customer Jobs in jersey city, nj

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Director - customer success

Photon

•

New York, New York, USA

Full-time

Position: Director - customer successLocation: New York, NY - Onsite Type: Full time Responsibilities: Client relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close Client delivery assurance: collaboration with all delivery stakeholders involved to ensure fulfilment of all commitments to the client. Account planning and governance: create the account plan including relationships requi
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Posted moments ago

Customer support specialist

EmployVision

•

New York, New York, USA

Contract

Location: NY, NY (SoHo) Join our New York-based nonprofit! We deliver medically tailored meals free of charge to individuals with severe illnesses, improving their health with compassion. We're looking for an empathetic and highly motivated Client Success Specialist to join our Program Services Team. You'll be crucial in connecting New Yorkers to our life-changing program, providing high-quality customer support, and navigating client challenges in a fast-paced environment. Provide exceptional c
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Posted 7 days ago | Updated 7 days ago

CJA Specialist(Customer Journal Analytics)

Factspan Inc

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New York, New York, USA

Contract, Third Party

Job Title: CJA Specialist(Customer Journey Analytics) Location: New York(Onsite Hybrid 2 days a week) Type: Both Contract(C2C) and Fulltime About the Role: We are looking for a skilled Customer Journey Analytics (CJA) Specialist to join our team. This role will focus on implementing solutions for clients in the digital and marketing space using Adobe technologies to drive business transformation. Responsibilities: Communicate with clients for requirement gathering and deliver solutions aligned w
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Posted 9 days ago

Sr. Customer Innovation Specialist required for a Long Term Onsite position in Brooklyn, NY

Svam International, Inc.

•

Brooklyn, New York, USA

Contract, Third Party

We are trying to source Sr. Customer and Innovation Specialist for our direct client at Brooklyn, NY. We need Senior innovation Specialist who will drive innovation and enhance client experience by implementing cutting-edge solutions and fostering a client-centric approach. This role involves identifying and integrating new technologies and methodologies, developing strong relationships with clients, and regularly reviewing and assessing processes, tools, and services It will be a Long Term onsi
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Posted 10 days ago

Business Architect (MarTech) - Digital Customer Experience, Financial Services

Capgemini America, Inc.

•

New York, New York, USA

Full-time

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world s mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe sam
Posted 21 days ago | Updated 3 hours ago

Customer Data Analyst

FanDuel

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New York, New York, USA

Full-time

ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable
Posted 26 days ago | Updated 7 hours ago

Lead Data Scientist - Digital + Customer

Macy's

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New York, New York, USA

Full-time

Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this
Posted 28 days ago | Updated 7 hours ago

Senior Data Scientist - Digital + Customer

Macy's

•

New York, New York, USA

Full-time

Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this
Posted 28 days ago | Updated 7 hours ago

Software Product Manager/Customer Support (Java/Jira)

Enterprise Engineering

•

New York, New York, USA

Full-time

Software Product Manager/Customer Support EngineerNew York, New York (Hybrid - 4 days a week onsite) Full Time Opportunity - No third party or vendor resumes pleaseA Fintech company in NYC is seeking a seasoned, passionate, and adaptable Product Manager with a passion for building the future of Open Finance, who can help us expand the capabilities of our financial data platform and drive new business and market share.In this role, you will define strategy and priorities, and deliver the roadmap,
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Posted 28 days ago | Updated 28 days ago

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc
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Posted 7 days ago | Updated 2 days ago

Director, Media Analytics & Customer Success

Robert Half

•

Pearl River, New York, USA

Full-time

Description We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels. Responsibilities: Develop and oversee the implementation of measurement frame
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Posted 7 days ago | Updated 4 hours ago

Director of AI/ML Customer Engineering

Adobe Systems

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New York, New York, USA

Full-time

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences wher
Posted 60+ days ago | Updated 7 hours ago

Technical Manager, Customer Support (32657)

Myticas LLC

•

Ottawa, Ontario, Canada

Full-time

Our client is seeking a highly motivated and experienced Technical Support Manager to lead a team of talented Technical Support Engineers responsible for providing world-class customer support. This individual will be accountable for managing daily support operations, coaching and mentoring team members, driving operational excellence, and building a customer-first culture that ensures exceptional satisfaction, retention, and long-term success. The ideal candidate will bring a deep understanding
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Posted 4 hours ago

Customer Service Representative - 100% Remote - Only W2 - Offer postion

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 18 hours ago

Customer Sucess Manager

MW Partners LLC

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Remote

Contract

Responsibilities and duties: Accountable for leading Value Realization project work with Customers, inclusive of all aspects of project work (planning, delivery and follow-up , focused on documenting value attainment/measurable impact).Act as the central point of contact throughout each individual project, defining measurable short-term engagement plans with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levelDeliver exceptional customer experienc
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Posted 2 days ago

Senior, Software Engineer - Full Stack Customer Care Technology

Walmart Inc.

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Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do This role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Senior Software Engineer - Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world'
Posted 1 day ago | Updated 7 hours ago

Customer Service Analysts/Contact Center Support - Offer postion - Only W2 - 100% Remote

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 18 hours ago | Updated 18 hours ago

.Net Web & Application Developer-Full Time-Remote opportunity-Direct Customer

Accion Labs

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Remote

Full-time

Greetings from Accion Labs, Our direct Client is looking for .Net Web & Application Developer-Full Time-Remote opportunity. Initial 2 weeks need to come to client location at West lake, Ohio-All expenses paid We re seeking a proactive, skilled Web Developer to join our dynamic and entrepreneurial team. This individual will play a key role in developing websites and web applications using a strong foundation in programming languages. Responsibilities include collaborating with clients to understa
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Posted 2 days ago

Fully Remote-Urgent role as "Customer Service Analyst/ Contact Center Support-CH

Empower Professionals

•

Remote

Contract

Pay rate: $13.50 on W2 Max Role: Customer Service Analysts/ Contact Center Support Duration: 12+ Months Location: Remote (The candidates should be located in any of these states: Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin) Note: Remote worker verification process to be put
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Posted 3 days ago | Updated moments ago

Customer Project Manager

GDH

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Remote

Contract, Third Party

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 8 days ago | Updated 3 days ago