helpdesk analyst Jobs

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Help Desk Analyst

Robert Half

Woodridge, Illinois, USA

Full-time

Description We are looking to recruit a detail-oriented Help Desk Analyst in the Wholesale Distribution - Dur Goods industry, based in WOODRIDGE, Illinois, United States. This role offers an exciting opportunity to provide technical support, troubleshoot problems, and assist with various tasks associated with the MIS department. Responsibilities: Provide troubleshooting assistance to employees to resolve technical issues Carry out day-to-day tasks associated with the MIS department Learn and ada

Help Desk Analyst

Robert Half

Princeton, New Jersey, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in the non-profit sector, located in Princeton, New Jersey. This role will involve providing IT support across the organization, diagnosing and troubleshooting hardware and software issues, and ensuring the smooth operation of our technical systems. Responsibilities: Provide prompt and courteous support across the organization via in-person, phone, or email Diagnose and troubleshoot hardware and software issues, mainly i

Helpdesk Analyst

Judge Group, Inc.

Dallas, Texas, USA

Full-time

Location: Dallas, TX Salary: $25.00 USD Hourly - $30.00 USD Hourly Description: IT Help Desk Technician Job Summary: As an IT Help Desk Technician, you will play a crucial role in supporting end users by monitoring and managing escalated routine administration tasks. Your responsibilities will include resolving complex issues, maintaining standard operating procedures (SOPs), and ensuring the smooth operation of network hardware, software, and application servers. You'll collaborate with ot

Help Desk Analyst II

Robert Half

Portsmouth, New Hampshire, USA

Full-time

Description We are looking for a skilled individual to fill the role of a Help Desk Analyst II in Portsmouth, New Hampshire. This role provides an opportunity for individuals with experience in IT support, particularly in the healthcare industry, to contribute to our team. The successful candidate will be responsible for providing advanced technical support, handling escalated helpdesk incidents, and participating in IT projects. This role offers a contract to hire employment opportunity. Respo

Helpdesk Analyst

TEKsystems c/o Allegis Group

Grand Rapids, Michigan, USA

Full-time

Description: Consultant will need 2-5 years of Service Desk experience handling level 1 & level 2 tickets. Microsoft environment/O365 application troubleshooting, Azure virtual desktops, Active Directory/ creating permissions, account creation, password resets, over the phone support. Responsible for responding to ticket queue but will also have scheduled appointments at times. Supporting roughly 1k internal end-users.. Will have escalation tiers if needed. Skills: Help desk support, Customer s

Help Desk Analyst ONSITE Salem, OR

Paramount Software Solutions, Inc

Salem, Oregon, USA

Full-time, Part-time, Third Party, Contract

Title: Help Desk Analyst I Location: Onsite - Salem, Oregon 97301 Duration: 12 Months Description: The primary purpose of this position is to provide internal service desk support services. This includes the provisioning, setup, configuration, and continued administration and support of end-user technology such as desktop computers, laptops, mobile phones, peripherals, and software. This position is a customer service role, meaning that frequent user interaction is required to troubleshoot pro

Help Desk Analyst

Robert Half

Wappingers Falls, New York, USA

Full-time

Description We are offering a role for a Help Desk Analyst located in WAPPINGERS FALLS, New York, United States. The position is within the healthcare industry, specifically in the realm of medical devices. The successful candidate will be tasked with providing top-notch technical support and customer service, articulating complex issues clearly, and managing multiple priorities in a dynamic environment. Responsibilities: Provide technical support to customers, addressing their inquiries and res

Help Desk Analyst

Paramount Software Solutions, Inc

US

Full-time, Part-time, Third Party, Contract

Job Id: H869 Title: Help Desk Analyst I Location: Onsite, Locals Only - 530 Center Street Suite 500 Salem, Oregon 97301 Duration: 12 Months Client State of OR OR OYA Description: The primary purpose of this position is to provide internal service desk support services. This includes the provisioning, setup, configuration, and continued administration and support of end-user technology such as desktop computers, laptops, mobile phones, peripherals, and software. This position is a customer ser

Help Desk Analyst

Robert Half

Washington, Pennsylvania, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in Washington, Pennsylvania. The role includes providing IT support and assistance for various systems including IBM as400, phone systems, PCs, laptops, and networks. The position will be on-site and will also involve collaborating with field offices. Responsibilities: Provide backup support for the current employee maintaining the IBM as400 system Aid in additional IT support tasks such as running rep

