Technical Support Analyst Jobs in Maryland

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Project Manager (Production Support Technical Analyst)

M9 Solutions

Lanham, Maryland, USA

Full-time

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations who desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include digital transformation, software development, cloud migration, applications & infrastructure, cy

Technical Support Analyst

Thomson Reuters U.S. Inc.

Remote or Ann Arbor, Michigan, USA

Full-time

Technical Support Analyst Based in Ann Arbor, this role will be a member of a team of talented support specialists who provide both remote and in-person support across our EMEA / APAC / AMERS regions. Working as part of a large global team, you will be responsible for day-to-day support, providing expertise to our customers, and looking for opportunities to expand your technical knowledge. Provides second level end user support and general IT services to the Thomson Reuters enterprise. Ensures

Technical Support Analyst

Trimble Mobile Solutions

Ohio, USA

Full-time

Technical Customer Support Professional Location: Remote, US What You Will Do The Technical Support Analyst is responsible for in-depth troubleshooting and research with Trimble Transportation products and TMS solutions for our customers while supporting internal teams. This includes providing an outstanding customer experience via phone, email, chat, and web-based applications by handling customer issues related to supporting, upgrading, and usage of Trimble Transportation products and solut

Technical Support Senior Analyst - Remote - Evernorth

Cigna

Connecticut, USA

Full-time

As a Technical Support Senior Analyst, you would be responsible for automating and maintaining the Facets Booklet System that supports the Customer's Booklet/Certificates. This position works with Regulatory and Product areas to determine system requirements (which includes State and Federal Legislation Compliance and Product Enhancements) and may evaluate and provide solutions for complex business needs by automating manual processes. You may be responsible for performing consistent tasks withi

Applications Support Technical Lead Analyst

Citi

Remote or Tampa, Florida, USA

Full-time

Citibank, N.A. seeks an Applications Support Technical Lead Analyst for its Tampa, FL location. Duties: Coordinate with multiple technology teams to ensure appropriate integration of functions to meet goals, identify and define necessary system enhancements, analyze existing system logic, identify problems, and recommend and implements solutions. Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis a

Principal Technical Analyst- Release Management Support

Oracle Corporation

Columbia, Maryland, USA

Full-time

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relations

REMOTE: Technical Sales Support Engineer (HVAC) (MUST RESIDE IN Northeast)

Jobot

Remote or Evansville, Indiana, USA

Full-time

REMOTE: Technical Sales Support Engineer (HVAC)//Growing company/BONUS!! This Jobot Job is hosted by: Evan Flynn Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $80,000 per year A bit about us: Our client specializes in designing and manufacturing sustainable heating and cooling technologies. Their products are low-impact and environmentally friendly, aiming to care for both people and the planet. They prioritize innovation and ex

HVAC Product Technical Support (Remote, Mountain or Pacific Time Zone)

Johnson Controls

Remote or Denver, Colorado, USA

Full-time

Build your best future with the Johnson Controls team. As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to prov

Technical Applications Support - Advanced

Robert Half

Remote or Burlington, Massachusetts, USA

Contract

Description Responsibilities: Ensure the integrity, stability, and availability of business systems by providing primary support. Consistently monitor and manage customer accounts, taking appropriate actions as necessary. Address and resolve production problems, ensuring minimal disruption to operations. Strictly adhere to and enforce production standards within the organization. Effectively process customer credit applications in a timely and accurate manner. Maintain detailed and up-to-date cu

Technical Support Coordinator - Remote

Kforce Technology Staffing

Remote or New York, New York, USA

Full-time

RESPONSIBILITIES: Kforce is working with a client in search of a Technical Support Coordinator to join their team! This position is full time, direct hire and remote with occasional travel to Nashua, NH. About the Role: As a Technical Support Coordinator, you will be responsible for calibrating our kiosks. You will have access to a wide variety of tools and technologies that keeps our fleet of kiosks healthy, become the go to person for troubleshooting kiosk hardware and software. What You'll

Technical Support Engineer-XR/RF Modality

GE Healthcare

Remote

Full-time

Job Description Summary The Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Engineers (FEs), Client Service Technicians (CSTs), and Customers experiencing system performance issues. This position is the technical resource for service-related escalations regarding the product family. This role is remote. The candidate must reside within the contiguous 48 states. GE HealthCare

FSC Technical Support Engineer II (Remote)

Johnson Controls, Inc.

Remote or Glendale, Wisconsin, USA

Full-time

What you will do Under limited supervision, provides remote technical support to JCI service providers and authorized distributors/representatives with solutions to diverse technical problems and applications relating to building automation and control systems, networking, databases, PC/server configuration, and other related required technologies. Support is provided primarily via phone analysis and remote interrogation. Some onsite analysis may be required. How you will do it Analyzes and tr

Technical Support Specialist

Robert Half

Remote or Wappingers Falls, New York, USA

Contract

Description We are in search of a Technical Support Specialist, 100% remote, EST hours. Responsibilities: Provide technical support for Cisco technologies, ensuring optimal performance and resolving related issues. Handle support tasks for Citrix technologies, troubleshooting problems and ensuring smooth operations. Maintain and manage cloud technologies, ensuring secure and efficient use. Address issues related to computer hardware, performing diagnostics and repairs as needed. Provide support

IT Application Support Analyst

BayOne Solutions

Remote

Contract

Title: Application Support Analyst (Pay range $37- $39/hr.) Location: 100% Remote role Duration: 9+ Months (Possible extension) The primary focus of the IT Application Support Analyst is to ensure world class operations of enterprise applications that support critical business processes. Provides subject matter expertise on the operation of the Enterprise Application modules, carry out service requests as submitted by our Customers, resolve process and/or system issues and provides education on

Technical Support Engineer III

Jack Henry & Associates

Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Jack Henry is seeking a Technical Support Engineer to join our team. In this role, you will be responsible for provi

Technical Support Technician (Remote)

Irvine Technology Corporation (ITC)

Remote or Matthews, North Carolina, USA

Contract

Technical Support Technician (Remote) We have an immediate need for a contract-to-hire mid-level Technical Support Technician to join our client, a nationwide identification solutions provider. The Technical Support Technician will be responsible for production and providing technical assistance and support to customers using our hardware equipment, software solutions and managed services. You will play a critical role in resolving technical issues, answering product-related inquiries, and deliv

IT Support Analyst - Legal

Connexion Systems & Engineering

Remote

Full-time

IT Support Services Analyst (PERM) Location: MA, RI, CT, NJ, Washington DC MD/VA, South Florida (Remote) Hours: 11:00am-7pm EST This job can be almost 100% remote, but candidates must reside in a state (MA, RI, CT, NJ, Washington DC MD/VA, South Florida) where the firm has an office. This is for tax reasons, and also in the event the person occasionally needs to go into the office. Salary : $80 - 85K IT Support Analyst Job Responsibilities Deliver technical support for a variety of software an

Senior Critical Technical Support Manager (Cloud)

Splunk Inc.

Texas, USA

Full-time

Description Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our wor

Technical Support Anaylst

Trimble Mobile Solutions

Remote or Princeton, New Jersey, USA

Full-time

Your Title: Technical Support Analyst Job Location: Remote, US Our Department: Technical Support What You Will Do The Technical Support Analyst is responsible for in-depth troubleshooting and research with Trimble Transportation products and TMS solutions for our customers while supporting internal teams. This includes providing an outstanding customer experience via phone, email, chat, and web-based applications by handling customer issues related to supporting, upgrading, and usage of Trimbl

Senior Critical Technical Support Manager (On-Prem)

Splunk Inc.

Texas, USA

Full-time

Description Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our wor