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Job Title;- L2 Support Operations Specialist Job Location:- Mount View CA (Hybrid) Long Term Contract Role Overview The L2 Support Operations Specialist is responsible for managing the support ticket queue by reviewing an inquiry and dispatching it to the right person to handle. This person handles inquiries/incidents fA and CABES services except technical support cases that should be handled by the Engineering team. This role serves as the central coordination point between L1, L2 (IBM), L3
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Third Party, Contract
$market rate