Technical Support Lead Jobs in Dallas, TX

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Support Engineer - Technical Lead

STAND 8

On-site in Dallas, Texas, USA

Full-time

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! We are currently seeking an exceptional Support Engineer Technical Lead to join our Information Technology team. As a Support Engineer Technical Lead, you will play a key role in providing technical support for our active trading environment. This hands-on position involve

Enterprise Monitoring Technical Lead

Request Technology, LLC

Hybrid in Coppell, Texas, USA

Full-time

Position is bonus eligible Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience . Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior manage

Technical Support Analyst

Robert Half

On-site in Dallas, Texas, USA

Full-time

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. This Help Desk Analyst role is located in the Dallas, Texas area and is a permanent opportun

Technical Support Engineer 2

Kforce Technology Staffing

Remote

Full-time

RESPONSIBILITIES: Kforce has a client in Dallas, TX that is seeking a Technical Support Engineer 2. Summary: The Technical Support Engineer II/Remote Engineer 2 works as a member of the Reactive Service Delivery Team to provide support services to clients. The position is highly client-facing via phone, email, and remote assistance tools, and as such requires outstanding communication and client service skills. The Tech Support Engineer resolves workstation, server and network problem tickets,

Professional II, Network System Technical Support (mult.)

Samsung Electronics America

On-site in Plano, Texas, USA

Full-time

Position Summary Provide Tier 2 Integration Support for 4G and 5G technologies. Role and Responsibilities Duties: Provide Tier 2 Integration Support for 4G and 5G technologies. Provide frequent Alarm Monitoring Activity Report for new deployments. Provide expert technical engineering support to the C & I Team during maintenance window (MW) of actual Migration and deployment. Provide effective technical guidance to the Deployment team to resolve issues by providing back-office engineering supp

Professional II, Network System Technical Support (mult.)

Samsung Electronics America

On-site in Plano, Texas, USA

Full-time

Position Summary Provide and design Samsung vRAN (virtual) solutions for customer engineering teams. Role and Responsibilities Duties: Provide and design Samsung vRAN (virtual) solutions for customer engineering teams. Support in resolution of operational issues and high severity issues to meet Service Level Agreement (SLA) requirements. Drive engineering support teams to troubleshoot commercial wireless Radio network configuration, propose workarounds, and work with R&D to provide Root Cause

Technical Support Service Desk

InfiCare Technologies

On-site in Plano, Texas, USA

Contract

Seeking an Technical Support Service Desk with experience in Service Desk in Plano TX Job Title: Technical Support Service Desk Location: Plano TX 75025 Duration: 6 Months Contract Job Description: Candidates with a minimum 2 years of Service Desk experience Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts. Job responsibilities would include inbound & outbound calling, responding on emails and triaging

Professional I, Network Systems Technical Support

Samsung Electronics America

On-site in Plano, Texas, USA

Full-time

Position Summary Provide proactive, in-depth ticket analysis for quality and content, providing regular feedback to management and peers. Role and Responsibilities Provide proactive, in-depth ticket analysis for quality and content, providing regular feedback to management and peers. Ensure the latest ticket status is provided to the customers. Call quality sampling and suggestions for agent improvement. Continually analyze and improve existing support processes to improve resolution time and c

Professional III, Network System Technical Support (mult.)

Samsung Electronics America

On-site in Plano, Texas, USA

Full-time

Position Summary Provide Subject matter expertise on Samsung vRAN solution to customer's engineering teams. Role and Responsibilities Duties: Provide Subject matter expertise on Samsung vRAN solution to customer's engineering teams. Lead the support teams in troubleshooting commercial Radio network configuration and KPI related call processing issues, propose workarounds, and work with R&D teams to provide the Root Cause Analysis (RCA). Lead and drive the resolution of high severity issues and

IT Technical Support

InfiCare Technologies

On-site in Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: 6-8 Months Contract with Possibility of Hiring Full Time. Note: This will be 100% onsite role (M-F). Shift timing for our team will be 8:30 am to 17:30 need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win 10, Win 2008, Win 2012, WES8 Active directory, Group policy, DHCP,

Lead Application Support Engineer (2pm-10pm Shift)

The Depository Trust & Clearing Corporation

On-site in Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to crafting a workplace that looks like the world t

Lead Application Support Engineer

The Depository Trust & Clearing Corporation

On-site in Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Level 1-3 Technical Support - Law Firm

JMS Technical Solutions

On-site in Dallas, Texas, USA

Full-time

We are seeking an experienced IT Support Specialist to provide comprehensive technical assistance and support to our clients. The ideal candidate will possess advanced proficiency in a wide range of technologies, including Microsoft Operating Systems, Microsoft Office Suite, Service Now, remote access architectures (such as Citrix and VPN), mobile technologies (iOS, iPad OS), networking technologies, and document management systems (iManage/Work 10). The candidate should also have a strong under

Lead Production Support Engineer

InfoVision, Inc.

On-site in Irving, Texas, USA

Third Party, Contract

We are looking for Lead Production Support Engineer with Strong Kibana log analysis skills and Production Support Knowledge. Title: Lead Production Support Engineer Location: Irving, TX SKILLS REQUIRED: Strong Kibana log analysis skillsGood understanding of how a production support system works, Issue Triaging, Ticket Analysis & AssignmentGood Status report creation skills (Powerpoint)MUST be at the Irving office 3 days a week (Tuesday, Wed, Thu). During major release days all 5 daysExtended wo

Lead Application Support Engineer

The Depository Trust & Clearing Corporation

On-site in Coppell, Texas, USA

Full-time

Short Description for Internal Candidates The Enterprise Application Support role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. This role works closely with development teams, infrastructure partners, and internal clients to advance and resolve technical support incidents. Description for Internal Candidates Are you ready to make an impact at DTCC? Do you want to work o

Lead Application Support Engineer (2PM-10PM Shift)

The Depository Trust & Clearing Corporation

On-site in Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to crafting a workplace that looks like the world t

Lead Application Support Engineer

The Depository Trust & Clearing Corporation

On-site in Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to crafting a workplace that looks like the world t

Java / Microservices Architect - Product Technical Lead

Cynet Systems

On-site in Irving, Texas, USA

Contract, Third Party

We are looking for Java / Microservices Architect - Product Technical Lead for our client in Irving, TX Job Title: Java / Microservices Architect - Product Technical Lead Job Location: Irving, TX Job Type: Contract Job Description: Responsibilities:Oversee the development and implementation of projects, ensuring they meet quality standards and client expectations. Collaborate with cross-functional teams to integrate geospatial technologies with existing systems.Design and manage databases that s

Android Architect - Product Technical Lead

Cynet Systems

On-site in Irving, Texas, USA

Third Party, Contract

We are looking for Android Architect - Product Technical Lead for our client in Irving, TX Job Title: Android Architect - Product Technical Lead Job Location: Irving, TX Job Type: Contract Job Description: Responsibilities:Oversee the development and implementation of projects, ensuring they meet quality standards and client expectations.Proficiency in Android, Android Architecture & Design, Android Data and Integration, and Android External Integration.Demonstrated ability in Mobile Development

Android Architect - Product Technical Lead

Cynet Systems

On-site in Irving, Texas, USA

Contract, Third Party

We are looking for Android Architect - Product Technical Lead for our client in Irving, TX Job Title: Android Architect - Product Technical Lead Job Location: Irving, TX Job Type: Contract Job Description: Responsibilities:Oversee the development and implementation of projects, ensuring they meet quality standards and client expectations.Proficiency in Android, Android Architecture & Design, Android Data and Integration, and Android External Integration.Demonstrated ability in Mobile Development