Customer experience jobs in ann arbor, mi

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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4d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

AI Product Manager - W2

Dearborn, Michigan

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6d ago

We Miracle Software Systems is looking for the AI Product Manager, Customer Experience- W2 Role: AI Product ManagerLocation: Dearborn, Michigan Duration: 12+MonthsKey Responsibilities Define the product vision, roadmap, and priorities for AI models, agents, and intelligence capabilities. Determine whether business problems require an AI agent, RAG solution, machine learning model, or another technical approach. Partner closely with AI engineers, data scientists, software engineers, and platform

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Full-time

Depends on Experience

Commissioning Field Engineer

Ann Arbor, Michigan

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Today

FST Technical Services Commissioning (Cx) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, construction, and post-acceptance phases of building projects. We ensure that equipment in mechanical, electrical, plumbing, and associated systems are designed, installed, and functionally tested to meet the clients requirements and design intent. Functions:A Commissioning Field Engineer reports to a Team Leader and is responsible for the

Full-time

USD 70,000.00 - 80,000.00 per year

Power Systems Test Engineer

Wixom, Michigan

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Today

Position Summary: The primary purpose of this position is to provide testing and commissioning services for electric utility customers in the Midwest. Regional travel required to cover Northern IL, Eastern Wisconsin, Upper Peninsula Michigan. Occasional travel to other states may be expected. Inspect, test, troubleshoot, perform start-up and collect data of high voltage transmission and distribution electrical systems, controls, and protection relays.Proficient in reading and accurately interpre

Full-time

Senior Controls Engineer

Ann Arbor, Michigan

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Today

FST Technical Services Commissioning (Cx) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, construction, and post-acceptance phases of building projects. We ensure that equipment in mechanical, electrical, plumbing, and associated systems are designed, installed, and functionally tested to meet the clients requirements and design intent. As a Tridium/Niagara Senior Controls Specialist, you will play a pivotal role in designing,

Full-time

USD 120,000.00 - 150,000.00 per year

Senior Director Data Analytics & AI

Novi, Michigan

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Today

Job Description Venteon is currently seeking a Senior Director of Data Analytics & AI to lead enterprise data strategy for a global manufacturing organization. This executive-level position will drive the organization's vision across Master Data Management (MDM), Data Governance, Advanced Analytics, and Artificial Intelligence, enabling business growth, operational excellence, and digital transformation. Key Responsibilities Define and execute enterprise-wide data, analytics, and AI strategies

Full-time

Marketing - Strategist, Customer Exp

Remote

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Today

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Job Title: Customer Experience Strategist ServiceNow Knowledge Management Location

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Contract

Depends on Experience

General Manager (MEP)

Ann Arbor, Michigan

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Today

Relocation to Taylor, MI required (and paid) + High Growth + Small Business Feel with Big Company Benefits & Opportunity + Create & Build in a Stable Environment This Jobot Job is hosted by: Chelsea Piekarski Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $150,000 - $225,000 per year A bit about us: We are a private equity-backed mechanical services platform focused on building market-leading HVAC, plumbing, and electrical businesses acros

Full-time

USD 150,000.00 - 225,000.00 per year

CRM Architect – MS Dynamics 365

Remote

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11d ago

Client: TCS Job Title: CRM Architect MS Dynamics 365 Location: Remote Duration: 6 months Remote Role Requested skills: Skills: Customer Experience (CX) -Customer Service. Customer Experience Solution Architect Must Have 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect. Extensive experience documenting current-state and target-state architectures. Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems. Deep

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Contract

50 - 53

Electrical Engineer - Transmission Line - Power and Energy

Southfield, Michigan

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Today

Who We Are Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 75+ locations and growing! Atwell, LLC is a proud recipient of the following 2025 awards: Ten consecutive year

Full-time

USD 100,000.00 - 145,000.00 per year

Engineer, Whole Vehicle Test Requirements and Validation - EE

Novi, Michigan

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Today

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn't been around for

Full-time

USD 110,000.00 - 135,000.00 per year

System Engineer

Dearborn, Michigan

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Today

Position Description: Cloud Prognostics Engineer (Systems Engineer) MBSE methodologies using tools like SysML and MagicDraw. The engineer must be capable of defining system boundaries, establishing logical and physical architectures, mapping interface definitions, and allocating prognostic functions across different physical components (e.g., deciding which calculations run on a local sensor, the central gateway, or the cloud). Using MATLAB and Simulink to design control logic, model physical

Full-time

General Manager (MEP)

Livonia, Michigan

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Today

Full-time

USD 150,000.00 - 225,000.00 per year

Senior Software Engineer - Battery State Estimation

Milford, Michigan

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Today

Job Description Work Classification: Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Milford Proving Ground in Milford, MI three times per week, at minimum. The Role: General Motors is undergoing a major transformation in how we design vehicles, deliver customer value, and scale electric mobility. As we move toward a fully Software-Defined Vehicle (SDV) architecture, core battery software capabilities such as Battery State Estimati

Full-time

Senior Electrical Engineer/Qualified Electrician - Data Center Construction

Ann Arbor, Michigan

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Today

FST Technical Services' Commissioning (Cx) Division is a leading provider of quality assurance in the design, construction, and post-acceptance phases of building projects. The Senior Electrical Commissioning Engineer reports to a team leader and is responsible for the delivery and execution of our commissioning services for complex electrical systems supporting large scale data center projects. Primary activities include completing office assignments, time and expense management, in-field inst

Full-time

USD 120,000.00 - 170,000.00 per year

Sr IT Director- Data Analytics & AI, AFM, Commercial, Engineering & EV

Novi, Michigan

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Today

Job Purpose The Sr IT Director- Data Analytics & AI, AFM, Commercial, Engineering & EV is a senior leadership role responsible for defining and executing the company's enterprise-wide data strategy, with a strong focus on Master Data Management (MDM), data governance, and AI-driven transformation across Aftermarket (AFM) and Commercial domains. This role leads the end-to-end data value chain-from master data integrity and governance to advanced analytics and AI-ensuring that enterprise data is

Full-time

Transmission Line Engineering Consultant 2 - Grid

Farmington Hills, Michigan

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Today

Description This position will offer you the opportunity to manage the execution of multiple transmission and distribution projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution. Responsible for project execution, contract administration, planning and resource management.Take ownership for all aspects of project performance including safety, schedule, budget, reporting and client experience through entire p

Full-time

USD 145,310.00 - 222,001.00 per year

General Manager (MEP)

Taylor, Michigan

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Today

Full-time

USD 150,000.00 - 225,000.00 per year

Customer experience jobs in Ann Arbor, MI, USA