Our client is looking for a Desktop Technician to work onsite in Clinton, MD. The primary purpose of this role will be to provide localized implementation, high quality and effective end user Level 2 support for hardware and software on client workstations and office network printers. This individual will be responsible for providing remote and walk - up support to C-Suite & High - Level Executives. This will include troubleshooting hardware, meeting setups - VTC, and Mobile Device Management. M
Job Title: Desktop Support/ISM TechnicianWork Location : Baltimore MD (onsite)Contract duration: 12+ months Contract OverviewInfrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. ISM is the primary point of contact for corporate services (e.g., building and move management, and facilities management) move pro
Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
