cyara ivr testing consultant Jobs

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OSS/BSS-IVR ConsultantJob Title - OSS/BSS-IVR Consultant

Nityo Infotech CorporationCompany Name - Nityo Infotech Corporation

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Bernards, New Jersey, USA

Full-time

seeking an OSS/BSS-IVR Consultant with good experience in OSS/BSS with a proven capability to lead Development and Testing including all phases of Software life cycle, including requirements gathering, risk analysis, project planning, scheduling, development, testing, defect tracking. Candidate must be located within commuting distance of Basking Ridge, NJ or be willing to relocate to the area. This position may require travel to project locations. Required Qualification: Bachelor s degree or fo

SAP Performance Testing ConsultantJob Title - SAP Performance Testing Consultant

Diverse Lynx LlcCompany Name - Diverse Lynx Llc

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Austin, Texas, USA

Contract

Job Role : SAP Performance Testing Consultant Job Location : Sunnyvale, CA/Austin, TX - USA (Hybrid 3days onsite 2days remote) Job Type: Contract Job Description: Skills Required: SAP Performance Engineering skills: SAP Workload Analysis & Profiling ABAP & HANA Query Optimization Techniques SAP Performance Monitoring TCodes System Bottleneck Identification & TroubleshootingExperience of Indexing & Partitioning Strategies Experience in HANA Memory Management & Query Execution Plan Analysis End-to

Workforce Engagement Tester(Contact Center)Job Title - Workforce Engagement Tester(Contact Center)

United TechnologyCompany Name - United Technology

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ON, CA

Third Party

Job Title: QA Tester Location: Hybrid (Remote + Toronto) Job Type: Contract Job Summary We are seeking a highly skilled QA Tester with expertise in Workforce Engagement Management (WEM) product testing, contact center workforce management, and IVR automation. The ideal candidate will have hands-on experience with NICE IEX, Cisco applications, and automation testing tools such as Cyara and Hammer. This role requires a deep understanding of forecasting, scheduling, agent desktop functionalities,

Genesys Cloud Engineer - 241598Job Title - Genesys Cloud Engineer - 241598

Medix IT Staffing SolutionsCompany Name - Medix IT Staffing Solutions

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Remote

Full-time

Job Title: Sr. Genesys Cloud Engineer - 241598 Work Location: Fully Remote in the US - EST Hours Position Type: Direct Hire Compensation: $120,000 - $130,000 / year + benefits ABOUT OUR CLIENT / ABOUT THIS ROLE Our client is a Healthcare System with 11 operational hospitals and more than 250 provider locations throughout the Southeastern United States. They are replacing their Enterprise Telephony Platform with Genesys Cloud CX. This role will be partnering with both internal teams, and with t

Business Analyst - ACD/IVR, Nice CXOneJob Title - Business Analyst - ACD/IVR, Nice CXOne

People Force Consulting IncCompany Name - People Force Consulting Inc

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Remote

Contract

As a Technical Business Analyst, We are seeking a detail-oriented and analytical Technical Business Analyst to support our contact center ACD/IVR builds under the Nice CXOne platform. This role involves gathering and analyzing business requirements, designing solutions, and ensuring successful implementation to enhance our customer service capabilities. Responsibilities: - Gather and document business requirements for ACD/IVR builds.Collaborate with stakeholders to understand their needs and tr

IVR Business Systems AnalystJob Title - IVR Business Systems Analyst

MDMS RecruitingCompany Name - MDMS Recruiting

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Newark, New Jersey, USA

Contract

W-2 ONLYMUST BE LOCAL TO NEWARK, NJ**NO C2C Our direct client is seeking an IVR Business Systems Analyst for a 9-12 month contract Hybrid in Newark, NJ (must be within driving distance to office) Client is seeking a consultant with a proven track record in leading strategic insurance programs and AI-driven transformations. This role requires a deep understanding of product delivery processes, actionable business intelligence, data modeling, and governance, especially within the insurance industr

CCaaS ArchitectJob Title - CCaaS Architect

Capgemini America, Inc.Company Name - Capgemini America, Inc.

