Zendesk jobs in Austin, TX

Austin, Texas

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Today

Description QA Analyst Onsite | Austin, TX | Full-time We are looking for a detail-oriented QA Analyst to join our client's growing team in Austin, Texas. In this role, you will focus on ensuring the reliability and accuracy of dashboards, data workflows, and user interfaces through a combination of automated and manual testing techniques. The ideal candidate will be proficient in quality assurance processes and possess strong technical skills to support data validation and testing efforts. R

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Full-time

USD 80,000.00 - 95,000.00 per year

SaaS Applications Support Specialist

Remote or California

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Today

ITC Published Job Description Template SaaS Applications Support Specialist Are you a technically curious problem-solver who thrives at the intersection of end-user support and platform administration? Our client is looking for a SaaS Applications Support Specialist to join a collaborative, high-visibility IT team where you'll play a key role in keeping enterprise platforms running smoothly-and making them better. This is a mid-level opportunity for someone who loves digging into systems, build

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Full-time

USD60,000 - USD75,000

AI Implementation Engineer - Moveworks

Remote or Albany, New York

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Today

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Full-time

USD 83,300.00 - 129,100.00 per year

Senior AI Implementation Engineer - Moveworks

Remote or San Francisco, California

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Today

Full-time

USD 116,400.00 - 192,100.00 per year

Staff AI Implementation Engineer - Moveworks

Remote or Albany, New York

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Today

Full-time

USD 123,900.00 - 216,800.00 per year

Staff AI Implementation Engineer - Moveworks

Remote or New York, New York

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Today

Full-time

USD 137,700.00 - 241,000.00 per year

Sr. Clinical AI Technical Integration Specialist

Remote

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Today

Overview GovCIO is currently hiring for a Senior Clinical AI Technical Integration Specialist. This position supports the Department of Veterans Affairs (VA) initiatives focused on Ambient AI Scribe testing, technical troubleshooting, workflow validation, and operational readiness across pilot and go-live environments. This role operates at the intersection of technical operations, clinical workflows, and digital health innovation, supporting interface testing between VistA and Ambient AI Scrib

Full-time

USD 110,000.00 - 120,000.00 per year

Senior Manager, IT Service Desk

Remote or Richmond, Virginia

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 93,800.00 - 156,300.00 per year

Nice CXOne IVR Lead Developer

Remote

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14d ago

About the Role: We are seeking a highly skilledNICE CXone IVR Leadto drive the design, development, and optimization ofIVR (Interactive Voice Response) solutionson the NICE CXone platform. The ideal candidate will have extensive experience inCXone Studio, IVR call flows, ACD, speech analytics, bot integrations, and omnichannel contact center solutions. Key Responsibilities: Design, develop, and enhanceIVR call flowsusingNICE CXone Studio. Lead theend-to-end implementation and integrationof C

Contract, Third Party

Depends on Experience

Nice CXone Developer

Remote

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16d ago

Job Title: Nice CXone Developer Location: Plano TX (onsite) Onsite/hybrid/ Remote: Complete Onsite Job Description: We are looking for an experiencedNICE CXone Developerwith over 10+ years of experience in design, develop, implement, and support cloud-based contact center solutions. The ideal candidate has strong expertise in NICE CXone Studio scripting, APIs, integrations, and contact center workflows. Key ResponsibilitiesSolution Development Design and develop IVR and ACD call flows usingNICE

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Contract

Depends on Experience

Solutions Architect - Amazon Connect

Remote

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22d ago

Job Title: Solutions Architect Amazon Connect Focus: Cloud Contact Centers | Amazon Connect Implementations Location: Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the Role We are looking for an experienced Solutions Architect with hands-on expertise in Amazon Connect to design, implement, and scale cloud-native contact center solutions for innovative customers. This role is ideal for someone who has implemented Amazon Connect in real-world envi

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Contract

Depends on Experience

Lead Open Source Engineer (Node.js, TypeScript)

Remote or Hybrid in Los Angeles, California

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Today

Lead Open Source Engineer (Node.js, TypeScript) Location: Los Angeles (onsite preferred) | Remote considered Comp: $220K$260K base Seniority: 810+ years INDUSTRY: AI, Devtools, Enterprise, API SDK, B2B - Client builds the embedded integration infrastructure that powers customer-facing integrations for hundreds of B2B SaaS products. They help engineering teams build integrations 7x faster than in-house across dozens of categories. Role Snapshot This is a Lead Open Source Engineer role where you''

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Full-time

220000 - 260000

AI Architect with CCAAS

Remote

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6d ago

Job Title: CCaaS Architect: Customer Engagement Suite (CES) Work Location:Remote Contract Duration: Long Term A consultative leader who bridges sales and delivery to design and implement Gemini-powered customer engagement platforms and contact center transformations. Role Summary: As the Principal Architect for the CES stack (Gemini Enterprise for CX), you own the technical design and delivery oversight of our customer engagement solutions. You bridge the gap between AI strategy and traditional

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Contract

Depends on Experience

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

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Zendesk jobs in Austin, TX, USA