Customer experience jobs in boca raton, fl

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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4d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

CDL Class A Driver

West Palm Beach, Florida

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Today

Heritage POOL Supply, is on the lookout for a safety-conscious, self-motivated team player to join our family as a Local CDL Driver. Be part of a supportive work culture where you can thrive and make a real difference! As our Local CDL Driver CLASS A, your primary responsibility will be to safely deliver products to customers\' places of business or job sites within a maximum radius of your home branch. Enjoy the convenience of having your deliveries start and end at the branch, with no overnig

Full-time

Regional Electrical Engineering Leader - Infrastructure

Boca Raton, Florida

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Today

Company Overview Check out this video and find out why our team loves to work here! Join Us! CDM Smith - where amazing career journeys unfold. Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. W

Full-time

USD 134,264.00 per year

Client Services Advisor

Pompano Beach, Florida

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2d ago

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a differ

Full-time

UX Designer and AI Strategist

Plantation, Florida

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 82,700.00 - 109,400.00 per year

Senior Site Reliability Engineer II

Boca Raton, Florida

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Today

Are you passionate about improving reliability, scalability, and resilience in complex database and infrastructure environments? Do you enjoy solving operational challenges, reducing toil through automation, and helping teams deliver secure, high-performing services? About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher re

Full-time

USD 104,900.00 - 174,700.00 per year

Senior Site Reliability Engineer II

Boca Raton, Florida

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Today

Full-time

USD 104,900.00 - 174,700.00 per year

Manager, Software Engineering - Global Servicing Technology

Sunrise, Florida

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Today

Job Description Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Techn

Full-time

USD 123,000.00 - 215,250.00 per year

Senior UX Designer, AI & Voice Interfaces

Plantation, Florida

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Today

Full-time

USD 96,500.00 - 133,000.00 per year

Solutions Implementation Advisor

Boca Raton, Florida

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Today

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Implementation and Client Success team works directly with customers and internal products, sales, operations, and engineering teams to successfully onboard customers to TransUnion's Trusted Call Solutions. The team serves as a critical bridge between customers and internal stakeholders, ensuring successful deployment, adoption, and ongoing operational success of Trusted Call Solution

Contract

USD 100,100.00 - 150,000.00 per year

Product Technology M&A Director

Fort Lauderdale, Florida

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Today

Job Description As a Product Technology Director, you'll focus on evaluating software platforms through an integrated commercial, operational, and financial lens. The team provides investment-grade insights that tie product architecture and roadmap credibility directly to valuation, growth, and margin sustainability. Lead Product Technology Diligence engagements for Private Equity and strategic clients, assessing software platforms across technical architecture, product strategy, operational sc

Full-time

USD 239,160.00 - 309,412.00 per year

Install Tech - Palm Beach County

West Palm Beach, Florida

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Today

Job#: 2059610 Job Description: Position: Fire Alarm / Low Voltage Technician Location: Boca Raton, Florida (Onsite) Length: 6+ month rolling contract - highly likely to extend - Servicing Palm Beach County and potentially some Broward Position Overview We are seeking a motivated and customer-focused Fire Alarm / Low Voltage Technician to join our growing team. This role is ideal for technicians with experience in low-voltage systems, burglar alarms, and structured cabling who are looking fo

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Full-time

$18 - $28 per hour

Sr. Staff Process Engineer, DTIO ISM Solutions

West Palm Beach, Florida

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Today

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster,

Full-time

CRM Architect – MS Dynamics 365

Remote

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12d ago

Client: TCS Job Title: CRM Architect MS Dynamics 365 Location: Remote Duration: 6 months Remote Role Requested skills: Skills: Customer Experience (CX) -Customer Service. Customer Experience Solution Architect Must Have 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect. Extensive experience documenting current-state and target-state architectures. Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems. Deep

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Contract

50 - 53

Data Science and Analytics Manager

Boca Raton, Florida

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Today

Job Description Summary: The Manager, Advanced Analytics will report to the Director, Advanced Analytics and will lead developing advanced analytics, building Machine Learning models, and delivering strategic insights that drive enterprise wide decision-making. This role will partner in developing analytical roadmaps, partner with senior leaders across Customer Experience & Operations, IT, Marketing, Pricing, Finance, and the Existing Customer business, and provide data backed recommendations

Full-time

Sr Software Engineer II - Java, AI - Amex Offers & Digital Media

Sunrise, Florida

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Today

Full-time

USD 123,000.00 - 215,250.00 per year

Director, Data Intelligence

West Palm Beach, Florida

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Director, Data Intelligence in West Palm Beach, FL. Summary: The Director of Data Intelligence will lead the enterprise Data Intelligence function within the Technology organization, bringing together Analytics Engineering, Business Intelligence, Reporting, Dashboard Development, Data Science, Predictive Modeling, and AI-enabled Analytics into a unified team focused on transforming trusted company data into actionable insights and scalable

Full-time

$90 - $105 annually

IT Support Specialist

Remote or Doral, Florida

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Today

RESPONSIBILITIES: Kforce has a client seeking an IT Support Specialist in Miami, FL (Florida). Responsibilities: * Set up and maintain customer records across various internal systems * Coordinate with Credit, Dispatch, Sales, Billing, and Customer Experience teams to resolve customer and operational issues * Research and troubleshoot discrepancies related to freight, haulers, customer setup, system mapping, billing, and data integrity * Monitor and resolve daily exceptions, holds, and system-r

Contract

$11.08 - $15.00 hourly

Customer experience jobs in Boca Raton, FL, USA