleshooting and customer support over the phone in a call center environment. This position serves as a first point of contact for employees experiencing technical issues with computers, software, account access, printers, and other IT services. Candidates should have strong customer service skills and the ability to guide users through troubleshooting steps clearly and patiently. Knowledge & Experience: Experience providing tel

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Third Party, Contract

Depends on Experience

Interim Service Delivery Manager

Hybrid in Downey, California

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3d ago

Requirements 7 years or more of experience leading IT service delivery, Service Desk, Desktop Support, or end-user technology operations. Proficiency in ITSM practices, incident management, request fulfillment, escalation management, and service operations. Experience with Service Desk and Desktop Support metrics, SLA performance, backlog management, dashboards, and continual improvement. Experience with ITSM platforms, Remedyforce replacement initiatives, self-service, knowledge management, and

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Contract

Depends on Experience

Service Delivery Manager

Los Angeles, California

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3d ago

Requirements 5 years or more of IT service delivery experience managing Service Desk, Desktop Support, and end-user technology operations. Proficiency in IT service management, incident management, request fulfillment, escalation, and major-incident coordination. Experience with service metrics, SLA performance, backlog management, first-contact resolution, and operational reporting. Experience in endpoint support, asset lifecycle processes, onboarding, offboarding, self-service, and knowledge m

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Contract

Depends on Experience

Help Desk/Desktop Support Analyst

Los Angeles, California

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Los Angeles, California. This is a Contract position focused on resolving day-to-day hardware, software, and access-related issues across Microsoft Windows environments. The ideal candidate brings a practical support mindset, communicates clearly with users, and can manage service requests efficiently while maintaining a high level of customer service. Responsibilities: D

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Contract

USD 21.38 - 24.75 per hour

Help Desk/Desktop Support Analyst

Torrance, California

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced financial services environment in Torrance, California. This Long-term Contract position focuses on delivering dependable desktop and technical support, resolving day-to-day hardware and software issues, and ensuring a smooth user experience across Microsoft Windows systems. The ideal candidate brings strong troubleshooting ability, practical knowledge of Active Directory, and a responsive app

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Contract

USD 19.79 - 22.91 per hour

Help Desk Specialist 3

El Segundo, California

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Today

Overview We are seeking a mid-level Helpdesk Specialist to join our Corporate IT team in El Segundo, CA. You'll be the go-to resource for troubleshooting complex technical issues, assisting our end-users both onsite and remotely, and keeping our IT operations running smoothly. This role is fast-paced, highly collaborative, and a great opportunity to grow your skills in enterprise IT systems and support. This is an onsite position for our office in El Segundo, CA Responsibilities Provide except

Full-time

USD 60,000.00 - 70,000.00 per year

IT Support Specialist

Los Angeles, California

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Yesterday

RESPONSIBILITIES: Kforce has a client seeking an IT Support Specialist for an onsite opportunity in Century City, CA. This role will provide hands-on technical support to attorneys and staff across PCs, phones, mobile devices, audiovisual equipment, IT peripherals, and office infrastructure. The ideal candidate will have strong troubleshooting skills, a customer-service mindset, and experience supporting users in a professional corporate environment. Responsibilities: * Provide onsite technical

Full-time

$30 - $42 annually

IT Support Specialist

Los Angeles, California

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Today

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in Century City, CA. Description: The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that supports all PCs, phones, AV equipment, IT peripherals and IT Infrastructure in the office. The position reports to an IT Support Manager. Key Responsibilities Include: Support

Full-time

USD 35.50 - 53.20 per hour

IT Queue Manager - IT Support Services - remote PST

Remote or Garden Grove, California

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Today

IT Queue Manager - IT Support Services Do you thrive at the center of a busy support operation, knowing exactly who should handle what, and when? Our client is launching a new IT Support Services team and needs a frontline leader to run its Service Desk queue for roughly 8,000 business users. As IT Queue Manager, you'll do far more than reassign tickets. You'll triage, prioritize, and route each request to the right analyst, then roll up your sleeves and resolve issues yourself. As the face of I

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Contract

USD30 - USD35

Help Desk/Desktop Support Analyst

Monrovia, California

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in California. This Long-term Contract position supports a high-tech organization in the pharm/biotech sector, with a focus on delivering responsive desktop support, account administration, and device readiness in a Windows-based environment. The role is ideal for someone who combines strong troubleshooting ability with effective communication and a customer-first approach.

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Contract

USD 33.25 - 38.50 per hour

IT Support Technician II

Long Beach, California

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Today

IT Support Technician II (On-site) Our client is seeking an experienced IT Support Technician II to join their growing team. This role offers the opportunity to work in a large-scale enterprise environment, supporting over 1,100 end users across multiple locations. The ideal candidate will be hands-on, team-oriented, and able to provide deskside and field support while contributing to projects that impact operations nationwide. This is a chance to join a stable organization and grow your career

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Contract

USD33 - USD40

Service desk jobs in Los Angeles, CA, USA