Plano, Texas
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Today
We have partnered with our client in their search for a Amazon Connect Architect for a contract to hire opportunity in Plano, TX. Responsibilities Design and implement scalable contact center solutions using Amazon Connect and AWS services. Configure, deploy, and troubleshoot Amazon Connect, SIP, and VOIP systems. Develop and optimize contact flows, IVR, and call routing strategies. Integrate Amazon Connect with AWS services and automate workflows using Python. Build and maintain real-time audi
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