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Toronto, Ontario, Canada

Full-time

Title: CCaaS Architect Job Description: Design and Build Conversational IVR, Autpilot Virtual Agents and Omni-channel contact center solutions using NICE CXOne platform. Implement Routing strategy, ACD, Data/API Integrations, Quality Management and Voice of Customer components on the NICE CXOne platform Implement CXOne Expert Knowledge Base solutions Implement NICE IEX Workforce Management solutions Lead technical resources for NICE CXone implementations. Create technical documentation for detai

CCaaS ArchitectJob Title - CCaaS Architect

Capgemini America, Inc.Company Name - Capgemini America, Inc.

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Mississauga, Ontario, Canada

Full-time

Conversation Designer (UX Content ) - (Portfolio Required)- (Hybrid Role) - LOCALS to VA, MD, DC Area ONLYJob Title - Conversation Designer (UX Content ) - (Portfolio Required)- (Hybrid Role) - LOCALS to VA, MD, DC Area ONLY

Zillion TechnologiesCompany Name - Zillion Technologies

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Vienna, Virginia, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070 UX Content Conversation Designer Duration: Long Term Ongoing Project with NO end Date Direct banking Client Rate : $$ Best Rates Available $$ Hybrid - 2 Days a week in Vienna, VA // 3 days fully remote Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070 Job Description: A UX Content Conversation Designer creates engaging, user-ce

Telecom EngineerJob Title - Telecom Engineer

Techaffinity ConsultingCompany Name - Techaffinity Consulting

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New York, New York, USA

Contract

Title: Telecom Engineer Term: 5/21/2025 5/20/2026 Location: New York, NY Normal Business Days/Hours: Monday Friday (9:00am - 5:00pm includes one-hour unpaid lunch) - 35 hours work week. Scope of Work: The Telecom Management unit is responsible for telecom infrastructure and services to 7000 ACS users across all 37 locations. These services include the management and support of Telephone lines, Phone instruments, Data circuits, Interactive Voice Response Systems, Video Teleconferencing, and Voic

SAP Project Systems (PS) ConsultantJob Title - SAP Project Systems (PS) Consultant

Next Level Business Services, Inc.Company Name - Next Level Business Services, Inc.

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Remote

Third Party, Contract

SAP Project Systems Consultant 6+ months Remote Work This is an Analyst role focused on S/4 HANA Finance , with experience in SAP Project Systems. The role will be in the implementation of these areas in on-going solutions and migration to S/4 HANA Finance. The successful candidate will perform work that is highly complex, varied in nature, and span multiple functional areas. This individual will seek to ensure the optimum utilization of existing system platforms and their integration while cons

Hybrid, Senior Microsoft CE CRM developerJob Title - Hybrid, Senior Microsoft CE CRM developer

Taras Technology LLCCompany Name - Taras Technology LLC

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Harrisburg, Pennsylvania, USA

Full-time

This position 1 Week Onsite at (Harrisburg, PA )and 3 Weeks Remote in a Month. Experience/Certifications 1. 5+ years experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape. 2. Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration, and user management. 3. Strong knowledge of Contact Center applications (e.g., Telephony & IVR based solutions), self-service web portals,

Direct Client: Software Tester @ Dauphin County, PA - Hybrid - Only LocalsJob Title - Direct Client: Software Tester @ Dauphin County, PA - Hybrid - Only Locals

KSN Technologies, Inc.Company Name - KSN Technologies, Inc.

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Dauphin, Pennsylvania, USA

Contract

Software Tester Dauphin County, PA - Hybrid - Only Locals 3 months contract This is a Hybrid Position - NO REMOTE Position available. We are looking for the candidates who can work on our W2. Candidates with previous state/govt client experience is preferred. Training period is on-site then they'll be expected to work on-site 3 days per week. Only local candidates will be considered. Interviews will be virtual. This position will have an in-house training period prior to a hybrid working sched

Application Tester, Regression Testing in Agile Testing Environment.Job Title - Application Tester, Regression Testing in Agile Testing Environment.

