Required Skills : Avaya Contact Center Express,D365 Integrations CDS, Dynamics CRM,Cisco Webex Contact Center,Unified Service Desk for D365 Job summary : The Senior D365 Developer will play a pivotal role in enhancing our contact center solutions by leveraging expertise in Avaya Contact Center Express, Cisco Webex Contact Center, and Dynamics CRM. This role requires a deep understanding of D365 integrations and Unified Service Desk for D365 to optimize business processes and improve customer int
Title: IVR Developer Location: Remote Duration: Long Term Job Description: Seeking an experienced IVR Developer with 8+ years of hands-on experience in IVR technologies, specifically AVAYA (Nuance preferred). Mandatory extensive experience in Java development and proficiency with the Orchestrator Designer Tool. Solid working knowledge of Unix/Linux administration and strong database skills (Oracle, MySQL, or Postgres) including complex query writing. Familiarity with development tools such as Bi
Job Title: Avaya Engineering Lead Location: Remote Duration: 12+ Months (Possibilities of Extension) JD: As a Senior Network Engineer Avaya Contact Center, you will be joining a diverse and highly collaborative team fully staffed with all the essential roles necessary to make up a highly functioning team.Together we form the firm's Voice Services Contact center and support Platforms that allow the firm's employees to interact with each other no matter what part of the country in which they ar
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp
