Zendesk jobs in Washington

Remote

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4d ago

Work Authorization: or USC Availability: Candidates should be available for an end-client interview within the next few days. Job SummaryWe are seeking an experienced Zendesk Administrator to manage, configure, and optimize the Zendesk platform supporting enterprise customer and support operations. The ideal candidate will have strong hands-on experience with Zendesk administration, workflow automation, reporting, integrations, user management, and support operations. Key ResponsibilitiesAdminis

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Contract

Depends on Experience

Forward Deployed Engineer

Remote or California

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Today

Job Description Forward Deployed Engineer (FDE) - AI & Solutions As a Forward Deployed Engineer (FDE), you are part of an elite technical hybrid-part software engineer, part strategic consultant. You don't just sell the dream; you build the reality. You will be embedded with our most strategic customers to solve their most complex, high-stakes technical blockers. Whether it's architecting a multi-layered AI agent, building custom data pipelines for Zendesk, or integrating our AI capabilities

Full-time

USD 200,000.00 - 300,000.00 per year

Technical Support Specialist

Huntington, Virginia

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Today

Synthesis Health Who We Are We're a mission and values driven company with tremendous dedication to our customers. Our 100% remote team, spread across the US and Canada, is dedicated to a common goal - to revolutionize healthcare through innovation, collaboration, and commitment to our core values and behaviors. About the Opportunity Synthesis Health is looking for a stellar Technical Support Specialist. You will own outcomes for issues where the correct resolution depends on backend or technic

Full-time

USD 25.00 - 35.00 per hour

Sr. Manager CX Data and Insights

Remote or Utah

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Today

Job Description About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is undergoing a massive transformation, and we need a heavy-hitting Senior Analyst, to join our CX Data & Insights team to uplevel our capabilities across the business. This Individual Contributor (IC) role is designed as a "quantitative swiss army knife" who can act as

Full-time

USD 139,000.00 - 209,000.00 per year

Service Desk Technician L2

Washington, District of Columbia

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

USD 22.69 - 38.00 per hour

IT Queue Manager II

Manassas, Virginia

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Today

Overview Now Hiring at AMERICAN SYSTEMS Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success. Responsibilities An Average DAy: As the IT Queue Manager Level II you will support the daily flow of incoming customer requests by reviewing, prioritizing, and routing account and

Full-time

USD 58,000.00 per year

IT Support Specialist

Washington, District of Columbia

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Today

The Nuclear Company is the fastest growing AI tech-enabled startup in the nuclear and energy space, pioneering a fleet-scale approach to building the next generation of nuclear reactors. Through our design-once, build-many model, we're accelerating the deployment of safe, reliable, and affordable nuclear energy. We operate with an AI-first mindset. Every employee is expected to leverage AI, technology, and the Nuclear Operating System (NOS) as integral components of their role to improve the qu

Full-time

USD 81,000.00 - 98,000.00 per year

Community Support Specialist - #26-19128

Remote

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17d ago

Duration: 6+ Months Job Description: We are seeking a Specialist to join client Community Support Team. This role will primarily focus on managing ticketed support requests from our community of users and moderators. You will be responsible for efficiently resolving a variety of issues, escalating complex problems when necessary, and working collaboratively with cross-functional teams to enhance the moderator support experience. Key Responsibilities Provide first-line support for non-technica

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Contract

$20 - $21

HR Generalist

Remote

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4d ago

Position Summary We are seeking a customer-focused HR Generalist to support employees by providing guidance on a wide range of Human Resources topics. This role serves as the primary point of contact for employee HR inquiries via phone and email, resolves issues, creates and manages ServiceNow cases, and ensures timely follow-up.This position is part of an HR Shared Services team supporting employees during the organization''s transition from PeopleSoft (PS) to Oracle HCM. Training will be provi

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Contract

20 - 25

IT Specialist / Helpdesk Technician - Remote

Remote or Schaumburg, Illinois

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Today

Overview Connection has a fantastic opportunity through our Technical Staffing division for a Technical Help Center IT Specialist. This is a contract to hire remote position with benefits. Success in this role requires a positive attitude, strong customer service skills, curiosity, and a willingness to learn while supporting a fast-paced, nationwide organization. Responsibilities Provide Tier 1 and Tier 2 technical support for corporate team members and pet care centers nationwide.Troublesho

Full-time

Technical Support Specialist - Tier II, Radius Mapping

Remote or Texas

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 75,000.00 - 85,000.00 per year

Technical Support Specialist - Tier II, Eclipse Analytics

Remote or Texas

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Today

Full-time

USD 75,000.00 - 85,000.00 per year

Technical Support Engineer

Remote

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Today

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been

Full-time

Help Desk Coordinator II

Remote or South Carolina

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Today

Overview Are you prepared to embark on an exciting journey with us? WhiteSky is searching for a dedicated Tier 2 Help Desk Agent to become a valuable member of our vibrant team. About Us: WhiteSky Communications is your trusted partner in delivering premium Internet and video services across various real estate sectors, including student housing, luxury apartments, adult living, and assisted living. We take pride in our commitment to providing comprehensive solutions on a large scale. Position

Full-time

USD 17.84 - 30.43 per hour

Manager, Technical Support

Remote or Overland Park, Kansas

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Today

Who We Are HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and mor

Full-time

Scan Data Programs Manager

Remote or Colorado

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Today

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale,

Full-time

USD 90,000.00 - 110,000.00 per year

Senior AI Operations Lead

Remote

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Today

CodePath is the largest educator of college computer science students in the country. We've trained over 40,000 students from 1,000+ universities, and our partners include Amazon, Google, and other leading technology companies. We've spent nearly a decade training the next generation of technical talent, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world. We're now expanding into new markets and scaling our team so we ca

Full-time

USD 110,000.00 - 150,000.00 per year

Senior Manager, CX Systems & IT

Remote

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Today

Dandy is transforming the massive and antiquated dental industry-an industry worth over $400B. Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world-empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their pract

Full-time

USD 147,675.00 - 179,000.00 per year

Engineering Manager, SupportX

Remote

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Today

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. The SupportX team is dedicated to building the future of fan support. We treat support as a product, owning the full end-to-end experience- from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek's order management, fulfillment and financial systems. We

Full-time

USD 171,000.00 - 248,000.00 per year

Senior AI Agent Engineer | Moveworks

Remote or San Francisco, California

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Today

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster,

Full-time

USD 143,200.00 - 243,400.00 per year

Zendesk jobs in Washington, DC, USA