Open IT Labs LLCCompany Name - Open IT Labs LLC

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Harrisburg, Pennsylvania, USA

Contract, Third Party

HYBRID - CANDIDATES LIVING IN MAX. 1-2 HOUR S DRIVING DISTANCE FROM HARRIBURG, PA & WORK ONSITE 3 DAYS PER WEEK JD: Title: Application Tester, Regression Testing in Agile Testing Environment. Job# 762762 Client: State of PA, in PA Game Commission, Harrisburg, PA Rate: $38/hour in C2C or $34/hour on W2 P- Software Tester 1Full-time, hybrid position. Training period is on-site then they'll be expected to work on-site 3 days per week. Only local candidates will be considered.Interviews will be virt

Healthcare Product Consulting - NetworX ConsultantJob Title - Healthcare Product Consulting - NetworX Consultant

New York Technology PartnersCompany Name - New York Technology Partners

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Remote

Contract, Third Party

Job Title: Healthcare Product Consulting - NetworX Consultant Remote CST Experience: 12+ Years Job Summary: The NetworX Product Consultant is responsible for providing customers with application domain expertise related to TriZetto NetworX functionality. This role involves conducting requirements discovery sessions, leading design sessions, and configuring applications within NetworX to meet defined requirements. The position requires excellent general consulting and NetworX application skills

Conversation Designer (MSO)Job Title - Conversation Designer (MSO)

INSPYR SolutionsCompany Name - INSPYR Solutions

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Merrifield, Virginia, USA

Contract

Title: Conversation Designer - Chatbot Location: Hybrid - Merrifield VA 22119 Duration: 6+ month contract Compensation: $68-$78 HR Work Requirements: , Holders or Authorized to Work in the U.S. * Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR. * Write conversational content that aligns with our brand voice and user needs. * Work closely with product managers, engineers, and researchers to define and implement conversation strategies. * Use data, u

SAP FICO functional Consultant at Austin, TX || Onsite || Full TimeJob Title - SAP FICO functional Consultant at Austin, TX || Onsite || Full Time

VeridianTechCompany Name - VeridianTech

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Austin, Texas, USA

Full-time

Title: SAP FICO functional Consultant Location: Austin, TX(Onsite) Position: Fulltime Job Description Required Skills: SAP FICO functional experience specializing in design and configuration of SAP Finance modules. Experience in 2-3 full implementation of SAP FI modules. Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, test

Workday ConsultantJob Title - Workday Consultant

HighspringCompany Name - Highspring

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Charlotte, North Carolina, USA

Contract

Job Summary: As a Workday Consultant, you will be responsible for the implementation, configuration, and optimization of Workday Human Capital Management (HCM) solutions. You will work closely with clients to understand their business needs, translate requirements into scalable Workday configurations, and deliver solutions that streamline HR and operational processes. This role involves hands-on implementation, client collaboration, ongoing support, and potential leadership responsibilities at t

SAP PE Functional Consultant at Austin, TX || Onsite || Full TimeJob Title - SAP PE Functional Consultant at Austin, TX || Onsite || Full Time

VeridianTechCompany Name - VeridianTech

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Austin, Texas, USA

Full-time

Job Title: SAP PE Functional Consultant Location- Austin, TX Onsite from day 1st Full time Performance Engineer Performance & SAP Performance Engineering We are looking for passionate Performance Engineers with strong technical and communication skills to drive performance optimization across various business segments. This role offers an exciting opportunity to work on SAP performance engineering, performance testing, and system scalability for cutting-edge applications, including SAP BTP.

Information Technology - Cyber ConsultantJob Title - Information Technology - Cyber Consultant

Mastech DigitalCompany Name - Mastech Digital

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Remote or Orlando, Florida, USA

Contract

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an Information Technology - Cyber Consultant for our client in the Professional Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 12+ Months Contract with Hight possible extensi