Zendesk jobs in Mountain View, CA

Senior IT Operations Specialist (Korean bilingual)

Mountain View, California

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8d ago

Job Title: Senior IT Operations Specialist (Korean bilingual) Location: Mountain View, CA 94043 Duration: 12 Months We are looking for enthusiastic and experienced senior IT Operations staff to join a team of 17 members (13 in the US and 4 offshore) from Tier 1 and Tier 2 IT Operations across multiple locations and time zones in the US and offshore. The main duties include understanding the overall enterprise IT Operations to support users, especially Korean-speaking VIPs; generating weekly re

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Contract

$50+

AI Solutions Architect

Remote or Hybrid in San Francisco, California

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Today

AI Solutions Architect Location: San Francisco Bay Area / Palo Alto / Remote / Hybrid 12 Months+ ShimentoX is seeking a strong, hands-on AI Solutions Architect with a solid software development background: AI Solutions Architect Bay Area We are seeking a highly skilled AI Solutions Architect based in the Bay Area with hands-on experience across modern enterprise AI platforms and leading tech ecosystems. Responsibilities Over 10+ years of experience. Design and architect end-to-end AI/GenAI solut

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Contract

Depends on Experience

Lead Engineer - Critical Environments

Santa Clara, California

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Today

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant e

Full-time

USD 94,300.00 - 135,000.00 per year

Senior Executive IT Support Specialist

Palo Alto, California

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Today

This role is a cornerstone of our Global VIP Support function, responsible for proactive, high-touch ("white-glove") technology support for our most senior leaders and their Executive Assistants (EAs). As the West Coast VIP Support Ambassador, you are the single-threaded owner for executive technology needs in the US Pacific time zone, partnering closely with our NYC (Eastern) and Dublin (EMEA) VIP specialists to deliver near 245 global coverage. You will blend senior-level IT support with str

Full-time

USD 64,000.00 - 127,000.00 per year

Support Engineer 2

Remote or New York

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Today

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary Responsible for providing specific product and/or technical knowledge, advice and solutio

Full-time

USD 85,627.46 - 128,441.19 per year

Staff Software Quality Engineer, Post Market

San Jose, California

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Today

Work Flexibility: Hybrid Stryker is hiring a Staff Software Quality Engineer, Post Market to support our Medical's Digital Health division and portfolio Software as a Medical Device (SaMD)/Software in a Medical Device (SiMD) and non-medical device software to support projects as a quality engineer for post-market activities to drive customer quality. You will oversee ongoing compliance, monitor performance, and drive continuous improvement for both regulated and non-regulated software medical p

Full-time

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Senior AI Engineer

Remote or Fitchburg, Wisconsin

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Today

RESPONSIBILITIES: Kforce has a client in Fitchburg, WI that is seeking a Senior AI Engineer. Responsibilities: * The Senior AI Engineer will design, develop, and deploy Copilot Studio agents for customer and technical support * Build conversational AI workflows, including multi-step reasoning, autonomous task execution, and workflow automation * Implement scalable RAG pipelines, intent classification, and conversation orchestration. Integrate with Dynamics 365 Customer Service, Dataverse, Power

Contract

$75 - $90 hourly

Technical Support Specialist, Customer Service Tools

Los Gatos, California

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Today

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The CS Technology team is part of the CS organization and is responsible for ensuring the right CS tools and technologies are in place and well-functioning to support t

Full-time

USD 50,000.00 per year

Senior Engineering Manager (Customer Engagement/Experience Platforms)

Remote

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Today

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 253,895.00 - 298,700.00 per year

Pursuit Engineer (Pittsburgh)

Remote

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Today

We are seeking a Technical Sales Engineer (Civil/Oil & Gss)! This role combines engineering knowledge with sales and business development. Youll work closely with clients to understand their needs, prepare proposals and estimates, and support projects through the bidding and pursuit process. This company is a leader in geohazard mitigation, delivering innovative solutions that keep communities and infrastructure safe. Their teams combine engineering expertise with specialized construction techni

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Full-time

Depends on Experience

IT Operations Team Lead

Mountain View, California

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7d ago

IT Operations Team Lead (English/Korean Bilingual) Contract: 1 year (ASAP start) Location: Mountain View, CA (Onsite) Summary: Seeking an experienced bilingual (English/Korean) IT Operations Lead to manage escalations, support corporate executives, and strengthen IT processes across a fast-paced enterprise environment. Key Responsibilities: Lead urgent and complex IT support escalations. Oversee ticketing workflows and provide KPI/trend reporting (Zendesk ITSM). Analyze daily tickets and recomme

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Contract

60+

Technical Program Manager - Workday HRIS

Hybrid in Santa Clara, California

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Today

We're seeking a Technical Program Manager for Workday HRIS with strong Agile experience to oversee the implementation, optimization, and integration of Workday's Human Capital Management (HCM) and HR Information Systems, driving Agile-led transformations across enterprise systems. As a TPM, you'll facilitate Agile ceremonies, manage cross-functional teams, and drive program delivery in fast-paced environments. Key Responsibilities Lead Agile-driven Workday HRIS programs, including HCM modules li

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Contract

$80 - $90

Help Desk Analyst

Remote

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2d ago

Help Desk Analyst Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst to join their IT support team. This role is ideal for someone who enjoys problem-solving, supporting users, and working in a fast-paced, technology-driven environment. As a Help Desk Analyst, you will act as the first point of contact for IT-related issues, helping to ensure systems run smoothly and users receive timely, high-quality support. Y

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Full-time

70,000 - 80,000

Junior Software Engineer

Remote

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29d ago

Junior Software Engineer TicketOSWho We AreTicketOS is a cutting-edge, cloud-based ticket management solution that integrates sports and entertainment assets into a centralized, role-based application. Through our innovative technology, our clients have the ability to allocate tickets across their organization, customize unique request and approval processes, automate fulfillment, and report on every aspect of their corporate ticket and hospitality program. Our comprehensive and dynamic technolo

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Full-time

Depends on Experience

Mid-Level .NET Software Engineer

Remote

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Today

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India We are seeking a Mid-Level .NET Software Engineer to join our global Release Engineering team. In this role, you will work in a matrixed, collaborative environment, partnering closely with Delivery and Client Success teams. You'll be responsible for developing, testing, and maintaining clie

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Full-time

$95000.00 - $120000 per annum

Service Desk Team Lead Remote

Remote or Detroit, Michigan

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Today

job summary: We are looking for an experienced and operational-savvy Team Lead to guide a Shared Service Desk team of 10+ agents. In this role, you will be the tactical "boots on the ground" leader, ensuring high-quality support across [multiple clients / diverse internal departments]. The ideal candidate is not just a technical escalation point, but a people leader capable of driving performance, managing complex SLAs, and maintaining high morale in a fast-paced, multi-tenant support environme

Full-time

USD20 - USD21

UI Engineer

Remote

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29d ago

UI Engineer TicketOSWho We AreTicketOS is a cutting-edge, cloud-based ticket management solution that integrates sports and entertainment assets into a centralized, role-based application. Through our innovative technology, our clients have the ability to allocate tickets across their organization, customize unique request and approval processes, automate fulfillment, and report on every aspect of their corporate ticket and hospitality program. Our comprehensive and dynamic technology platform i

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Full-time

Depends on Experience

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Zendesk jobs in Mountain View, CA, USA