Help desk support jobs in washington

Help Desk Support/Help Desk Specialist I (Remote)

Remote or Tucson, Arizona

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Yesterday

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support / Help Desk Specialist I to join their team in Tucson, AZ. This is a remote position. Responsibilities: * Provides support to end users for computer, application, system, device, access and hardware issues * Identifies, researches and resolves technical problems of moderate complexity * Responds to telephone, email and on line requests for technical support * Documents, tracks, and monitors the problem using applicable systems

Contract

$17 - $25 hourly

Helpdesk Support Specialist

Washington, District of Columbia

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Today

About Company: About Tripoint Solutions We are technology innovators, partnered with state-of-the-art providers, such as AWS, ServiceNow, and UiPath, to drive digital transformation in the federal space. TPS teams are bringing automation and data science into areas of the government that are crying out for fresh tech-making positive impacts felt by tens of thousands of users, countless citizens, and all six branches of the military each day. Our Agile teams are responsible for envisioning, lau

Full-time

USD 50,000.00 - 70,000.00 per year

Help Desk Support

Washington, District of Columbia

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Today

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during designated hours of operation (7:00 AM-6:00 PM ET), ensuring compliance with defined SLA response and resolution timelines. Log, triage, categorize, prioritize, and resolve user-reported incidents using an industry-standard ticket management system; escalate u

Full-time

Helpdesk Support (Senior) - Tysons

Tysons, Virginia

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Today

As the Helpdesk Support (Senior) (NCR), you will act as a model of customer service excellence to all organizational staff members. You will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Further, you will participate in the planning and implementing key IT initiatives anticipated during thi

Full-time

Tier 1 Helpdesk Support

Annapolis, Maryland

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Today

Description: Columbia Technology Partners is seeking a System Administrator Level 1 to provide frontline technical support for end users in a fast-paced, mission-focused environment. This role serves as the first point of contact for IT support requests, assisting users with hardware, software, account access, and network connectivity issues while delivering exceptional customer service. The ideal candidate is a strong communicator with experience working in ticketing systems, troubleshooting co

Full-time

Help Desk/Desktop Support Analyst

Washington, District of Columbia

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Today

Overview Edgewater Federal Solutions is seeking an Intermediate Information Systems Specialist to serve as a Desktop Support Analyst supporting our federal client. This full-time, onsite position is based in Washington, D.C. and works a set first-shift schedule, Monday through Friday. The analyst will operate within a Tier 2/3 desktop support organization, interface with internal customers and technical support teams, and deliver high-level executive service. The role may require on-call rotati

Full-time

USD 42.50 - 45.50 per hour

L1 Tech Support - Helpdesk

Remote or Atlanta, Georgia

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Yesterday

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team in Atlanta, GA. We are seeking a Helpdesk Associate to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and require

Contract

$19 - $19 hourly

L1 Tech Support, Helpdesk

Remote or Atlanta, Georgia

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Yesterday

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team. We are seeking a this person to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and requires strong problem-solvi

Contract

$19 - $19 hourly

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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30+d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract

$20 - $28

Help Desk Specialist

Hybrid in Vienna, Virginia

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26d ago

Job Title:Help Desk Analyst Location: Vienna, VA Type: Contract, long term expected Compensation: $20-25/HR Work Model: Hybrid onsite and remote Hours:M-F 8am-4:30pm No Clearance but full background check to include credit check is required Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues, outbound interactions, and emails Leverage resources to resolve technical issues timely Use PC applications (e.g., word processing,

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Contract

Depends on Experience

2nd Shift Technical Helpdesk & Network Remote Support Agent II

Remote

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Today

Job Title: Technical Helpdesk & Network Remote Support Agent II Location: Remote in US Job Type: Hourly Consultant Hours: 2nd Shift Pay: $22.01/hr Friday through Monday, 2:00 p.m. to 12:30 a.m. Eastern (10 hour shift with 30 minute unpaid lunch.) Essential Functions: Provide advanced remote technical support by diagnosing and resolving complex hardware, software, network, and connectivity issues.Troubleshoot and support Windows operating systems, Microsoft 365 applications, remote access tools,

