customer engagement Jobs in charlotte, nc

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Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the Navy/USMC sector by delivering impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of succes

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the IC/SOCOM sector by delivering impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track

Customer Engagement Manager - Cloud Migration & Portfolio Management_ Remote

EVEREST CONSULTING GROUP, INC

Remote

Contract

14-16 years of experience with 7+ years of Program management 14 plus years of IT Infrastructure experience Experience in managing large-scale cloud migration projects. Knowledge of IT infrastructure, networking, and security principles. Experience with Migration, Modernize and DevOps practices and tools. Familiarity with compliance and regulatory requirements related to cloud computing Minimum of 7 years of experience in project management, with a focus on cloud computing and migration projects

Lead App Developer

Kforce Technology Staffing

Charlotte, North Carolina, USA

Contract

RESPONSIBILITIES: Kforce has a client in Charlotte, NC that is seeking a Lead App Developer responsible for overseeing the development and implementation of conversational AI and IVR solutions. They will lead a diverse team of engineers and developers, working collaboratively to design, develop, and deploy AI-driven conversational interfaces. Responsibilities: * Lead and manage a team of 5+ full-time employees and 10+ contractors * Foster a collaborative and productive work environment * Provide

Technical Architect - Dynamics 365 CE & Power Platform

Capgemini America, Inc.

Charlotte, North Carolina, USA

Full-time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Locations: NY City Metro Area / Chicago IL / Atlanta GA Role and Responsibilities: Solution Archi

Enterprise Architect - Dynamics 365 & Digital Transformation

Capgemini America, Inc.

Charlotte, North Carolina, USA

Full-time

Locations: NY City Metro Area / Chicago IL / Atlanta GA Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Role and Responsibilities: Architecture S

Dynamics D365 Consultant - CE AMS Specialist

Paul May & Associates

US

Contract, Third Party

Title: Dynamics D365 Consultant - CE AMS Specialist (Application Management Services CE Expert) Location: REMOTE Job Type: Contract Compensation Information The expected salary range for this position is $65 w2 to -90 c2c per hour, depending on experience and qualifications. This role also qualifies for comprehensive benefits such as health insurance, 401(k), and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided is in compliance with

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete

LAN Lead || Tracy, CA (Remote)

Isoftech Inc

Remote

Full-time

LAN Lead Tracy, CA (Remote). Each LAN Lead oversees LAN support for their assigned region (NE, Central, Western & Southern), providing technical direction and coordinating efforts across projects and personnel. Develops the requirements of a product or solution from inception to conclusion. Develops required specifications for simple to moderately complex problems. Coordinates with the Task Order PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction o

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml

LAN Lead

Isoftech Inc

Remote

Full-time

Each LAN Lead oversees LAN support for their assigned region (NE, Central, Western & Southern), providing technical direction and coordinating efforts across projects and personnel. Develops the requirements of a product or solution from inception to conclusion. Develops required specifications for simple to moderately complex problems. Coordinates with the Task Order PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters. Experien

Task Order PM - Remote

Isoftech Inc

Remote

Full-time

Task Order Project Manager (TOPM) The TOPM provides overall task order management and coordination across all LAN regions. Acts as the primary interface with the Government, ensuring contract deliverables, performance, and communication. Serves as the project manager for a large, complex task order (or a group of task orders affecting the same system) and shall assist the Government s Program Manager in working with the Government Contracting Officer (KO), the task order-level Task Order Manager

Senior Structural Transmission Line Engineer

Black & Veatch

Charlotte, North Carolina, USA

Full-time

Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are build

Instructor/Trainer

Robert Half

Remote or Pleasant Grove, Utah, USA

Contract

Description We are looking for a skilled and motivated Senior Instructional Designer to join our team on a contract basis for a two-month period in SLC. This position focuses on creating and delivering engaging educational content to enhance customer onboarding, training, and product adoption. You will collaborate with cross-functional teams to develop impactful learning solutions that align with adult learning principles and drive measurable outcomes. Responsibilities: Develop and update struc

Senior Dynamics 365 CRM Techno-Functional Consultant (Sales & Customer Service)

E-Strategy International Inc.

Remote

Contract

Job Summary: We are seeking a Senior Dynamics 365 CRM Techno-Functional Consultant with deep experience in both Sales and Customer Service modules to support long-term enhancement, issue resolution, and system optimization. This role requires a balance of hands-on configuration and technical development, along with strong business process knowledge and stakeholder communication. Job Title: Senior Dynamics 365 CRM Techno-Functional Consultant (Sales & Customer Service) Location: Remote Job Type:

Senior Space Systems Engineer, Viasat Government

Viasat, Inc.

Remote or Carlsbad, California, USA

Full-time

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Viasat Government has an immediate opening for a Senior Spa

Help Desk Support Spec

CVS Health

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

AWS Connect Full Stack Developer

Eliassen Group

Anywhere, US

Contract

Description: **100% Remote** Client is a technology-forward company transforming the real estate experience at scale, reimagining real estate technology with cloud-native infrastructure, modern web frameworks, and intelligent systems. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Pay: $45 - $52/hr

Sr Help Desk Supp Spec

CVS Health

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w