Telephony Jobs in Springfield, MA

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REMOTE - QA Engineer of CXOne Platform

CSS Tec

•

Remote

Contract

100% REMOTE - QA Engineer for the CXOne platform! Great opportunity! Overview: Our client, a NJ based Mortgage company, is seeking to hire a Senior QA engineer with deep knowledge in testing the Nice CxOne Customer Experience Platform. This is a 100% remote role and is 6 month contract to hire. Job Summary: The Senior QA Engineer is a results oriented, innovative problem solver with hands on testing experience and automating test cases using Selenium. This person will be responsible for designin
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Posted 2 days ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Telecommunications Specialist. This role primarily involves provisioning and maintaining VoIP related products, providing technical support for our national voice services platform, and ensuring swift and accurate handling of tickets and jobs. This role is fully remote, providing flexibility and convenience. Responsibilities: Serve as the main escalation point for field agents with VoIP related dispatches and troubl
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Posted 4 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role offers a contract to permanent employment opportunity. As a Telecommunications Specialist, you will be responsible for provisioning and maintaining VoIP related products. You will serve as an escalation point of technical support and be responsible for the remote support, installation, and upkeep of our national voice services platform. Responsibilities: Serve as a primary escalation path for field agents
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Posted 6 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role offers a contract to permanent employment opportunity. As a Telecommunications Specialist, you will be responsible for maintaining and troubleshooting VoIP systems, providing technical support for our national voice services platform, and handling various customer service responsibilities. This role is fully remote. Responsibilities: Serve as an escalation point for field agents with VoIP related dispatche
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Posted 10 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Telecommunications Specialist based. The successful candidate will join our team and play a key role in maintaining and troubleshooting our VoIP related products and services. This role is critical in providing technical support for our national voice services platform and will serve as an escalation point for complex technical issues. This is a remote position, allowing for flexibility and adaptability in a dynamic
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Posted 4 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. In this role, you will be providing technical support for our national voice services platform, including troubleshooting and maintaining VoIP systems. This role offers a contract to permanent employment opportunity and the position is fully remote. Responsibilities: Serve as the primary escalation path for field agents with VoIP related dispatches and trouble tickets. Continuously monitor network devices, interface
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Posted 11 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for Telecommunications Specialists! This role involves providing technical support for our national voice services platform and working closely with our Technical Support Engineers and VoIP Engineers. This is a remote position that offers a contract to permanent employment opportunity. Responsibilities: Serve as the primary escalation point for field agents with VoIP related dispatches and trouble tickets Monitor network devices, interfaces, and trouble tickets, ensuri
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Posted 7 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are offering an opportunity for a Telecommunications Specialist to join our team. This role mainly revolves around provisioning and maintaining VoIP related products and serving as an escalation point for technical support in our Network Operations Center. This is a remote position that's contract to permenant in employment. Responsibilities: Provide primary escalation for field agents with VoIP related dispatches and trouble tickets. Monitor network devices, interfaces, and troub
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Posted 7 days ago | Updated 7 hours ago

IVR Engineer [XTGL_36093] _ (Remote Job) [ASHWWIIN]

XTGlobal

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Remote

Contract

Hi , Greetings from XTGlobal, Inc.! We at XTGlobal, Inc. are currently sourcing for IVR requirement. Request you to kindly review the job description given below and reply back if you are interested in pursuing this opportunity. Title: IVR Engineer [XTGL_36093] Location: (Remote Job) Type: 12+ Months Contract Position Summary: The Client is looking for an individual looking for the opportunity to make an immediate impact Strong collaborator looking to work with talented individuals from across
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Posted 60+ days ago | Updated 1 day ago

Senior Platform Owner, Voice

Campbell Soup Company

•

Remote

Full-time

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, noosa, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July
Posted 7 days ago | Updated 6 hours ago

Workday Business Systems Analyst - REMOTE

Motion Recruitment Partners, LLC

•

Remote or Tallahassee, Florida, USA

Full-time

We are seeking a candidate with strong HRIS systems experience to join for a contract opportunity. The Workday Business Systems Analyst is responsible for ensuring the setup and configuration of all HR Technology-Workday. Manage configuration for Workday, Compensation, Advanced Compensation and Recruiting modules. This is a fully remote opportunity. The resource in this role must be able to work Eastern time hours. Contract Duration: 7 months Required Skills & Experience Strong working knowledge
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Posted 25 days ago | Updated 7 hours ago

Sr. BI Specialist - BI and Reporting - Remote

Prime Therapeutics, LLC

•

Remote or Washington, District of Columbia, USA

Full-time

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Sr. BI Specialist - BI and Reporting - Remote Job Description Summary Deliver against business intelligence objectives including creating solutions for information delivery and data analytics projects with the goal of empowering and enabling business users with actionable information. Expectations inclu
Posted 19 hours ago | Updated 7 hours ago

Systems Engineer - Microsoft

Albano Systems Inc

•

Springfield, Massachusetts, USA

Contract

This is a contract to hire opportunity. W-2 hourly only. No C2C or visa candidates A Systems Engineer is responsible for supporting equipment in a Microsoft Windows environment, from design through implementation and support. A System Engineer performs a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment. A System Engineer provides investigation, diagnostic testing and repair/resolution of
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Posted 49 days ago | Updated 2 days ago

Project Manager

Buaut

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Remote

Contract

Qualifications: Project Manager needed for 6 months, possibly extending to 12.Will be handling 2 different Contact Center implementation projects, one in Indiana and one in Florida.Remote is fine, EST or CST timezones preferred.Should have managed telephony projects or CCaaS projects, specifically involved Genysys and Google Dialog Flow. Genysys is the more important of the two
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Posted 11 days ago | Updated 1 day ago

Unified Communication Lead

ApTask

•

Remote

Full-time

Job Title: Unified Communication Lead Location-Philadelphia, PA (Remote) Job Function TECHNOLOGY Desired Skills Cisco IP Telephony Key words to search in resume CUCM, Telepresence, VCS, Webex control hub, Telephony Infrastructure, AV Operations, MTRP & TAC, Telephony Infrastructure, AV Operations Technical/Functional Skills -MUST HAVE SKILLS Telephony Infrastructure, AV Operations & Unified Communications. Hands on experience with video, content sharing and collaboration tools (MS Teams, Webex,
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Posted 27 days ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 56 days ago | Updated 7 days ago

System Engineer - Microsoft

Albano Systems Inc

•

Remote

Contract

This is a contract to hire opportunity. W-2 hourly only. No C2C or visa candidates A Systems Engineer is responsible for supporting equipment in a Microsoft Windows environment, from design through implementation and support. A System Engineer performs a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment. A System Engineer provides investigation, diagnostic testing and repair/resolution of
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Posted 49 days ago | Updated 2 days ago

Cloud Contact Center Architect

Nityo Infotech Corporation

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Remote

Full-time, Third Party

Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to Amazon Connect, Five9 or similar contact center.Salesforce Integration: Collabor
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Posted 5 days ago | Updated 5 days ago

MS Teams with Enterprise Voice Expert

IDC Technologies

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Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of MS Teams with Enterprise Voice Expert with one of our global consulting client . Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : MS Teams with Enterprise Voice Expert Location : Remote USA Duration : Contract PRIMARY RESPONSIBILITIES: Responsible for migrating user base from Skype Online/OnPrem to MS-Teams8 to 10 years experience on Skype, Microsoft Teams with Ente
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Posted 8 days ago | Updated 6 days ago