Telephony Jobs in Springfield, MA

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MS Teams Engineer

Stanley David and Associates

Remote

Full-time

Role :: Teams Engineer Location :: Remote USA Type :: Fulltime Job Description Must-Have Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Telephony (Peer-Peer) and Audio conference services.Understanding of Teams Licensing and Communication CreditsTroubleshoot and configure Teams, Channels, Private Channels and its members.Retention Policies, E-911 understanding, Device focused troubleshootingConfiguring Messaging Policies, Meeting Polic

CRM Lead - Oracle Service Cloud (OSC)

TechDigital Corporation

Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud c

Service Desk Support Specialist | Onsite | Chattanooga, TN | Contract

Walker Healthforce

Remote

Contract

Service Desk Support Specialist| 2 Years of Experience | Onsite| Chattanooga, TN | Contract Walker Healthforce is seeking a Service Desk Support Specialistwith 2 Years of Experience to support a healthcare clientbased out of Chattanooga, TN. This is a 3-monthcontractopportunity. START DATE: ASAP HOURS/SCHEDULE: M-F; 8 AM - 5 PM WORKER TYPE: Full-Time W2 CORE REQUIREMENTS: Associates Degree or equivalent, relevant work experience is required. 2 years of end-user technical and/or call center ex

Field Engineer

Motorola Solutions

Florida, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Salesforce Solution Architect- Agentforce

ConsultNet, LLC

Remote or Murray, Utah, USA

Full-time

Salesforce Solution Architect- Agentforce ( Part Time ) 100% Remote (must located in United States) Part Time- 20 hours per week Who We Are: We see the world through Salesforce glasses. We love Salesforce, it's our craft and we want to make a Salesforce evangelist out of everyone. We're the kind of people, who in our spare time, learn about and experiment with Salesforce architecture, create and run local Salesforce user groups and geek out on every page of the release notes 3 times a year. Ou

Systems Engineer

TEKsystems

Remote or Cincinnati, Ohio, USA

Full-time

Skills Active directory, Vmware, Azure, veeam, cisco networking, Microsoft 365, System administrator, storage virtualization, security Top Skills Details Active directory,Vmware,Azure,veeam,cisco networking,Microsoft 365 Description Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure

AI Solutions Architect

INSPYR Solutions

Remote

Contract

Title: AI Solutions Architect Location: Remote Duration: 6+ months contract to hire Compensation: $100.00 -$150.00/hr Work Requirements: , Holders or Authorized to Work in the U.S. AI Solutions ArchitectOverview We're seeking an experienced Techs to own the architecture, delivery, and ongoing evolution of our AI-driven, zero-ops conversational embed system. You'll combine deep hands-on expertise in modern web frameworks, cloud-native PaaS, and real-time telephony/video integrations with strong

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp

NESD Test Engineer

General Dynamics

Remote

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Test Engineering Job Qualifications: Skills: Software Testing, Testing Methods (Inactive), Test Scenarios Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Test Engineer supporting our Navy Enterprise Service Desk (NESD)

Salesforce Solution Architect

ConsultNet, LLC

Remote or Murray, Utah, USA

Full-time

Salesforce Solution Architect 100% Remote (must located in United States) Full-Time Employee Salary + Bonus + Benefits Who We Are: We see the world through Salesforce glasses. We love Salesforce, it's our craft and we want to make a Salesforce evangelist out of everyone. We're the kind of people, who in our spare time, learn about and experiment with Salesforce architecture, create and run local Salesforce user groups and geek out on every page of the release notes 3 times a year. Our

Desktop Support Engineer

Marmon Holdings Inc

Remote or Chicago, Illinois, USA

Full-time

The Marmon Group LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. As a Desktop Support Engineer at Marmon's Chicago office, you'll serve as the first point of contac

Salesforce Architect / Release Specialist (REMOTE)

ICF

Remote or Reston, Virginia, USA

Full-time

Our team is a leading provider of Digital Transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation and data analytics platforms. We are partnered with some of the world's leading and most innovative companies like Salesforce, ServiceNow, Appian, Microsoft and UiPath. We focus on offering a full range of architecture and planning, system implem

Telecom System Integration Developer

Cyber Sphere LLC

Remote

Third Party, Contract

Telecom System Integration Developer Remote Long Term Contract Note - It s not a specific project Per se. It s a hodgepodge of custom integration request from the various lines of business within the Org. Someone with Developer skills set with experience doing contact center or unified communication integrations. Telephony, Cisco, etc More Developer than Telephony Key Responsibilities: Design, develop, test, and debug robust applications and system components aligned with business and technical

Field Engineer

Motorola Solutions

Georgia, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

IT Lead Auditor

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

** Work Arrangement: This is a hybrid position requiring in-office work multiple days every week and will ideally be based in Buffalo, NY. Overview: This position is responsible for executing internal audit examinations over the Bank's Information Technology (IT) Engineering, Operations, Governance, Risk Management, and Architecture functions ensuring the timely and professional execution of the examinations in accordance with professional standards. Primary Responsibilities Plan, coordinate an

AVAYA Technical Program Manager

Brezo Business Solutions LLP

Remote

Contract

Job Title: AVAYA Technical Program ManagerLocation: RemoteDuration : 1-2 years About the Role:We are looking for a highly skilled Technical Program Manager (TPM) with deep expertise in AVAYA contact center technologies and a strong track record of managing telephony transitions and transformations. This is a strategic and hands-on role, requiring exceptional program leadership, stakeholder management, and technical fluency across the AVAYA ecosystem. Key Responsibilities:Lead the end-to-end tra

LLM/AI Engineer (AI Voice)

InfoObjects Inc

Remote

Contract

LLM/AI Engineer (AI Voice: High-Level Recap) Location: 100% Remote Duration: 6+ Months Contract Reason for Need: The company is investing further in Large Language Models (LLM) and is looking to add an experienced engineer with expertise in AI Voice to their team.This role will focus on expanding their voice AI capabilities, complementing their existing LLM efforts.Description: Voice AI experience in Well versed in LLM.AI engineers need to be full stackThey need to do integration echo systems to

LLM/AI Engineer - W2 only

Rocket

Remote

Contract

Reason for Need: The company is investing further in Large Language Models (LLM) and is looking to add an experienced engineer with expertise in AI Voice to their team. This role will focus on expanding their voice AI capabilities, complementing their existing LLM efforts. Key Requirements: Voice AI Expertise: A strong background in AI Voice applications, similar to Mahesh but with a specific focus on voice integration through LLMs.LLM Experience (2+ years): A solid foundation in working with LL

Avaya Voice Tech Engineer

Caresoft

Remote or US

Contract

Title: Avaya Voice Tech Engineer Duration: Long Term REMOTE Description: As a Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide's architectural standards, technology roadmaps, industry trends and business requirements. The expertise you provide will focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You'll also be accountable for the operational

Senior Genesys Cloud Developer (Certified)

3S Business Corporation Inc.

Remote

Contract, Third Party

Hi Hope doing good. Please find the JD and let me know. Job Title: Senior Genesys Cloud Developer (Certified) Remote Contract (C2C/W2) Location: 100% Remote (U.S. Time Zones Preferred) Job Type: Contract C2C / W2 We are actively seeking a Senior Genesys Cloud Developer with 10+ years of experience in contact center technologies, specializing in Genesys Cloud IVR development and AWS integration. The ideal candidate is a certified Genesys Cloud professional with strong hands-on expertise in design