Customer experience jobs in akron, oh

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

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Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

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Yesterday

Full-time

Senior Engineer, Customer Store Experience

Remote

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Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 105,000.00 - 125,000.00 per year

Business Analyst Customer Portal Experience | 100% Remote - W2 only

Remote

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Yesterday

Business Analyst Customer Portal Experience | 100% Remote 12 month contract, will probably extend Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals. Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications - is a plus Exper

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Contract

Depends on Experience

Auto Body Technician

Hudson, Ohio

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Today

Company: Gerber Collision & Glass Great Teams Don?t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that?s built for your success? Ap

Full-time

Compensation information provided in the description

NVH Engineer

Uniontown, Ohio

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Today

Company Overview Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As the world's seventh-largest tire producer, Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. America Technical Center in Uniontown, Ohio. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide. Abo

Full-time

Automotive Technician $7,500 Sign-On Bonus

Warrensville Heights, Ohio

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Today

7165 - Cleveland East - 4900 Pointe Parkway, Warrensville Heights, Ohio, 44128 CarMax, the way your career should be! Now offering a $7,500 Sign-On Bonus. Only candidates external to CarMax who are hired will qualify to receive the sign on bonus. Position Overview As a Mechanical Associate, you?ll play a vital role in ensuring every vehicle meets CarMax?s standards for safety, reliability, and performance. At CarMax, we don?t just repair cars?we restore confidence for our customers. You?ll use y

Full-time

Automotive Technician $7,500 Sign-On Bonus

Warrensville Heights, Ohio

•

Yesterday

7165 - Cleveland East - 4900 Pointe Parkway, Warrensville Heights, Ohio, 44128 CarMax, the way your career should be! Now offering a $7,500 Sign-On Bonus. Only candidates external to CarMax who are hired will qualify to receive the sign on bonus. Position Overview As a Mechanical Associate, you'll play a vital role in ensuring every vehicle meets CarMax's standards for safety, reliability, and performance. At CarMax, we don't just repair cars-we restore confidence for our customers. You'll u

Full-time

USD 30.10 - 44.15 per hour

Senior Adobe Experience Manager (AEM) Developer

Brooklyn, Ohio

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Today

Location: 4910 Tiedeman Road, Brooklyn Ohio The Senior Adobe Experience Manager (AEM) Developer executes on and influences the development, implementation, assessment, and support of one or more environments, applications, or platforms. Essential Functions Independently develops clean, maintainable, testable code for work assigned; performs code reviews for all levels of engineer.Designs solutions for the overall health, performance, and availability and actively works resolution of system and

Full-time

USD 80,000.00 - 150,000.00 per year

Software Engineer - Google Cloud Platform GenAI

Brooklyn, Ohio

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Today

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Hybrid - 2 days in office Job Summary Software Engineer owns the development, implementation, assessment, and support of one or more components of an environment, application, or platform. Essential Functions Independently develops clean, maintainable, testable code for work assigned; performs peer code reviews.Participates in the overall health, performance, and availability and actively works resolution of system and client experience

Full-time

USD 71,000.00 - 125,000.00 per year

Auto Body Technician

Akron, Ohio

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Today

Full-time

Compensation information provided in the description

Project Manager - Program Management (Columbus)

Akron, Ohio

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6d ago

Description Burns & McDonnell is proud to be the market leader in providing program management services to the electric utility industry. As our clients focus on their capital investment in the energy delivery market, Burns & McDonnell brings a seasoned team to assist them across a variety of operational roles to ensure the needed grid improvements are executed on time and on budget. The ideal candidate will have a safety-first mindset, be dedicated to making their clients and teams successful,

Full-time

USD 145,000.00 - 210,000.00 per year

Auto Body Technician

Akron, Ohio

•

Yesterday

Company: Gerber Collision & Glass Great Teams Don't Happen byAccident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that's built for your success?

Full-time

USD 65,000.00 - 125,000.00 per year

Data Scientist - Customer Service Analytics - Akron FirstEnergy Headquarters

Akron, Ohio

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Today

Job Description FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwe

Full-time

Mainframe Tech Lead

Brooklyn, Ohio

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Today

Location: 4910 Tiedeman Road, Brooklyn Ohio This position will be responsible for the analysis, design, testing, development and maintenance of best-in-class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to Key Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile softwar

Full-time

USD 96,000.00 - 181,000.00 per year

Software/Firmware Verification Engineer

Solon, Ohio

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Today

Software/Firmware Verification Engineer Purpose of Position Tektronix is seeking a Software/Firmware Verification Engineer to join our Precision DC Verification team. In this role, you will be responsible for verifying software and firmware used in industry-leading precision test and measurement instruments, ensuring products meet design requirements, quality standards, and customer expectations. You will work closely with software, firmware, and hardware engineers to develop and execute veri

Full-time

USD 66,900.00 - 124,300.00 per year

Triage Agent

Richfield, Ohio

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Today

The Triage Agent prepares customer electronic products for repair. Their responsibilities include basic part replacement, cleaning, and preparation for shipment. They prepare and set up units which includes removing product from shipping cartons and lifting onto test racks. At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace peopl

Full-time

Engineering Manager with AIOPS || REMOTE || W2 & C2C

Remote

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28d ago

Engineering Manager AI Ops & Autonomous Operations Platform We are seeking an Engineering Manager to build and lead an enterprise AI Ops platform that transforms IT operations through AI, automation, and observability. Lead the development of a greenfield AI Ops and Autonomous Operations platform. Build capabilities for proactive monitoring, intelligent alerting, and self-healing systems. Establish enterprise standards for observability, reliability, and operational intelligence. Own the AIOps

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Contract

Depends on Experience

Program Manager

Remote

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Yesterday

ITCON Services is seeking an experienced Program Manager to serve as the senior delivery leader for a large-scale, AI-enabled omnichannel contact center supporting a federal customer. This role is responsible for the integrated management and successful execution of the Customer Quality Assurance (CQA) program, providing a single point of accountability for program delivery, performance, and customer satisfaction. The Program Manager will lead the Contractor Program Management Office (PMO), ove

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Full-time

150,000 - 180,000

Project Manager - Payments & Deposits Modernization

Brooklyn, Ohio

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Today

Genesis10 is currently seeking a Project Manager for a major financial institution in Brooklyn, OH. This is a 12+ month contract opportunity and requires 3 days per week onsite in Brooklyn, OH. Compensation: Up to $70.00 per hour, W2, based on qualifications Position Overview: The Project Manager will lead the delivery of the Payments & Deposits Services Modernization initiative, driving a portfolio of automation, AI, and workflow transformation efforts. This role oversees end-to-end project go

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Full-time

USD 70.00 per hour

Customer experience jobs in Akron, OH, USA