Customer experience jobs in new york

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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4d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Senior Software Development Engineer

Newark, New Jersey

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Today

At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a Software Development Engineer, it's up to you to define, design and refine the tech that keeps us one step ahead of listene

Full-time

Software Development Engineer

Newark, New Jersey

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Today

Full-time

Support Ops (Intern)

New York, New York

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9d ago

What is Kalshi? Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more. We believe prediction markets have the p

Full-time

USD 20.00 - 25.00 per hour

Service Designer, Experience Design, Strategy & Standards

New York, New York

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Today

Join a fast-moving Experience Design team focused on scaling service design and journey mapping across the enterprise. This role is ideal for a hands-on Service Designer who enjoys creating high-quality journey artifacts, improving how work gets done, and partnering with stakeholders in a complex, regulated environment. Responsibilities Facilitate discovery sessions to uncover the people, systems, tools, and processes involved in end-to-end journeys Organize research findings, stakeholder inpu

Full-time

USD 23.00 - 53.00 per hour

Customer Success Engineer

Hybrid in New York, New York

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7d ago

Job Title: Customer Success Engineer Location: New York, NY (123 park avenue New York) Duration: Full-time Work Model: Onsite Required Experience: 5+ years Preferred Skills: Commercial Real Estate tech experience; Postman/Swagger; SQL, JSON, REST APIs, and authentication methods. Industry Domain: Commercial Real Estate / Occupier Solutions Job Summary Our client is looking for a Customer Success Engineer to serve as the vital technical bridge between platform users, clients, Product, and Engi

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Full-time

Depends on Experience

Commissioning Project Engineer

New York, New York

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Today

Job Summary Responsible for the pre-commissioning / commissioning / and start-up of building systemsParticipate in screenings, studies, and operation write-ups, in addition to operation assistance, trouble shooting and client operation trainingEffectively collaborates with project engineering design colleagues / ensure drawings are created in accordance with all commissioning requirementsResponsible for regularly monitoring and reporting commissioning progressReview criteria, specifications, dra

Full-time

USD 90,000.00 - 150,000.00 per year

Forward Deployed Engineer

New York, New York

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Today

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This role architects advanced, AI-powered technical product solutions and leads deep tech

Full-time

USD 126,050.05 - 189,075.08 per year

Customer Success Manager

New York, New York

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21d ago

About the Company Our client is a rapidly growing technology and data intelligence platform that helps leading financial institutions, investment firms, and enterprise organizations make more informed business and investment decisions through proprietary data and analytics. The company operates at the intersection of technology, research, and financial services, delivering valuable insights to some of the most sophisticated organizations in the market. With strong market momentum and a collabora

Full-time

Applications Development Technology Sr. Lead Analyst, Senior Vice President

Jersey City, New Jersey

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Today

Overview of Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is sys

Full-time

Compensation information provided in the description

Pre-sales Engineer (OMS / Retail Technology) REMOTE

Remote or New York, New York

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Today

REMOTE positionClear path to lead and leadership opportunities. About Our Client Our client is an innovative retail technology company specializing in cloud-based order management and omnichannel fulfillment solutions. Their platform helps enterprise retailers improve inventory visibility, streamline fulfillment operations, and deliver a seamless customer experience across digital and physical channels. As the organization continues to expand in North America, they are investing in key talent

Full-time

Pre-sales Engineer (OMS / Retail Technology) REMOTE

Remote or New York, New York

•

Today

Full-time

Pre-sales Engineer (OMS / Retail Technology) REMOTE

Remote or New York, New York

•

Today

REMOTE positionClear path to lead and leadership opportunities About Our Client Our client is an innovative retail technology company specializing in cloud-based order management and omnichannel fulfillment solutions. Their platform helps enterprise retailers improve inventory visibility, streamline fulfillment operations, and deliver a seamless customer experience across digital and physical channels. As the organization continues to expand in North America, they are investing in key talent t

Full-time

Full Stack AI Engineer

New York, New York

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Today

A rapidly growing health-tech company is hiring a Full Stack AI Engineer to join their team (full-time, fully remote). This organization is redefining how technology can improve human performance through advanced hardware, software, and AI-driven insights. The role will focus on building scalable systems using Python, TypeScript/JavaScript, SQL, and modern AI frameworks. This opportunity is ideal for engineers who want to work on meaningful, real-world problems with immediate impact. The positio

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Full-time

$150000 - $230000

Marketing Research & Insights Analyst

Hybrid in Parsippany-Troy Hills, New Jersey

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20d ago

Marketing Research & Insights Analyst Parsippany, NJ (Primarily Remote with occasional onsite meetings) $55.00-$57.00/hour W2 12+ Month Contract (Potential Right to Hire) W2 Only No C2C or 3rd Party Agencies Required Skills Marketing Research & Customer InsightsQualtrics Survey Programming (Survey Flow, Embedded Data, Matrix Questions, Display/Skip & Branch Logic)Qualitative & Quantitative ResearchSurvey Design & Questionnaire DevelopmentFocus Groups, Interview & Panel ModerationVoice of the Cu

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Contract

55 - 57

Associate, Risk Governance

New York, New York

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Today

Associate, Risk Governance with Goldman Sachs & Co. LLC in New York, New York. Mitigate risks associated with facilitating lending commitments and/or sensitive banking transactions to ensure excellent client experience. Review documentation and information in connection with the approval and execution of lending commitments. Requires: Bachelor's degree (U.S. or foreign equivalent) in Business, Economics, Finance, Industrial Engineering, or related field and two (2) years of experience in the job

Full-time

USD 120,000.00 - 142,000.00 per year

Senior Product Manager - Tech, Creator Products

Newark, New Jersey

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Today

At Audible, we believe stories have the power to transform lives. It?s why we work with some of the world?s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs the Senior Product Manager - Tech, Creator Products at Audible, you will be responsible for supporting one or more of Audible?s

Full-time

Lead Software Development Engineer, Consumer Domains

Newark, New Jersey

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Today

At Audible, we believe stories have the power to transform lives. It?s why we work with some of the world?s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Lead Software Development Engineer for Audible?s Consumer Domains group. We are the team that creates an

Full-time

Customer experience jobs in New York, NY, USA