help desk analyst 3 Jobs

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IT Help Desk Analyst (Tier 1 Support)

Sunrise Systems, Inc.

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Sacramento, California, USA

Contract

Job Title: IT Help Desk Analyst (Tier 1 Support) Job ID: 25-09317 Location: Sacramento, CA Duration: 12 months on W2 contract Typing Speed: Minimum 35 WPM (Attach test results) Key Requirements: 1+ year IT Help Desk or Customer Service experienceStrong troubleshooting skills (Windows, MS Office, iOS, basic networking)Excellent communication and client service orientationExperience working in a call center/help desk environmentHigh School Diploma or equivalent (IT certifications preferred)Shifts
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Posted 12 days ago | Updated 2 days ago

Help Desk Analyst

Robert Half

•

Loves Park, Illinois, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Loves Park, Illinois. In this role, you will provide first-level technical support to ensure smooth operations and exceptional service for our users. This is a long-term contract position ideal for someone with a strong customer service mindset and technical troubleshooting skills. Responsibilities: Respond promptly to technical issues reported by users, delivering clear and effective solutions. Perform password re
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Posted 2 days ago | Updated 11 hours ago

Help Desk Analyst I

Robert Half

•

Auburn, Washington, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to join our team in Auburn, Washington. In this role, you will provide essential technical support and troubleshooting for a range of IT systems and applications. Your expertise will ensure smooth operations and user satisfaction by addressing technical concerns efficiently and effectively. Responsibilities: Diagnose and resolve technical issues related to Windows 10/11, printers, desktop hardware, and peripherals. Provide support a
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Posted 2 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Rochester, New York, USA

Full-time

Description Olivia Quinlan from Robert Half is hiring for a skilled Help Desk Analyst II to join our team in Brockport, New York. This role involves providing technical support to over 2,600 users across 200+ locations, ensuring smooth operation of IT systems and resolving technical issues efficiently. The ideal candidate will excel in delivering detailed and timely assistance to end users while maintaining the integrity of IT systems. Requirements At least 2 years of desktop support experience
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Posted 4 days ago | Updated 11 hours ago

Tier 1 Help Desk Analyst - Harrisburg, PA

Software Technology Inc

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Harrisburg, Pennsylvania, USA

Contract, Third Party

Hi , Title: Help Desk Analyst Location: Harrisburg, PA Duration: Long Term Interview: In-Person Onsite Job Description: 1+ years' previous IT Service Desk and/or Call Center experience required Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware and systems Above average communication skills and telephone manner. Basic User & Sec
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Posted 12 days ago | Updated 13 hours ago

Help Desk Analyst I

Robert Half

•

Vernal, Utah, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to join our team in Vernal, Utah. In this contract to permanent role, you will provide essential technical support and troubleshooting assistance to ensure smooth operations for end users. This position offers an opportunity to work with cutting-edge tools and systems, while delivering excellent customer service in a fast-paced environment. Responsibilities: Provide first-level technical support to resolve issues related to Microsoft
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Posted 3 days ago | Updated 11 hours ago

Help Desk Analyst III

Robert Half

•

Richmond, Virginia, USA

Contract

Description We are looking for an experienced Help Desk Analyst to join our team on a long-term contract basis in Richmond, Virginia. In this role, you will deliver high-quality IT support to executive-level staff and other users, ensuring a seamless experience and resolving complex technical issues. This is an on-site position requiring consistent presence, five days a week, within the healthcare industry. Responsibilities: Provide top-tier IT support to executive staff and end-users, ensurin
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Posted 1 day ago | Updated 11 hours ago

Help Desk Analyst I

Robert Half

•

Lexington, Kentucky, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to join our team in Lexington, Kentucky. In this Contract-to-permanent role, you will provide essential IT support services, assisting users with troubleshooting, hardware diagnostics, and software-related issues. This position offers an opportunity to grow professionally in a collaborative and fast-paced environment within the construction industry. Responsibilities: Provide first-line IT support by responding to service desk calls
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Posted 3 days ago | Updated 11 hours ago

