Technical Support jobs in Raleigh, NC

Raleigh, North Carolina

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14d ago

At IT Practice, we're passionate about helping healthcare organizations thrive through exceptional technology solutions. Based in Raleigh, NC, we provide specialized managed IT services to dental and medical practices, along with select small businesses across the state. Our team is known for delivering proactive support, industry-specific expertise, and a client-first approach. From healthcare IT and imaging systems to HIPAA compliance, cybersecurity, and network security, we solve complex tech

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Full-time

50,000 - 60,000

Technical Solutions Analyst – Java/SQL Application Support

Hybrid in Raleigh, North Carolina

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3d ago

Your Mission We're looking for a highly technical problem solver to bridge the gap between our Customer Support team, Development team, and our customers. Some people are happiest building new software. Others are happiest resolving customer issues. You're happiest uncovering the truth behind both. You're the person who needs to understand why something happened. You recreate the issue in a test environment, step through the code, examine the data, ask the next question, and connect the dots. On

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Full-time

80,000 - 90,000

Client Technical Support Specialist

Remote

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10d ago

Client Technical Support Specialist Position Summary The Client Technical Support Specialist serves as a trusted technical advisor to clients, providing advanced support for applications, infrastructure, and network connectivity. This role works closely with third-party vendors to diagnose and resolve complex technical issues while ensuring a high level of client satisfaction. Success in this position requires strong troubleshooting skills, networking expertise, vendor management experience, and

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Full-time

Depends on Experience

Sr. Technical Support Engineer

Raleigh, North Carolina

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Today

The Team + The Role Pendo's Technical Support Engineers are the diagnostic and strategic layer between customers and the product. This small, global team sits within Engineering and partners daily with Product, Engineering, and Customer Engineering across the US, EMEA, and APAC. The team does not operate like a help desk; it solves technical problems, strengthens customer outcomes, and turns customer signal into product insight. As a Sr. Technical Support Engineer, you will own customer issues

Full-time

USD 105,000.00 - 120,000.00 per year

Technical Support Analyst

Raleigh, North Carolina

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Today

Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates beca

Full-time

Bilingual Technical Support Specialist

Raleigh, North Carolina

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Today

About Prometheus Group: Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the manage

Full-time

Technical Support Enablement Trainer

Raleigh, North Carolina

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Today

Description We are seeking a highly motivated, technical, and experienced Customer Success Training Manager to join our Enablement team. This role will focus on building, delivering, and maintaining world-class training content for our Customer Success team. You will work closely with Customer Success leadership, Technical Enablement, Product Management, R&D and other cross-functional teams to ensure our Customer Success Managers (CSMs), Customer Success Engineers (CSEs), and Professional Servi

Full-time

Technical Support Engineer

Raleigh, North Carolina

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Today

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security Applications to resolve global customer and partner service requests promptly. Collaborate across teams for high customer satisfaction in a secure environment. Ideal for security enthusiasts with solid networking skills. Lead in resolving technical issues, provide top-tier support, and cont

Full-time

Technical Support Specialist I (Hybrid) - WashU IT

Clayton, North Carolina

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Today

Location SAINT LOUIS, MO 63110Scheduled Hours 40 Position Summary Under moderate supervision, provides support of desktop computer systems and other technology-based systems for University staff, faculty and students. Desktop support provides technical support for computer operating systems, software, hardware and networking. This level requires a broad understanding of all standard enterprise office technologies to effectively support customer technical needs. This is a Tier 1 high volume call

Full-time

USD 23.37 - 36.19 per hour

Technical Support Operations Manager

Remote or San Francisco, California

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Today

About Rad AI At Rad AI, we're on a mission to transform healthcare with artificial intelligence. Founded by a radiologist, our AI-driven solutions are revolutionizing radiology-saving time, reducing burnout, and improving patient care. With one of the largest proprietary radiology report datasets in the world, our AI has helped uncover hundreds of new cancer diagnoses and reduced error rates in tens of millions of radiology reports by nearly 50%. Rad AI has secured over $140M in funding, inclu

Full-time

USD 120,000.00 - 150,000.00 per year

Technical Support Supervisor

Remote or Phoenix, Arizona

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Today

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting

Full-time

USD 72,000.00 - 86,000.00 per year

Technical Support Engineer

Remote

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Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Technical Support Engineer - Recording Solutions - Broward County, Florida Position Description: We are looking for a Technical Support Engineer for our Recording Solutions. Candidates will work supporting

Full-time

Technical Support Representative

Remote

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Today

Job Description Hexagon is committed to a simple, yet powerful purpose: putting data to work to empower an autonomous future. Data is in Hexagon's DNA. Combined with a strong R&D base that drives innovation to grow organically, we have acquired companies that range from established leaders with decades of domain expertise to creative startups focused on emerging technologies. This combination has led to a transformation from a sprawling conglomerate to a global leader in sensors and software we

Full-time

USD 70,000.00 - 90,000.00 per year

Senior Technical Support Engineer - Care Delivery

Raleigh, North Carolina

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Today

Who We Are Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and actions that make healthcare more personalized, predictive, and precise. Description The Technical Solutions team focuses on care and researc

Full-time

USD 117,500.00 - 176,500.00 per year

Technical Support Engineer

Remote or California

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Today

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do The BFT2 Technical Services Engineer will provide customer,

Full-time

USD 88,000.00 - 139,000.00 per year

Senior Technical Support Engineer - Elite

Remote

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Today

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction.

Full-time

USD 80,000.00 - 100,000.00 per year

Technical Support Representative - Temporary

Remote or Vermont

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Today

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our College Station, TX location is growing rapidly and loo

Full-time

USD 15.14 - 24.04 per hour

Specialist, Product Technical Support

Remote or Irvine, California

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Today

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description This remote based position must

Full-time

USD 73,400.00 - 117,400.00 per year

Technical Support Engineer (New England)

Remote

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Today

Job Title Technical Support Engineer (New England) Job Description Technical Support Engineer (New England) Support a critical hospital customer by providing first-line technical assistance, ensuring system stability, and helping deliver exceptional service for mission-critical healthcare technology environments. Your role: Provide first-line technical support within (PACS) Picture Archiving and Communication Systems, troubleshooting and resolving customer issues to ensure high levels of cus

Full-time

Technical Support Engineer (Charlotte, NC)

Remote or Charlotte, North Carolina

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Today

Job Title Technical Support Engineer (Charlotte, NC) Job Description Technical Support Engineer (Charlotte, NC) Serve as the dedicated technical owner for one of our large customers in Charlotte, NC imaging informatics environment, ensuring system stability, minimizing downtime, and delivering an exceptional customer support experience. Your role: Provide first-line technical support within (PACS) Picture Archiving and Communication Systems, troubleshooting and resolving customer issues to e

Full-time

USD 36.00 - 57.00 per hour

Technical Support jobs in Raleigh, NC, USA