Telephony jobs in East Walpole, MA

Contact Center Architect (Healthcare & Cloud Telephony)

Remote

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Yesterday

Contact Center Architect (Healthcare & Cloud Telephony)Introduction:The Contact Center Architect will be responsible for designing and implementing contact center solutions for healthcare organizations utilizing cloud telephony technology. They will work closely with internal teams and external clients to ensure that the contact center meets the specific needs and requirements of the healthcare industry. Responsibilities:Design and implement contact center solutions using Amazon Web Services (AW

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Contract

60 - 70

IT Solutions Architect (AWS, Genesys, Telephony exp )

Remote

•

Today

Description & Requirements Maximus is currently seeking an IT Solution Architect. Are you passionate about leading technical innovation and driving business growth through technology solutions? The IT Solution Architect will design and implement technology solutions for complex government applications while providing technical leadership to development teams. This role is crucial to our growth strategy as you'll bridge business and technical domains by translating complex business needs into ef

Full-time

USD 170,000.00 per year

Staff UC Software Engineer, Axon 911

Boston, Massachusetts

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Today

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work

Full-time

USD 168,750.00 - 225,000.00 per year

Senior UC Software Engineer, Axon 911

Boston, Massachusetts

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Today

Full-time

USD 141,000.00 - 198,000.00 per year

Senior Telecom Engineer

Milford, Massachusetts

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Today

Overview The Senior Telecommunications Engineer is responsible for the design, implementation, maintenance, and optimization of the Waters Corporation enterprise telecommunications and unified communications systems. This role provides technical leadership for voice, video, contact center, and network communications infrastructure while ensuring high availability, security, scalability, and compliance with organizational standards. The ideal candidate possesses extensive experience with telecom

Full-time

Senior Operational Engineer

Wellesley, Massachusetts

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Today

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental p

Full-time

USD 91,000.00 - 136,500.00 per year

Technology and Innovation Manager

Quincy, Massachusetts

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Today

Technology and Innovation Manager This position leads technology strategy, cross-platform governance, and operational software innovation for TRAC The Technology and Innovation Manager (TIM) serves as the primary system owner and functional administrator for TRAC's core operational platforms (Spare, Zendesk, Five9, Slack). This role focuses on optimizing system configurations, managing data workflows, and automating processes to enhance service quality, staff efficiency, and customer experience

Full-time

USD 128,000.00 - 134,000.00 per year

IVR - Salesforce Service Cloud Voice Architect

Remote

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8d ago

Our Client is looking for an IVR-Contact Center Solution Architect/Salesforce Service Cloud Voice for a long-term contract (remote) opportunity. Job Description IVR-Contact Center Solution Architect Position Salesforce Service Cloud Voice: Experience on Designing, Configuring and implementing Voice-Enabled Contact Center Solutions using Salesforce and any CIVR system (Amazon Connect preferred). Should have expertise in CRM, Telephony Knowledge, Customer Service Operations to deliver optimized a

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Third Party, Contract

Depends on Experience

Unified Comms Engineer - Federal Customer

Remote or Maryland

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Today

Job Description Unified Comms Engineer - Federal Customer (Chantilly, VA) (on-site 5 days per week: TS/SCI Clearance required) Job summary The Unified Communications Engineer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities used for day-to-day mission execution. This role is responsible for administration, troubleshooting, integration, and lifecycle support of communications platforms and endpoints in a secure environment. The idea

Full-time

Lead Unified Comms Engineer - Federal Customer

Remote or McLean, Virginia

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Today

Job Description Lead Unified Comms Engineer - Federal Customer (Chantilly, VA) (on-site 5 days per week: TS/SCI Required) The Unified Communications Engineer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities used for day-to-day mission execution. This role is responsible for administration, troubleshooting, integration, and lifecycle support of communications platforms and endpoints in a secure environment. The ideal candidate brings

Full-time

Technology Manager

Remote

•

Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 105,660.00 per year

UC Field Support Engineer

Remote or Camp Springs, Maryland

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Today

UC Field Support Engineer Location: Maryland, Camp Springs Preferred: ship Job Description: The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident resolution, hardware and endpoint troubleshooting, and coordination with centralized support teams to ensure continuity of operations. This individual will support the day-to-day operation and maintenance of UC infrastructure, ensuring uninterrupted, secure, and high-quality UC service

Full-time

Call Center Agent

Remote

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3d ago

Customer Service Representative (Remote) Rotation Shift (9 hours) Shift Timing 5:00 AM - 5:00 PM PST Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance with client and company standards. Key Responsibilities Performan

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Contract

Technical Support Engineer

Remote

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Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Technical Support Engineer - Recording Solutions - Broward County, Florida Position Description: We are looking for a Technical Support Engineer for our Recording Solutions. Candidates will work supporting

Full-time

Senior Salesforce Administrator - Service Cloud

Remote

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Today

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making bette

Full-time

USD 120,000.00 - 155,000.00 per year

Senior Software Development Engineer in Test (SDET)

Remote

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Today

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform-where modern legal work happens with clarity and consistency. Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across y

Full-time

USD 160,000.00 - 185,000.00 per year

Data Analyst, IT Service Center

Remote or Ohio

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Today

IT Service Center Operations Data Analyst delivers high value insights that improve performance, efficiency, and customer experience of our Service Center operations and projects. This role integrates subject matter expertise in call center metrics and project reporting with strong analytical skills in SQL, Hive, Tableau, and Alteryx to produce scalable reporting, conduct deep dive analytics, and support operational strategies. Responsibilities: Analytical & Critical Thinking Applies advanced a

Full-time

USD 80,900.00 - 115,500.00 per year

Sr Software Engineer, AI Agent Platform

Remote or Illinois

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 140,000.00 - 160,000.00 per year

Sr. Machine Learning Engineer

Remote or Santa Barbara, California

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Today

Description Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a software company - we're building the AI-native platform where the real estate industry comes to do business. We're transforming Property Management; how property managers operate, how residents live, and how intelligence flows across an entire industry. Realm-X is AppFolio's AI-native platform powering this transformation. It enables a new generation of intelligent capabilities across our

Full-time

USD 167,200.00 - 209,000.00 per year

Customer Service Technician 2 - Help Desk Bilingual (Spanish)

Remote

•

Today

Description & Requirements Maximus is hiring a Technician 2 - Help Desk Bilingual. This position is remote and the candidate must be bilingual (Spanish). Essential Duties and Responsibilities: - Responsible for responding to telephone calls, emails, and personnel requests for technical support. - Identify, research, and resolve technical problems. - Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user p

Full-time

USD 17.98 per hour

Telephony jobs in East Walpole, Walpole, MA 02032, USA