Customer experience jobs in acton, ma

Senior Product Owner Fraud Communications & Customer Experience

Hybrid in Westwood, Massachusetts

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Today

Title: Experience Owner Location: Westwood, MA 02090 (Flexible - works 4 days or less in the office) Duration: 6 Months contract-to-hire Notes: Is Amazon Connect preferred or required? Amazon Connect is required What are the candidates lacking that have been interviewing on the perm side? AWS Connect Knowledge and LLM Driven IVR Knowledge. Is this more a strategic role or hands on/ technical? Hands On Role where they can help provide some type of directions to technical people. Need to be d

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Contract

85 - 90

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

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Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

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Yesterday

Full-time

Senior Engineer, Customer Store Experience

Remote

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Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 105,000.00 - 125,000.00 per year

Business Analyst Customer Portal Experience | 100% Remote - W2 only

Remote

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Yesterday

Business Analyst Customer Portal Experience | 100% Remote 12 month contract, will probably extend Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals. Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications - is a plus Exper

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Contract

Depends on Experience

Senior Software Engineer, Audible AI Voice Production

Cambridge, Massachusetts

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Today

At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a Senior Software Engineer it's up to you to research, define, design and refine the tech that keeps us one step ahead of lis

Full-time

HVAC Maintenance Technician

Stoneham, Massachusetts

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Today

HVAC Maintenance Technician - Stoneham, MA Tired of being just another tech on the schedule? Come work somewhere that actually values what you bring to the table. At Sila Boston, we take care of our people, invest in great tools and training, and give our techs real opportunities to grow and make great money. You?ll have steady work, a strong team behind you, and the resources of a growing company ? without losing that local team feel. If you?re good at what you do and want to work with good peo

Full-time

Hourly- Skilled Automotive Technician $7500 Sign-On Bonus!

Norwood, Massachusetts

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Today

6018 - Norwood - 1320 Boston Providence Turnpike, Norwood, Massachusetts, 02062 CarMax, the way your career should be! Now offering a $7500 Sign-On Bonus. Only candidates external to CarMax who are hired will qualify to receive the sign on bonus. Position Overview As a Mechanical Associate, you?ll play a vital role in ensuring every vehicle meets CarMax?s standards for safety, reliability, and performance. At CarMax, we don?t just repair cars?we restore confidence for our customers. You?ll use y

Full-time

Product Manager

Remote or Acton, Massachusetts

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Yesterday

RESPONSIBILITIES: Kforce has a client in need of a Product Manager in Acton, MA. Responsibilities: * Own the strategy, roadmap, and ongoing development of digital customer experience products and capabilities * Translate business objectives and customer insights into prioritized product initiatives, features, and releases * Manage and refine the product backlog in partnership with Product Owners, business stakeholders, and delivery teams * Define feature requirements, acceptance criteria, depen

Contract

$71 - $75 hourly

Structural Engineering Co-op

Wakefield, Massachusetts

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Today

Our culture is rooted in a shared vision - to help keep the world's most precious resource safe - and in the core values that guide us in pursuing this vision and delivering on our mission to clients. We provide the highest quality liquid storage design and construction services at the best long-term value with an unrivaled customer experience. We have built over 3,500 pre-stressed concrete liquid storage tanks over the past 90 years around the country and world, as a result we have become the

Full-time

USD 24.00 - 24.00 per hour

Structural Engineering Intern

Wakefield, Massachusetts

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Today

Full-time

USD 24.00 - 24.00 per hour

Retail Manager 3

North Andover, Massachusetts

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Today

About the job This role puts you at the center of retail operations, where your ability to lead teams, manage priorities, and drive customer satisfaction will be key to success. You?ll play a hands-on role in shaping both team performance and customer experience. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typical

Full-time

Compensation information provided in the description

Senior Software Engineer, Platform Infrastructure (Remote)

Remote or Boston, Massachusetts

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8d ago

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. Are y

Full-time

USD 158,000.00 - 190,000.00 per year

Senior Software Engineer, Events Platform (Remote)

Remote or Boston, Massachusetts

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8d ago

Full-time

USD 158,000.00 - 190,000.00 per year

Field Application Engineer (Power Sales)

Tewksbury, Massachusetts

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Today

Sager Electronics is looking for a Sales Engineer (Power Supply Expert) to drive growth within the assigned region by expanding existing customer relationships and developing new business opportunities in power, thermal and battery solutions. This role is ideal for a motivated engineer who is technically savvy and who thrives at the intersection of engineering and business development. Territory: Massachusetts, New Hampshire, Maine, Vermont, Rhode Island What You'll Do As a Sales Engineer, yo

Full-time

USD 71,760.00 - 119,275.00 per year

Director of Product, AI

Waltham, Massachusetts

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Today

The Elevator Pitch: Evolv Technology is looking for a Director of Product, AI, a senior individual contributor who will work at the center of our AI engineering and research teams to build the industry's best weapons detection and computer vision capabilities. You will get deep into the mechanics of how we collect data, define annotation standards, evaluate models, run field trials, and deploy detection systems into the real world, translating that work into product decisions to keep people saf

Full-time

USD 162,000.00 - 258,000.00 per year

Senior Superintendent / Project Manager (Multi-Family Construction)

Boston, Massachusetts

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Today

Established Boston Builder Seeking Senior Multifamily Super/PM with pathway to Executive Leadership! This Jobot Job is hosted by: Kal Mayer Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $140,000 - $175,000 per year A bit about us: We are a Boston-based builder with over two decades of experience delivering high-quality residential projects. Our work includes ground-up multifamily construction, large-scale renovations, and complex restorat

Full-time

USD 140,000.00 - 175,000.00 per year

Business Lead, AI-native Large Molecule / Biologics Discovery

Boston, Massachusetts

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Today

By clicking the ?Apply? button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda?s and . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Business Lead, AI-native Large Molecule / Biologics Discovery Takeda is transforming how medicines are discovered by building a new Research engine where AI, ad

Full-time

Compensation information provided in the description

Product Manager - XPM

Hybrid in Massachusetts

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Today

This is a Non-Employee Contingent Worker Role providing services for TIAA's family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results. This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting. The anticipat

Full-time

USD 70.19 - 87.02 per hour

Sr. Product Owner with Fraud Communication or Customer Communications Environment

Hybrid in Westwood, Massachusetts

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Today

< data-pm-slice=1 3 []>Hiring: Senior Experience Owner Fraud Communications & Customer Experience< data-pm-slice=1 3 []>Location: Westwood, MA 02090 (Hybrid approximately 3 days onsite per week for local candidates) Duration: 6 Months Contract-to-HireJob DescriptionCitizens Bank is seeking a Senior Experience Owner to lead product strategy, roadmap, and end-to-end customer experience for Fraud Communications across multiple customer channels. The ideal candidate will have strong Product Mana

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Customer experience jobs in Acton, MA, USA