Service desk jobs in Los Angeles, CA

Los Angeles, California

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Today

Service Desk Analyst Our client is seeking a Service Desk Analyst to provide frontline technical support in a fast-paced, customer-focused environment. This role is ideal for someone who enjoys troubleshooting technical issues, assisting end users, and delivering exceptional service. The ideal candidate is a strong communicator who can manage inbound support calls, resolve technical issues efficiently, and take ownership of support requests from start to finish. As part of our process after appl

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Full-time, Contract

USD70,000 - USD70,000

Service Desk Analyst

Los Angeles, California

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13d ago

Job Title: Service Desk Analyst Type: 6 Months Contract to Start Note: This role requires full-time onsite presence in Century City, CA, with occasional travel based on business needs. Position Summary: The ServiceDesk Analyst Onboarding Tech is responsible for maintaining the desktop operating environment. They serve as members of the Systems Support team and are the first step in the support escalation ladder. This individual assists the infrastructure team in resolving technical issues for en

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Contract

Depends on Experience

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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17d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

Service Desk Analyst

Remote or New York, New York

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3d ago

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join a fast-paced IT team supporting a large enterprise environment! We're seeking a customer-focused Service Desk Analyst to provide first-line technical support to end users across a complex and dynamic organization. This is a great opportunity for someone who enjoys solving problems, helping people, and building a career in IT. What You'll Do: * Serve as the first point of contact for tech

Contract

$25 - $31 hourly

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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25d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract, Third Party

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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25d ago

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Third Party, Contract

$20 - $25

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Level II - IT User Support

Los Angeles, California

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20d ago

NO SPONSORSHIP - NO OPT USER SUPPORT ANALYST - Level II SALARY: $77,200-98,400 LOCATION: Los Angeles, CA 90067 (Century City) 5 days onsite Looking for a candidate with 2-5 years in IT doing support troubleshooting of hardware software connectivity. Windows 11 microsoft office 365 remote and in-person Microsoft intune mobile device dell smartphone citrix VOIP serviceNow SCCM Cisco NetDocs adobe mac support. The User Support Analyst provides Level ll, hands-on technical support to Firm users. Th

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Full-time

77,000 - 98,000

IT Support Specialist

Pasadena, California

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5d ago

Seeking a temporary IT Support Specialist to provide general IT troubleshooting and customer support over the phone in a call center environment. This position serves as a first point of contact for employees experiencing technical issues with computers, software, account access, printers, and other IT services. Candidates should have strong customer service skills and the ability to guide users through troubleshooting steps clearly and patiently. Knowledge & Experience: Experience providing tel

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Contract, Third Party

Depends on Experience

Senior Level 2 Support / NOC Technical Lead

Santa Monica, California

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27d ago

Job Title: Senior Level 2 Support / NOC Technical Lead Work Authorization: Location: Santa Monica, CA Role Summary: Responsible for advanced technical troubleshooting, Level 2 escalations, infrastructure support coordination, and technical assistance to frontline service desk personnel. Roles and Responsibilities: Handle escalated incidents and complex technical issues.Provide Level 2 support and coordinate with relevant technical teams.Support network, systems, endpoint, and infrastructure tro

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Contract

Depends on Experience

Principal Information Technology Analyst (iHub / IT Ser

Los Angeles, California

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6d ago

At the Metropolitan Water District of Southern California, we deliver reliable water to a region with 19 million people?and to?accomplish?this,?we rely on?a?team of talented employees: innovators, problem-solvers, and?collaborators?who make it all possible.? There is currently one (1) opening for a Principal Information Technology Analyst (iHub / IT Service Desk) located at Headquarters (Los Angeles, CA). This recruitment may result in an eligibility list*. The Principal Information Technology A

Full-time

147950-193523USD

Project Manager

Santa Monica, California

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3d ago

Service Delivery Manager / Project Manager Role Summary: Responsible for overall service delivery, project coordination, SLA performance, reporting, stakeholder communication, and ensuring that the 24x7 service desk operates in accordance with project requirements. Roles and Responsibilities: Manage overall service delivery and ensure compliance with contractual and SLA requirements.Coordinate service desk operations, staffing, schedules, and escalations.Act as the primary point of contact for C

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Full-time

Depends on Experience

Service Delivery Manager / Project Manager

Santa Monica, California

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12d ago

Job title: Service Delivery Manager / Project Manager Location: Onsite, - Santa Monica, CA Work authorization: Role Summary: Responsible for overall service delivery, project coordination, SLA performance, reporting, stakeholder communication, and ensuring that the 24x7 service desk operates in accordance with project requirements. Roles and Responsibilities: Manage overall service delivery and ensure compliance with contractual and SLA requirements.Coordinate service desk operations, staffing

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Contract

Depends on Experience

Help Desk Specialist 3

El Segundo, California

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Today

Overview We are seeking a mid-level Helpdesk Specialist to join our Corporate IT team in El Segundo, CA. You'll be the go-to resource for troubleshooting complex technical issues, assisting our end-users both onsite and remotely, and keeping our IT operations running smoothly. This role is fast-paced, highly collaborative, and a great opportunity to grow your skills in enterprise IT systems and support. This is an onsite position for our office in El Segundo, CA Responsibilities Provide except

Full-time

USD 60,000.00 - 70,000.00 per year

IT Support Specialist

Los Angeles, California

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Today

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in Century City, CA. Description: The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that supports all PCs, phones, AV equipment, IT peripherals and IT Infrastructure in the office. The position reports to an IT Support Manager. Key Responsibilities Include: Support

Full-time

IT Queue Manager - IT Support Services - remote PST

Remote or Garden Grove, California

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Today

IT Queue Manager - IT Support Services Do you thrive at the center of a busy support operation, knowing exactly who should handle what, and when? Our client is launching a new IT Support Services team and needs a frontline leader to run its Service Desk queue for roughly 8,000 business users. As IT Queue Manager, you'll do far more than reassign tickets. You'll triage, prioritize, and route each request to the right analyst, then roll up your sleeves and resolve issues yourself. As the face of I

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Contract

USD30 - USD35

IT Support Technician II

Long Beach, California

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Today

IT Support Technician II (On-site) Our client is seeking an experienced IT Support Technician II to join their growing team. This role offers the opportunity to work in a large-scale enterprise environment, supporting over 1,100 end users across multiple locations. The ideal candidate will be hands-on, team-oriented, and able to provide deskside and field support while contributing to projects that impact operations nationwide. This is a chance to join a stable organization and grow your career

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Contract

USD33 - USD40

Senior IT Analyst - Diamond Executive Support

El Segundo, California

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Today

Company Description CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our pers

Full-time

USD 99,200.00 - 124,000.00 per year

Service desk jobs in Los Angeles, CA, USA