Customer experience jobs in boca raton, fl

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

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Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

•

Yesterday

Full-time

Senior Engineer, Customer Store Experience

Remote

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Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 105,000.00 - 125,000.00 per year

Business Analyst Customer Portal Experience | 100% Remote - W2 only

Remote

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Yesterday

Business Analyst Customer Portal Experience | 100% Remote 12 month contract, will probably extend Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals. Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications - is a plus Exper

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Contract

Depends on Experience

Bilingual AI Software Development Engineer

Pompano Beach, Florida

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2d ago

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a differ

Full-time

AI Engineer III

Sunrise, Florida

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Today

Job Description Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Techn

Full-time

USD 103,750.00 - 174,750.00 per year

Application Support Engineer

Boca Raton, Florida

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Today

Build your best future with the Johnson Controls team Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered per

Full-time

USD 86,000.00 - 105,000.00 per year

Project Engineer

Riviera Beach, Florida

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Today

A luxury home builder is looking for a strong project engineer for custom homes This Jobot Job is hosted by: Brian Moriarty Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: We specialize in designing and building exceptional luxury homes in Jupiter and throughout Palm Beach County. Our work is rooted in craftsmanship, thoughtful design, and a commitment to delivering a seamless client experience fro

Full-time

USD 70,000.00 - 90,000.00 per year

Project Engineer

Riviera Beach, Florida

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Today

Full-time

USD 70,000.00 - 90,000.00 per year

Product Technology M&A Director

Fort Lauderdale, Florida

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Today

Job Description As a Product Technology Director, you'll focus on evaluating software platforms through an integrated commercial, operational, and financial lens. The team provides investment-grade insights that tie product architecture and roadmap credibility directly to valuation, growth, and margin sustainability. Lead Product Technology Diligence engagements for Private Equity and strategic clients, assessing software platforms across technical architecture, product strategy, operational sc

Full-time

USD 239,160.00 - 309,412.00 per year

AI Architect

Boca Raton, Florida

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Today

Job Description Summary: We are seeking a visionary Senior AI Architect to design and build the intelligent orchestration layers and robust data architectures that power ADT's next-generation AI initiatives. In this role, you will be the driving force behind our enterprise adoption of state-of-the-art LLMs (Gemini Enterprise, OpenAI) and advanced AI orchestration frameworks. Because powerful AI requires exceptional data foundations, you will focus heavily on designing the real-time data pipeli

Full-time

Sr AI Engineer II

Sunrise, Florida

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Today

Full-time

USD 123,000.00 - 215,250.00 per year

Advance Technical Support Supervisor

Fort Lauderdale, Florida

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Today

The Supervisor, Advanced Technical Support leads a fully remote team of Advanced Technical Support Engineers (ATSEs) responsible for resolving complex technical and customer service issues. The Supervisor provides day-to-day leadership, coaching, and technical guidance to ensure timely and effective issue resolution while maintaining a high-quality customer experience. This role is responsible for developing technical talent, monitoring team performance, identifying opportunities to improve supp

Full-time

Senior AI Engineer II - Forward Deployment Engineer - Enterprise AI Platforms

Sunrise, Florida

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Today

Job Description Why Join American Express Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and

Full-time

USD 123,000.00 - 215,250.00 per year

Campus Graduate Masters Summer Internship Program - 2027 Cybersecurity Analyst, Enterprise Technology Services- Sunrise, FL

Sunrise, Florida

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Today

Job Description At American Express, our mission is to deliver the world's best customer experience every day. At the heart of this mission is our Information Security organization, enabling exceptional experiences built on a foundation of trust, service, and security. We leverage advanced technologies and data-driven insights to stay ahead of an evolving threat landscape. We foster a culture of passion, curiosity, and courage-empowering you to innovate, grow, and help shape the future of a For

Full-time

Engineering Manager with AIOPS || REMOTE || W2 & C2C

Remote

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27d ago

Engineering Manager AI Ops & Autonomous Operations Platform We are seeking an Engineering Manager to build and lead an enterprise AI Ops platform that transforms IT operations through AI, automation, and observability. Lead the development of a greenfield AI Ops and Autonomous Operations platform. Build capabilities for proactive monitoring, intelligent alerting, and self-healing systems. Establish enterprise standards for observability, reliability, and operational intelligence. Own the AIOps

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Contract

Depends on Experience

Program Manager

Remote

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Yesterday

ITCON Services is seeking an experienced Program Manager to serve as the senior delivery leader for a large-scale, AI-enabled omnichannel contact center supporting a federal customer. This role is responsible for the integrated management and successful execution of the Customer Quality Assurance (CQA) program, providing a single point of accountability for program delivery, performance, and customer satisfaction. The Program Manager will lead the Contractor Program Management Office (PMO), ove

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Full-time

150,000 - 180,000

Senior Business Analyst - Remote - Houston, TX

Remote

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Today

We are seeking a highly experienced Business Analyst to support and evolve self-service digital capabilities and customer experience initiatives for wm.com. This role will partner closely with, Digital, UX, Data, and business teams to define, deliver, and continuously improve customer-facing solutions. The ideal candidate brings strong expertise in digital selfservice platforms, customer journey optimization, and AIenabled solutions, with handson experience translating business needs into scalab

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Contract

Depends on Experience

Technical Project Manager II

Remote or Philadelphia, Pennsylvania

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Today

Help keep a portfolio of customer experience initiatives organized and moving forward as a Project Manager. You'll manage several projects at once, build practical delivery plans, coordinate overlapping stakeholders, and adapt as priorities or project scope change. This role calls for solid project management fundamentals and enough technical curiosity to follow conversations about data, analytics, and reporting. If you're the kind of PM who can quickly get up to speed, spot what needs attention

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Contract

Service Designer

Remote

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10d ago

Wilcore is hiring a Service Designer to support an enterprise cloud-based data and analytics platform for a federal health agency. The platform provides governed data storage, engineering and analytics tools, platform integrations, and policy controls for data practitioners across the enterprise. In this role you will streamline and modernize the platform's intake and onboarding to reduce time-to-value for customers, improve their experience, and increase visibility, and you will develop the ser

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Full-time

120,000 - 130,000

Customer experience jobs in Boca Raton, FL, USA