Zendesk jobs in Remote

Remote

•

Today

Hi , We have a job opening for the position of Zendesk Platform Owner. Please find the job description below and if you are interested, kindly share your updated resume with contact details Job Title: Zendesk Platform Owner Location: RemoteDuration : Long Term Zendesk Platform Owner Maintain platform architecture documentation, governance standards, and decision records. Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and e

Easy Apply

Contract

Depends on Experience

Zendesk Platform Owner | Remote | Contract

Remote

•

Today

Role : Zendesk Platform OwnerLocation : Remote Duration : Long-term Contract Job Description : Maintain platform architecture documentation, governance standards, and decision records.Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and employee experience.Evaluate new Zendesk capabilities, including AI and automation features, for fit with Smithfield HR service delivery. Zenplates Theme & Portal Experience Governance.Own the

Easy Apply

Contract

Depends on Experience

Zendesk Developer/ Consultant

Remote

•

Today

Job title: Zendesk Developer/ Consultant Location: Remote (Locals CA) Duration: 6 Months Position Summary We are seeking an experienced Zendesk Consultant to lead customer service platform implementations and optimization initiatives. The consultant will work directly with customers to gather requirements, configure solutions, and drive adoption across support organizations. Key Responsibilities Implement and optimize Zendesk solutions. Configure workflows, automations, and reporting. Gather

Easy Apply

Contract, Third Party

Depends on Experience

Customer Success Systems Administrator

Remote

•

17d ago

Zendesk Administrator w2 - Ideally NYC but may consider remote Role Overview The client is building out a best-in-class Customer Success and Support infrastructure, with Zendesk as our primary support platform alongside a growing suite of Customer Success tools. Were looking for a Customer Success Systems Administrator to own and evolve this ecosystem end to end. In this role, youll lead the implementation, configuration, and ongoing optimization of Zendesk while also supporting adjacent CS p

Easy Apply

Contract

Depends on Experience

Principal AI Success Strategist, Customer Success

Austin, Texas

•

Today

Job Description Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This role transcends technical deployment; it is about owning the strategic AI roadmap, maximizing business impact, and builds executive partnerships from day one so AI in

Full-time

USD 185,000.00 - 277,000.00 per year

AI Success Strategist

Texas

•

Today

Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This role transcends technical deployment; it is about owning the strategic AI roadmap, maximizing business impact, and builds executive partnerships from day one so AI initiatives start s

Full-time

USD 118,000.00 - 178,000.00 per year

Senior Staff Data Engineer

Austin, Texas

•

Today

Job Description Senior Staff Data Engineer- Enterprise Semantic Layer Our Enterprise Data & Analytics (EDA) team is looking for an experienced Senior Staff Engineer to lead the architecture and engineering of an Enterprise AI-ready semantic data platform. We are building an AI-ready Enterprise data foundation that enables analytics, applications, and AI agents to operate from the same trusted understanding of business data. Our platform includes trusted foundational data models across Custome

Full-time

USD 200,000.00 - 300,000.00 per year

CRM Platform Tech Lead (Solutions, Delivery & AI)

Austin, Texas

•

Today

Job Description We are looking for a hands-on CRM Platform Tech Lead to act as the technical anchor for our CRM engineering team. While our architects focus on the multi-year, cross-platform roadmap, your focus will be on the "here and now"-turning complex business requirements into elegant, scalable solutions and getting them across the finish line. In this role, you will be the go-to technical expert for a squad of developers and administrators. You won't be managing people in an HR capacity

Full-time

USD 161,000.00 - 241,000.00 per year

Partner Support Specialist: Remote

Remote

•

6d ago

Partner Support Specialist Location: Fully Remote Employment Type: 12-month W2 contract Pay Rate: $125$135/hour depending on experience Russell Tobin is seeking a Partner Support Specialist to support a leading AI technology client. This role sits within a Partner Experience function responsible for building and scaling the systems, operations, and infrastructure that enable thousands of partners to build, sell, and deliver AI-powered solutions. This is not a traditional support role. The Partne

Easy Apply

Contract, Third Party

$125 - $135

Lead Engineer, Issue Management & Triage

Austin, Texas

•

Today

What we're doing isn't easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. As a Fleet Engineer, you'll own the reliability and continuous improvement of our deployed robotic fleet - leading hands-on investigations into how and why robots fail in the field, across the mobile base, charging/docking, motion and power, connectivity (modem)

Full-time

Technology Operations Specialist

Brooklyn, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Technology Operations Specialist in Brooklyn, NY. Summary: We're seeking a hands-on Technology Operations Specialist to support and optimize the technology powering customer service operations. This is a great opportunity for someone who enjoys troubleshooting complex issues, improving workflows, and acting as the bridge between technical teams, business partners, and external vendors. You'll work across customer experience platforms and i

Contract

$35 - $41 hourly

Strategy & Ops Lead, Applied AI

Remote

•

Today

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been

Full-time

USD 130,000.00 - 160,000.00 per year

Applications Engineer- L2 Support

Lowell, Massachusetts

•

Today

Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career pa

Full-time

USD 66,800.00 - 124,200.00 per year

Senior Technical Product Manager - Quote-to-cash

Remote

•

14d ago

Job Title: Technical Product Manager, Quote-to-Cash (Contractor) Location: Remote (USA) Duration: 6 Months Job Overview Fivetran and dbt are aligning their business processes and systems ahead of the February 1 transition to a single pipeline. The Business Process & Systems Integration (BPSI) program coordinates this merger work across business and technology teams. We re looking for a senior Technical Product Manager to provide coverage for the Quote-to-Cash workstream and help deliver the busi

Easy Apply

Third Party, Contract

Depends on Experience

Lead Engineer - Data Center ( Night Shift )

Colorado City, Texas

•

Today

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new in

Full-time

Software Engineer, Intern (Summer 2027)

Mountain View, California

•

Today

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor

Full-time

USD 57.00 - 69.00 per hour

Technical Support Specialist - Autonomous Vehicles

Austin, Texas

•

Today

Fleet Tech Support Specialist Location: Austin, TX - On-site Pay: $24-$25/hour Schedule: Full-time, rotating shifts including weekends 1st Shift: 6:00 AM - 2:00 PM2nd Shift: 2:30 PM - 11:00 PM We are hiring a Fleet Tech Support Specialist to support autonomous vehicle operations from an on-site operations center in Austin, TX. This is a computer-based operations role. You will not be driving the vehicles. Instead, you will monitor vehicles remotely through computer systems, review camera feeds

Full-time

USD 24.00 - 25.00 per hour

Technical Support Engineer

Remote or Seattle, Washington

•

Today

We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their

Full-time

USD 73,872.00 - 110,000.00 per year

Technical Support Engineer

Seattle, Washington

•

14d ago

Full-time

IT Queue Manager II (JSF)

Arlington, Virginia

•

Today

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities An Average DAy: As the IT Queue Manager Level II you will support the daily flow of incoming customer requests by reviewing, prioritizing, and routing account and data transfer paperwork to the appropriate teams

Full-time

USD 65,000.00 per year