Infrastructure helpdesk analyst

Javen Technologies, Inc

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Springfield, Missouri, USA

Contract

Seeking an IT infrastructure analyst for onsite long time contract opportunity in Springfield MO. Location:100% Onsite, Springfield MO Location address: 3211 E CHESTNUT EXPY, 01R0M100, Springfield MO Hours: 8-5 (Typical 40 hours) Interviews: 1 round, small panel. Teams or Phone Call. Drug screen required . As an Infrastructure Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will mak
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Posted 4 days ago | Updated 3 days ago

Help Desk Analyst 1(MUST be Bilingual, Spanish)

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

GA DDS Help Desk Analyst 1 (765352) Job Id: 765352 Title: Help Desk Analyst 1 Location: Hybrid - 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Client State of GA DDS Job description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This
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Posted 20 days ago | Updated 23 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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Columbus, Ohio, USA

Full-time

We're seeking a dedicated Help Desk Analyst to join our team based out of Columbus, Ohio. This individual will play a critical role in user access management, technical support, and IT asset handling. Key Responsibilities Manage access rights to applications and network services, including folders, printers, databases, cloud environments, and user drivesPerform password resets across multiple systems and platformsHandle account cleanup and user provisioning, including creation, disabling, deleti
Posted 8 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Lexington, Kentucky, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to deliver exceptional technical support to our clients within a dynamic and fast-paced environment. In this role, you will diagnose and resolve hardware and software issues, assist with application installations, and guide users through troubleshooting processes. This is a contract-to-permanent position located in Lexington, Kentucky. Responsibilities: Diagnose and resolve technical issues related to software, hardware, and network con
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Posted 3 days ago | Updated 11 hours ago

NCIS Help Desk Analyst Tier I | Active Top Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecti
Posted 1 day ago

Help Desk Analyst

Robert Half

•

Portage, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to provide exceptional IT support across our organization, including office and field operations. This role requires a proactive individual who can resolve technical issues, manage IT systems, and ensure smooth operations for end-users. The ideal candidate will possess strong problem-solving abilities and a commitment to staying updated on technology trends. Responsibilities: Manage and operate the IT Help Desk, ensuring timely resolu
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Posted 1 day ago | Updated 11 hours ago

Help Desk Analyst III

Robert Half

•

Portage, Michigan, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team in Portage, Michigan, on a Contract-to-Permanent basis. This role involves providing advanced technical support to end users, resolving complex hardware and software issues, and ensuring seamless network and server operations. The ideal candidate will have a strong background in IT systems, excellent customer service skills, and expertise in troubleshooting and project coordination. Responsibilities: Provide Level 3 te
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Posted 2 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

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Plaquemine, Louisiana, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Plaquemine, Louisiana. This role is perfect for individuals with a strong technical background who enjoy solving problems and providing exceptional support. The position involves managing and resolving technical issues while ensuring users receive timely assistance. Responsibilities: Respond promptly to user inquiries and troubleshoot technical issues related to Microsoft Windows and Active Directory. Manage servic
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Posted 18 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Yountville, California, USA

Contract

Description We are looking for an experienced Help Desk Analyst II to provide Tier 2 technical support at our site in Yountville, California. This contract position offers an exciting opportunity to work within a dynamic and guest-focused hospitality environment, addressing IT challenges and ensuring seamless technology operations. If you excel in troubleshooting, enjoy collaborating with teams, and thrive in a fast-paced setting, we encourage you to apply. Responsibilities: Deliver Tier 1 and
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Posted 1 day ago | Updated 11 hours ago

NCIS Help Desk Analyst Tier II | Active Top Secret clearance

General Dynamics Information Technology

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Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecti
Posted 12 days ago | Updated 8 hours ago

Tier 1 Help Desk Analyst

IBM

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State College, Pennsylvania, USA

Full-time

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and
Posted 14 hours ago | Updated 3 hours ago

Help Desk Analyst

Robert Half

•

Richmond, Virginia, USA

Contract

Description Primary Responsibilities Manage incoming support calls in accordance with established service levels and best practices.Utilize and contribute to the internal knowledge base (SharePoint) for consistent issue resolution.Regularly update training materials and documentation to reflect new knowledge and procedures.Review and implement new processes; ensure Service Desk staff are trained accordingly.Strive to meet key performance metrics:First Call Resolution: 80% or higherAverage Wait T
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Posted 1 day ago | Updated 11 hours ago