Full-time

USD 22.01 per hour

Service Desk Manager

Alexandria, Virginia

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Today

ROLE: SERVICE DESK MANAGER REQUIRED: U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility) Minimum five (5) years of successful Tier 1 support services leadership experience or equivalent4-year degree in STEM, or substantial equivalent recent specialized experience in lieuCurrent ITIL certificationAbility to work onsite from local contractor facility in Virginia PREFERRED: Help Desk Institute (HDI) Support Center Manager or related HDI certif

Full-time

Support Services Supervisor

McLean, Virginia

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2d ago

CherryRoad is seeking to hire a Support Services Supervisor to oversee our internal and external customer service teams supporting both internal and external customers. This position will be responsible for day-to-day team operations, service quality, ticket management, training, and performance. The ideal candidate is a hands-on leader who can manage competing priorities, coach employees, and make sure customers receive timely, professional, and effective support. Responsibilities Include: Sup

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Full-time

Depends on Experience

Defense Travel System Help Desk Technician II

Washington, District of Columbia

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Today

Job Title: Defense Travel System Help Desk Support Specialist Job Overview Essnova represents a broad array of specialized talents, technologies, and proven program success across forty-three federal agencies and technology and professional services departments. Essnova is the 11th fastest growing federal contractor in the United States. We are driven by mission priorities, innovative solutions, uncompromised excellence in customer support, and best practice models. Working with Essnova requir

Full-time

IT Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Hybrid in Vienna, Virginia

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4d ago

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $33/hr w2 Hybrid Role - 3 Days a week onsite in Pensacola, FL // 2 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise.

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Contract

Help Desk Specialist II

Washington, District of Columbia

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Today

Job Overview Job Title: Help Desk Specialist II Job Location: Naval Research Lab, Washington, DC Job Responsibilities Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist II to play a pivotal role in supporting the prestigious Naval Research Lab (NRL). As a key member of our team, you'll be entrusted with ensuring the seamless installation, operation, and maintenance of critical data and applications hosted by NRL, all while bolstering cybersecurity d

Full-time

SME Help Desk Technician

Bethesda, Maryland

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Today

We are Vista Global Solutions, LLC (VGS) a healthcare consulting firm specializing in IT solutions for several military installations and federal agencies across the nation. VGS is seeking a Helpdesk Technician to join our team in Bethesda, MD. The SME Helpdesk Technician serves as the senior technical authority for YubiKey enrollment and deployment support activities. This individual develops training materials, supports the Agency Help Desk, and provides advanced Tier 2 troubleshooting expert

Full-time

Helpdesk Specialist

Fort Belvoir, Virginia

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Today

SMS is hiring a Helpdesk Specialist (Intermediate) to support Defense Threat Reduction Agency (DTRA) on the Integrated Information Technology Support Services (I3TS) contract. The role operates within the Service Desk function, which serves as the single, initial contact point for customers and mission partners to resolve incidents and problems for DTRA infrastructure, networks, applications, and systems. Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise

Full-time

Help Desk Specialist

Arlington, Virginia

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Today

Koniag Data Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist with an active Secret clearance to support KDS and our government customer in Arlington, VA. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Essential Functions, Responsibilities & Duties may include, but are not limited to:

Full-time

USD 24.00 - 32.00 per hour

Help Desk Technician

Washington, District of Columbia

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Today

Overview We are seeking a dedicated Help Desk Support Technician to join our team. The ideal candidate will have knowledge in supporting various operating systems for computers and software, possess strong written and verbal communication skills, and be able to work a full-time schedule on-site in Washington, DC. Work Location: Washington, DC Work Arrangement: Onsite Clearance: Must have an active Secret clearance Responsibilities Essential Duties & Responsibilities: Responsibilities inclu

Full-time

USD 37.76 per hour

Help desk support jobs in Washington, DC, USA