Catonsville, Maryland
•
2d ago
Technical Support Analyst (Contract-to-Hire) This is an exciting opportunity for a skilled Technical Support Analyst to join a dynamic organization where you can make a meaningful impact! What You ll Do Provide ~60% in-person support and ~40% phone, email, and chat support Participate in an 8-hour weekly help desk/phone rotation Resolve Level I Incidents & Service Requests; triage Level II/ issues Troubleshoot hardware, software, and network issues Validate resolutions with users and update the
Contract
$25 - $30