Customer experience jobs in auburn hills, mi

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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4d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Infrastructure Business Analyst - Pontiac, MI

Hybrid in Pontiac, Michigan

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Today

DTS is looking for experienced Infrastructure Business Analyst a direct client position in Pontiac, MI Job Description:Business Analyst. Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will elicit, analyze, specify, and validate the business needs of project stakeholder

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Contract

DOE

Infrastructure Business Systems Analyst

Pontiac, Michigan

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13d ago

Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will elicit, analyze, specify, and validate the business needs of project stakeholders, through interviewing stakeholders, and analyzing current business processes and systems. BSA will apply proven communication, analytica

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Full-time

Depends on Experience

AI Product Manager - W2

Dearborn, Michigan

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6d ago

We Miracle Software Systems is looking for the AI Product Manager, Customer Experience- W2 Role: AI Product ManagerLocation: Dearborn, Michigan Duration: 12+MonthsKey Responsibilities Define the product vision, roadmap, and priorities for AI models, agents, and intelligence capabilities. Determine whether business problems require an AI agent, RAG solution, machine learning model, or another technical approach. Partner closely with AI engineers, data scientists, software engineers, and platform

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Full-time

Depends on Experience

Business Analyst

Pontiac, Michigan

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Today

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in th

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Third Party, Contract

Lead Application Engineer, Bonding and Gasketing

Madison Heights, Michigan

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Today

At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil , 'all , Loctite , Snuggle , and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, s

Full-time

USD 85,000.00 - 120,000.00 per year

Power Systems Test Engineer

Wixom, Michigan

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Today

Position Summary: The primary purpose of this position is to provide testing and commissioning services for electric utility customers in the Midwest. Regional travel required to cover Northern IL, Eastern Wisconsin, Upper Peninsula Michigan. Occasional travel to other states may be expected. Inspect, test, troubleshoot, perform start-up and collect data of high voltage transmission and distribution electrical systems, controls, and protection relays.Proficient in reading and accurately interpre

Full-time

EV Charging Engineer

Warren, Michigan

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Today

Location: Warren, Michigan Type: Contract Job #105572 EV Charging Engineer Location: Warren, MI (Hybrid) possible remote Pay Rate: $32-$40/hour (based on experience and benefits selection) Type: W2 contract, 12 months, possibility of extension or going direct Travel: 5-10% We are seeking a Technical Support Engineer to serve as the Level 3 escalation lead for advanced troubleshooting of home energy products, including EV charging, energy storage, connectivity, and integrated energy management

Full-time

USD 32.00 - 40.00 per hour

Remote - Technical & Sales Support Representative

Warren, Michigan

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Today

Category : Customer Service/Support As a Technology Technical Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Engineering Designer- Transmission and Drive- Units

Warren, Michigan

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Today

Job Description This role is categorized as hybrid, meaning the selected candidate will be expected to work on-site at the Warren Tech Center at least three days per week (or other frequency determined by their manager). This role is not eligible for relocation benefits At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible i

Full-time

Electrical Engineer - Transmission Line - Power and Energy

Southfield, Michigan

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Today

Who We Are Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 75+ locations and growing! Atwell, LLC is a proud recipient of the following 2025 awards: Ten consecutive year

Full-time

USD 100,000.00 - 145,000.00 per year

Remote - Technical & Sales Support Representative

Detroit, Michigan

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Today

Full-time

Advanced UX Insight Designer

Warren, Michigan

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Today

Job Description The Role GM's Human Interface Design (HID) team is shaping the future of how people interact with our vehicles through advanced interfaces, immersive visuals, and emotionally resonant experiences. As part of the Advanced UX Insights team, you will help build the foundation for General Motors customer experiences on the 10-year horizon and beyond. In this role, you will frame and communicate visions of the future and propose new vehicle experience opportunities for GM through co

Full-time

Senior Director Data Analytics & AI

Novi, Michigan

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Today

Job Description Venteon is currently seeking a Senior Director of Data Analytics & AI to lead enterprise data strategy for a global manufacturing organization. This executive-level position will drive the organization's vision across Master Data Management (MDM), Data Governance, Advanced Analytics, and Artificial Intelligence, enabling business growth, operational excellence, and digital transformation. Key Responsibilities Define and execute enterprise-wide data, analytics, and AI strategies

Full-time

Senior Field Engineer (QRD)

Warren, Michigan

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Today

Job Description Our Mission: At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make drivin

Full-time

Remote --- Automotive Technical Service Representative

Detroit, Michigan

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Today

Category : Customer Service/Support As a Automotive Technical Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Marketing - Strategist, Customer Exp

Remote

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Today

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Job Title: Customer Experience Strategist ServiceNow Knowledge Management Location

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Contract

Depends on Experience

Principle Application Engineer Metal Can Packaging

Detroit, Michigan

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Today

Full-time

USD 85,000.00 - 115,000.00 per year

Customer experience jobs in Auburn Hills, MI, USA