Service desk jobs in Los Angeles, CA

Remote

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2d ago

Position: Service Desk Agent 100% Remote Hiring: W2 Contract / Fulltime Job Description: Position Summary: Level 1 Service Desk Agent will: Provide initial support for customer requests via telephone, email, chat, or other available means of contact to the Support CenterQuickly assesses the user s issue and provides first level support for problem resolution. Document information specific to the resolution and escalates unresolved issues expeditiously to the appropriate areaRequire familiarity

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Full-time

Depends on Experience

Service Desk Analyst (Remote)

Remote or Tucson, Arizona

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Today

Job Title: Service Desk AnalystJob Description The Service Desk Analyst provides first and second tier technical support to internal employees in a dynamic, fast-paced virtual call center environment. You will troubleshoot a wide range of software, hardware, and connectivity issues, deliver support via phone, chat, and Slack, and ensure a high level of customer service through clear communication, strong documentation, and timely resolution of incidents. This role requires a blend of technical e

Full-time

USD 29.00 - 29.00 per hour

IT Service Desk Specialist

Los Angeles, California

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Today

MidFirst Bank is a full service bank with a vision of unparalleled client service in the California market. The Bank's core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exceptional client service. Our bankers work in a team effort to develop a deep understanding of their clients, and work with and on their behalf to develop solutions tailored to meet their needs. Nothing is overlooked. Everything is considered.

Full-time

USD 28.00 - 37.00 per hour

Senior Manager, Service Desk Operations

Remote

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Today

Job Title Senior Manager, Service Desk Operations Job Description Senior Manager, Service Desk Operations (U.S. Remote) You will lead the Service Desk Operations for North America, responsible for overseeing Service Desk Managers, Major Incident Management, and the direction of Level 1 support within a unified, ITIL-aligned support operating model. Your role: Lead day-to-day technical direction for Level 1 support operations, triage quality, and queue discipline, including direct oversight a

Full-time

USD 117,000.00 - 186,000.00 per year

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Desktop Support Analyst - Associate

Downey, California

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Today

Job Description The Desktop support analyst role is the first point of contact for internal customers facing technical issues. This role assists users who contact the Service Desk with incidents and service requests related to IT support, systems, hardware, software; also supports a variety of other requests. In addition, the role is expected to directly fulfill service requests, including but not limited to provisioning access, installing software and services, and resolve incidents. The Deskt

Full-time

USD 26.13 - 44.62 per hour

Help Desk/Desktop Support Analyst

Commerce, California

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Today

Description We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems. Respon

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Contract

USD 30.40 - 35.20 per hour

Desktop Support Analyst - Senior

Whittier, California

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Today

Job Description The Desktop support analyst - Senior role is the first point of contact for internal customers facing technical issues. This role assists users who contact the Service Desk with incidents and service requests related to IT support, systems, hardware, software; also supports a variety of other requests. In addition, the role is expected to directly fulfill service requests, including but not limited to provisioning access, installing software and services, and resolve incidents.

Full-time

USD 33.35 - 56.95 per hour

Desktop Field Support

Los Angeles, California

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Today

Job Details: Travel Requirements Travel to customer locations is an essential function of this role. Assignments are generally local; however, candidates may be required to travel anywhere within the United States based on operational requirements. Candidates must possess a valid driver's license and have reliable transportation. Candidates should be comfortable with frequent travel and working at multiple customer locations as business needs require. Approved mileage and eligible travel exp

Full-time

USD 23.00 per hour

Help Desk/Desktop Support Analyst

Los Angeles, California

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for both IT and operational technology environments in Wilmington, California. This contract position is ideal for someone who enjoys solving end-user issues onsite, maintaining reliable workstation performance, and supporting day-to-day business operations in a logistics setting. The role will work across common enterprise tools and endpoint technologies while delivering responsive service a

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Full-time

USD 27.71 - 32.09 per hour

Senior IT Program Manager / City of Industry, CA / Onsite-Hybrid / EDI / Enterprise Applications

City of Industry, California

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Today

Job Description A leading, rapidly modernizing third-party logistics firm in Southern California is seeking a highly experienced Senior IT Program Manager to drive program, project, and systems delivery across their enterprise applications and serve as the trusted customer-facing point of contact for onboarding and implementation. This is a full-time, permanent position based at the company's City of Industry headquarters (onsite and hybrid; not remote) and reporting directly to the executive te

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Full-time

$130000 - $160000

Sr CAD Administrator, Engineering Applications

Long Beach, California

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Today

At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that's just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known. Joining Relativity means becoming part of something where autonomy, ownership, and impact ex

Full-time

USD 122,000.00 - 182,000.00 per year

Endpoint Engineer, Technology & Security

Los Angeles, California

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22d ago

Our Company Oaktree is a leader among global investment managers specializing in alternative investments, with more than $220 billion in assets under management. The firm emphasizes an opportunistic, value-oriented, and risk-controlled approach to investments in credit, equity, and real estate. The firm has more than 1,400 employees and offices in more than 25 cities worldwide. We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of though

Full-time

USD 125,000.00 - 160,000.00 per year

Endpoint Engineer, Technology & Security

Los Angeles, California

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9d ago

Full-time

USD 125,000.00 - 160,000.00 per year

Endpoint Engineer, Technology & Security

Los Angeles, California

•

Today

Full-time

USD 125,000.00 - 160,000.00 per year

Clinical User Experience Analyst-# 26-19735

Remote

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17d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

Easy Apply

Contract

$80 - $90

Customer onboarding

Remote

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6d ago

Immediate need for a talented Customer onboarding . This is a 06+ months contract opportunity with long-term potential and is located in Farmington, MI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-22859 Pay Range: $16/hr - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Note :Remote Farmington, MI 4

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Contract

$16 - $17

Atlassian Architect-W2-Remote

Remote

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17d ago

Mandatory skills: Experience with Atlassian Suite (Jira, Agile, Confluence, Service Desk, On Demand / Cloud, JIRA Portfolio, Jira Align and ServiceNow, Python Job description: Experience with Administering Jira/Confluence Applications in the Atlassian Tools Experience with Jira, Confluence & Jira Service Desk Configurations Able to Mentor the Product Managers, Project Managers and Engineering Teams roles and Project Permissions and Onboarding the new team members Created the SOP on Atlassian

Easy Apply

Contract

Depends on Experience

IT Security Administrator

Remote

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3d ago

Job Title: IT Security Administrator Job ID:26-04004 Location: Remote Duration: 06 months on W2 contract Must Haves We are not looking for a seasoned veteran.1-3 years identity management experience is the ideal profileITIL certification is mandatory. Job Summary The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate

Easy Apply

Contract

$46 - $54

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

Service desk jobs in Los Angeles, CA, USA