Customer engagement jobs in charlotte, nc

Hybrid in Charlotte, North Carolina

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Today

Advisor Relationships The Investment Product Wholesaler enables our Third-party Advisors, plan consultants and plan sponsors to provide objective and comprehensive advice across the full financial spectrum of TIAA solutions aligned with their clients' long-term interests. This job is responsible for investment product sales policy and strategy implementation for short-term results (1 year or less). This job requires an understanding of clients' unique financial objectives as identified through t

Full-time

USD 124,000.00 - 174,000.00 per year

Senior or Advisor Business Analyst - Provider+

Charlotte, North Carolina

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior or Advisor Business Analyst - Provider+ at Gainwell, you can contribute your skills as we harness the power of techn

Full-time

USD 69,400.00 - 99,200.00 per year

Director of Product Management

Remote or Brooklyn, New York

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Today

RESPONSIBILITIES: Kforce's client in Brooklyn, NY is seeking an experienced Director of Product Management to lead multiple product teams focused on customer engagement, retention, and overall user experience. This leader will drive product strategy, define long-term roadmaps, and partner across the organization to deliver innovative solutions that increase customer value, loyalty, and lifetime engagement. This is a highly visible leadership role that requires a balance of strategic thinking, da

Contract

$90 - $110 hourly

Physical Security Evaluator

Remote or West Palm Beach, Florida

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Physical Security Evaluator in West Palm Beach, FL. Key Responsibilities: * Physical Security Evaluator will conduct thorough physical security evaluations of all data facilities within an assigned region * Document all identified vulnerabilities and ensure effective mitigation actions are implemented to resolve each security gap * Prepare clear, concise evaluation reports with supporting documentation of the overall physical security post

Full-time

$90,000 - $110,000 annually

Associate Brand Manager

Remote or Newark, Delaware

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Today

Description We are looking for an Associate Brand Manager to support brand marketing and communications initiatives for a fast-moving healthcare-focused team. This long-term contract position is ideal for someone with experience in pharmaceutical or medical device marketing who can contribute to customer engagement, educational content, and event-related programs. The role will partner with cross-functional teams to strengthen brand presence, support external communications, and help deliver pro

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Contract

USD 33.25 - 38.50 per hour

Associate Platform Engineer / AWS / Python

Charlotte, North Carolina

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Today

This Charlotte, NC-based opportunity is for a full-time Associate Platform Engineer working onsite with a fast-growing organization building enterprise-grade AI solutions. This role sits at the intersection of cloud infrastructure, backend engineering, and client delivery, leveraging a modern stack centered around Python and AWS (Lambda, S3, SQS, DynamoDB, API Gateway, EC2) alongside React/TypeScript on the frontend. The position blends hands-on engineering with client-facing deployment support,

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Full-time

$80000 - $120000

Account Director- Energy Providers

Charlotte, North Carolina

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Today

Job Family: Cyber Consulting, Management Consulting, Power Systems Engineering Consulting, Strategy & Transformation Consulting, Technology Consulting Travel Required: Up to 75%+ Clearance Required: None What You Will Do: Charged with overall account growth and client satisfaction, this role of Account Director requires a self-motivated, driven professional with strong sales and business acumen, a proven track record of success in complex solution selling, a solid understanding of Utilities &

Full-time

Compensation information provided in the description

Senior Solution Architect – Loyalty & DPE Expert

Remote

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9d ago

Senior Solution Architect (Loyalty & Referral Implementation) Project Dates: ASAP - - 10/5/26 (~280 total hours). Rate: $85/hr on C2C Must-Have Skill: Hands-on Loyalty Management experience (Data Processing Engine / DPE experience highly preferred). Location: Toronto, ON preferred (~20% on-site collaboration), but remote is open for the right Loyalty skill fit. Role Summary As the Senior Solution Architect, you will be responsible for defining, designing, and guiding the end-to-end architect

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Third Party, Contract

Depends on Experience

ServiceNow Platform Architect

Remote

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Today

Role: - ServiceNow Platform Architect- Location: Remote JD: - Technical Architecture: Ability to design scalable, secure, and high-performing ServiceNow platform architectures that translate business objectives into sound architectural decisions. Stakeholder Influence: Proven ability to build and sustain trusted relationships across all organizational levels, from working teams to the C-suite, and influence outcomes through credibility and deep relationships. Effective Communication: Excellent c

