Customer experience jobs in new york

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

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Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

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Yesterday

Full-time

Senior Engineer, Customer Store Experience

Remote

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Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 105,000.00 - 125,000.00 per year

Business Analyst Customer Portal Experience | 100% Remote - W2 only

Remote

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Yesterday

Business Analyst Customer Portal Experience | 100% Remote 12 month contract, will probably extend Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals. Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications - is a plus Exper

Easy Apply

Contract

Depends on Experience

Adobe Architect

Hybrid in New York, New York

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Today

Job Description 1. Business Experience Architecture Partner with business stakeholders to define customer experience strategies and transformation roadmapsDesign end-to-end experience architecture across marketing content data and journey orchestrationAlign Adobe solutions with business KPIs conversion engagement retention ROI2. Adobe Ecosystem Leadership Architect and integrate solutions acrossAdobe Experience Platform AEP Realtime customer data platformAdobe Experience Manager AEM Content and

Easy Apply

Contract, Third Party

Depends on Experience

Software Development Engineer, FinTech/Customer Service Tech

Newark, New Jersey

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Today

At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a Software Development Engineer, it's up to you to define, design and refine the tech that keeps us one step ahead of listene

Full-time

Engineering Manager - Data Ingestion, NG-SIEM (Hybrid)

New York, New York

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Today

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses

Full-time

USD 140,000.00 - 215,000.00 per year

Digital PM Lead Analyst

New York, New York

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3d ago

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Digital PM Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the b

Full-time

USD 157,040.00 - 235,560.00 per year

Senior Product Manager - Tech, Creator Products

Newark, New Jersey

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30+d ago

At Audible, we believe stories have the power to transform lives. It?s why we work with some of the world?s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs the Senior Product Manager - Tech, Creator Products at Audible, you will be responsible for supporting one or more of Audible?s

Full-time

Senior Product Manager - Tech, Creator Products

Newark, New Jersey

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Today

Full-time

Forward Deployed Engineer (Solutions Engineering)

New York, New York

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Today

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This role architects advanced, AI-powered technical product solutions and leads deep tech

Full-time

USD 126,050.05 - 189,075.08 per year

Director - AI Product Management

New York, New York

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4d ago

Job Description: The Director - AI Product Management owns an AI-first product domain end-to-end at Vertex, Inc., from product strategy and roadmap through customer experience and commercial readiness. This is a Director-level, hands-on leadership role with initial direct reports and a growing team. The role requires someone who operates both strategically and tactically: engaging directly with customers, unifying AI capabilities, agents, workflows, and platform integrations under a coherent pr

Full-time

USD 157,900.00 - 205,400.00 per year

Technology Operations Specialist

Brooklyn, New York

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Yesterday

RESPONSIBILITIES: Kforce has a client that is seeking a Technology Operations Specialist in Brooklyn, NY. Summary: We're seeking a hands-on Technology Operations Specialist to support and optimize the technology powering customer service operations. This is a great opportunity for someone who enjoys troubleshooting complex issues, improving workflows, and acting as the bridge between technical teams, business partners, and external vendors. You'll work across customer experience platforms and i

Contract

$35 - $41 hourly

Solutions Consultant

New York, New York

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27d ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focu

Full-time

USD 155,488.00 - 194,360.00 per year

Senior Software Engineer I, Core Objects

New York, New York

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Today

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to con

Full-time

USD 128,842.00 - 232,200.00 per year

Onboarding Specialist II

New York, New York

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24d ago

Job Description ABOUT SINCH Sinch's vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can conn

Full-time

USD 82,000.00 - 102,500.00 per year

Senior Director, Product Management (Post-Purchase Experiences and Platforms)

New York, New York

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14d ago

At Affirm, we exist for the moments that matter-giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Product team The Product team listens to our customers' needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity,

Full-time

USD 340,000.00 - 375,000.00 per year

Senior Software Engineer

New York, New York

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Today

At Apple, we focus deeply on our customers' experience. Apple Ads brings this same approach to advertising, helping people find exactly what they're looking for and helping advertisers grow their businesses. Our technology powers ads and sponsorships across Apple Services, including the App Store, Apple News, and MLS Season Pass. Everything we do is designed for trust, connection, and impact: We respect user privacy, integrate advertising thoughtfully into the experience, and deliver value for a

Full-time

Manager, Data, Reporting & Platform Enablement

Jersey City, New Jersey

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Today

Job Description About Citco The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organiza

Full-time

USD 110,000.00 - 175,000.00 per year

Jr. Designer L1-2, Regional Electrical Engineering

New York, New York

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Today

Job Description The Junior Designer is a valuable entry level engineering team member. In this position you will analyze systems, provide design support on projects to improve Con Edisons electric distribution systems, develop solutions to satisfy our customers electric service needs, produce high quality construction layouts, and update system configuration drawings. To be successful in the position, you must be able to work with diverse teams, learn about Con Edisons distribution system, beco

Full-time

USD 35.51 - 57.12 per hour

Customer experience jobs in New York, NY, USA