Help desk jobs in cambridge, ma

Remote

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9d ago

Role: HelpDesk Support SpecialistCompany: Arch SystemsClient: U.S. Federal GovernmentLocation: RemoteEmployment Type: Full-timeExperience Required: Minimum 5 YearsJob SummaryArch Systems is seeking an experienced Help Desk Support Specialist to provide technical assistance, user administration, and troubleshooting support for yK1 and Mission Control applications in a U.S. Federal Government environment.Key ResponsibilitiesProvide 8 hours of daily help desk and end-user technical support.Manage,

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Full-time

63,000 - 70,000

Help Desk/Desktop Support Analyst

Boston, Massachusetts

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Today

Description We are looking for a contract Help Desk/Desktop Support Analyst to provide hands-on technical support for an office from early June through the end of the summer, with potential to continue into the fall or winter. This position is ideal for an experienced support specialist who is comfortable in a primarily Windows-based environment and can deliver responsive service to employees in person. The role blends deskside troubleshooting, user account support, application assistance, and m

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Contract

USD 28.50 - 33.00 per hour

Help Desk/Desktop Support Analyst

Boston, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user product

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Contract

USD 35.00 - 45.00 per hour

IT Helpdesk Analyst II

Wakefield, Massachusetts

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Today

Position Summary The Helpdesk Analyst serves as the organization's front-line technical support resource, assisting end users with a wide range of hardware, software, and account-related issues. This role requires strong troubleshooting ability, exceptional customer service, and the capacity to triage and resolve incidents in a fast-paced environment. Analysts may resolve issues directly or escalate complex problems to senior IT personnel when needed. Responsibilities Duties include, but not

Full-time

USD 60,000.00 - 65,000.00 per year

IT Helpdesk Analyst I

Wakefield, Massachusetts

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Tier I Help Desk

Bedford, Massachusetts

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Today

Description We are looking for a Tier I Help Desk specialist to deliver frontline technical support for employees in both office and manufacturing settings. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving everyday technology issues, assisting users with a wide range of devices and applications, and keeping support operations organized. The person in this role will handle incoming service requests, prepare equipment for new employees, and cont

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Full-time

USD 28.00 - 31.00 per hour

IT Help Desk Supervisor (Hybrid)

Massachusetts

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Today

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It's our promise to you. Who we are At Intact Insurance Specialty Solutions, we are exper

Full-time

USD 88,000.00 - 125,000.00 per year

IT Help Desk support at Boston-133 Brookline Ave -02215

Boston, Massachusetts

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Today

Required Skills and Experience Associate's degree OR High School Diploma/GED with a minimum of 2 years of full-time work experience in Information Technology or a related field. 2+ years of experience providing IT desktop support in a business or enterprise environment. 2+ years of experience installing software applications and performing hardware upgrades on desktop computers and related server infrastructure. 2+ years of experience supporting Active Directory Users and Computers. Demonstrated

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Full-time, Contract

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract, Third Party

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

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Third Party, Contract

$20 - $25

IT Help Desk

Remote

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Today

Description AmeriSave is currently hiring a Help Desk professional to join our IT team. The ideal candidate is someone who is driven and passionate about playing a key role in our company's growth. Candidates must be detail oriented with strong written and verbal communication skills. Responsibilities: Provide tier 1 level technical and procedural assistance via phone, email and chatDiagnose and resolve technical hardware and software issuesResearch issues using available information resource

Full-time

USD 24.00 - 26.00 per hour

Prism Trainer/Help Desk Specialist

Remote or District of Columbia

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

USD 100,000.00 - 120,000.00 per year

Help Desk Support Specialist | Network Solutions

Remote or Maryland Heights, Missouri

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Today

Job Description #LI-DNI Responsibilities We are seeking a skilled and customer-focused Help Desk Specialist to provide remote technical support to Edward Jones branches, departments, and remote users. In this role, you will diagnose, troubleshoot, and resolve technical issues, ensuring an exceptional support experience. This is a remote position requiring a professional workspace and high-speed internet access. Essential Functions and Primary Duties Diagnose and resolve technical issues, inc

Full-time

Software Licensing Help Desk Specialist

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 22.22 per hour

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a

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Contract

USD 18.00 - 19.00 per hour

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

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Today

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Contract

USD 18.00 - 19.00 per hour

Technical Helpdesk & Network Remote Support Agent II

Remote

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Today

Location: Remote - Anywhere in the USA Remote Work Requirements: This is a fully remote position open to candidates anywhere in the USA. Candidates must have reliable high-speed internet and a quiet, professional workspace free from distractions. The position will be assigned to either 2nd or 3rd shift. Job Type: Hourly Consultant Hours: 2nd Shift: Tuesday-Saturday, 5:30 p.m.-2:00 a.m. ET, with a 30-minute unpaid lunch 3rd Shift: Tuesday-Saturday or Sunday-Thursday, 12:00 a.m.-8:30 a.m. ET, w

Full-time

USD 22.14 per hour

Help Desk Support

Remote or Reston, Virginia

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Today

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work At ICF our Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal clients. We bring expertise in cloud, cybersecurity, enterprise architecture, data modernization, and digital transformation to support m

Full-time

USD 81,499.00 - 138,549.00 per year

2nd Shift Help Desk Support

Remote or Downers Grove, Illinois

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Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 70,000.00 - 116,000.00 per year

Help desk jobs in Cambridge, MA, USA