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Contract, Third Party

$60 - $70

Oracle CX Functional Solution Architect

Remote

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Today

Role- Oracle CX Functional Solution Architect Location- Remote US Remote but 25% travel is involved based on client request Note Lead to Cash Module Architecture experience is mandatory Job Description- Oracle CX Solution ArchitectRole Summary Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementationsDrive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutionsAct as business advisor, presales leader, and soluti

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Contract

Depends on Experience

AS400/COBOL Tech Lead-W2 only-Remote

Remote

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20d ago

We are seeking an experienced AS400 Technical Lead with strong expertise in IBM i (AS400 and COBOL, RPGLE , CL/CLLE,and DB2/400.The candidate will lead development, BRE extraction, STTM document preparation mission-critical enterprise applications. The role requires technical leadership, client interaction, solution design, estimation, code reviews, and mentoring of development teams. Mandatory skills: 1. AS400/COBOL 2. AS/40 ILE Concepts with CL programming 3. Query/400, SQL Years of experience

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Contract

Depends on Experience

Platform Solutions Architect (Pre-Sales) - Remote - San Jose, CA area

Remote

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5d ago

We are searching for a Platform Architect that will serve as a client-facing technical strategist and solution designer, responsible for architecting complex enterprise solutions. This role combines deep technical expertise with strong pre-sales and consultative skills to elicit requirements, drive solution design, align to business objectives, build customer confidence, and position successful delivery. Role Summary: Drive pre-sales activities in collaboration with sales teams to perform techn

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Full-time

170,000 - 220,0000

Senior Solutions Architect (Embedded, IoT & Connected Devices)

Remote

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26d ago

Senior Solutions Architect Semiconductor & Connected Devices Location: Bay Area, CA (Preferred) / Remote (USA) Employment Type: Full-Time Experience: 1520 Years About Innominds: Innominds is a leading Digital Engineering company that accelerates innovation for global enterprises by combining Product Engineering, AI, Data, Cloud, Connected Devices, Semiconductor Engineering, and Digital Transformation. We partner with Fortune 500 companies and technology innovators to build intelligent products

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Full-time

Depends on Experience

Lead Architect

Remote

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30+d ago

Role: Lead Architect Location: Remote Duration: Long Term Contract Employement Type: W2 Job Description We are seeking a Lead Architect with deep expertise in Amazon Connect, Amazon Lex, Agentic Voice AI, Connect AI Agents, and Assisted NLU to lead the design and delivery of enterprise-scale conversational AI and contact center transformation initiatives. The ideal candidate will define architecture strategy, drive AI-powered customer experience modernization, and lead the implementation of int

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Contract

Depends on Experience

MS D365 CE Solution Architect (W2 Employees only)

Remote

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10d ago

Title: Location: Rockville MD & Remote Duration: Long-Term Job description: Work with clients to define technical and functional needs; develop plans for implementation, scope, and technology solution options to meet project goalsDevelop solutions utilizing a defined technology stack, including Dynamics 365 and Azure componentsMigrate code from legacy CRM to MS Dynamics 365, ensuring all business rules are carried over.Design integration solutions for Dynamics 365 and other systemsExperience s

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Full-time

Depends on Experience

Cloud Architect

Remote

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5d ago

Azure Architect Location:Remote Role Description Azure + Fabric Next Best Action (NBA) Solution Architect Role Overview Lead the architecture and design of Bright Horizons Next Best Action platform across Microsoft Fabric, Azure, Dynamics 365 Customer Insights, orchestration, rules execution, activation channels, and AI/ML capabilities. The architect must be capable of making architecture trade-off decisions across Fabric, Azure integration services, real-time decisioning, event-driven process

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Contract, Third Party

Depends on Experience

Solutions Engineer

Remote or Richardson, Texas

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 85,000.00 - 100,000.00 per year

Director, Data Center Client Management

Charlotte, North Carolina

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Today

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhanci

Full-time

USD 174,500.00 - 348,500.00 per year

Product Line Specialist, Global Data Center Shuffles

Charlotte, North Carolina

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Today

Requisition Number: 77461 The company built on breakthroughs. Join us. Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible. How do we do this? With our people. They break through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless possibiliti

Full-time

USD 163,549.00 per year

Applied Solutions Engineer

Matthews, North Carolina

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Today

Full-time

USD 96,000.00 - 192,000.00 per year

Customer engagement jobs in Charlotte, NC, USA