Help Desk Analyst

Robert Half

Cleveland, Ohio, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Cleveland, Ohio. As a Help Desk Analyst, you will provide technical support to internal personnel, troubleshoot IT related problems, and ensure a smooth operation of our IT infrastructure. Responsibilities: Act as the first point of contact for internal personnel regarding IT issues and queries Receive, log, and manage calls and emails from internal personnel regarding IT-related problems Troubleshoot a range of IT-r

Help Desk Analyst II

Robert Half

Meadville, Pennsylvania, USA

Contract

Description We are inviting applications for the role of Help Desk Analyst II at our manufacturing facility located in Meadville, Pennsylvania, United States. This role involves providing comprehensive end-user support in a Microsoft environment, including support through Microsoft Teams, SharePoint sites management, office printers maintenance, and more. This is a short term contract employment opportunity. Responsibilities: Provide end-user support in a Microsoft environment including Teams a

Help Desk Analyst II

Robert Half

Manchester, New Hampshire, USA

Contract

Description We are looking for a competent Help Desk Analyst II to join our team in Manchester, New Hampshire. This role involves providing high-quality customer service and technical assistance to clients, with a focus on desktop support for various devices and software. You will be responsible for responding to and documenting all inquiries within our Help Desk ticketing system, ensuring a positive user experience with all supported technologies. This position also offers the opportunity to le

Help Desk Analyst

StarsHR Inc

Harrisburg, Pennsylvania, USA

Contract

Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware, and systems Above average communication skills and telephone manner. Excellent organizational skills Basic User & Security Group Active Directory administration Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365 Experienc

Help Desk Analyst II

Robert Half

Daytona Beach, Florida, USA

Full-time

Description We are in search of a Help Desk Analyst II to join our team in Daytona Beach, Florida. This role involves providing comprehensive technical support and assistance to our customers. The successful candidate will be adept in utilizing a variety of software and systems including Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory. Responsibilities: Validate plans through diligent research, testing, modeling, and leveraging pilot sites Conduct thoro

Help Desk Analyst

Robert Half

Davenport, Iowa, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst. This role is based in the Quad Cities, Iowa/ Illinois, United States. As a Help Desk Analyst, you will be providing top-tier customer service, installing software, providing first-line customer support, and conducting continuous system analysis. You will also be responsible for creating technical documentation, assisting with training, performing administrative tasks, and staying informed about evoluti

Help Desk Analyst III

Robert Half

Los Angeles, California, USA

Contract

Description *Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for an IT Support Analyst II with experience in Windows OS, Office 365, hybrid cloud, Active Directory, ticketing, and VDI. If this sounds like your background, then this IT Support Analyst II role is for you. For this opportunity, you will work near the Woodland Hills, CA area. Position: IT Support Analyst II Hours/Duration: 40 hrs/wk, M-F, CTH or FTE Top Skills: Azure, O365, Activ

Help Desk Analyst

Robert Half

Madison, Wisconsin, USA

Contract

Description We are looking for a Help Desk Analyst based in Madison, Wisconsin. This role is vital in providing technical support across the company, including tasks such as handling help desk tickets, supporting devices, and managing user accounts in Active Directory. This role is a short-term contract employment opportunity. This role is 30 hours per week onsite in Madison, WI. Responsibilities: Processing and managing help desk tickets efficiently Providing device support for laptops and oth

IT Help Desk Analyst

Innovative Emergency Management

Guaynabo, Guaynabo, Puerto Rico

Full-time

Position Summary: IEM is looking to hire immediately for an IT Help Desk Analyst to work in our Guaynabo, PR office. The ideal candidate will be a solution-oriented, customer service-driven individual that can excel in a fast-paced environment. This individual will utilize exceptional listening, critical thinking, and communication skills to resolve internal client issues. Primary Location:Candidate must live a commutable distance to Guaynabo, PR.This is an in-office role, and candidates must

Help Desk Analyst II

Robert Half

New London, Connecticut, USA

Contract

Description We are offering an employment opportunity in NEW LONDON, Connecticut, for a Help Desk Analyst II. This role primarily involves providing technical support and maintaining the performance of workstations and LAN in the telecommunications industry. Responsibilities: Act as the first point of contact for users seeking technical assistance. Identify technical issues by thoroughly researching and analyzing user queries. Guide clients through detailed, step-by-step solutions to their techn

Help Desk Analyst II

Robert Half

Hudson, Ohio, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst II to join our team, based in Hudson, Ohio. This role involves advanced level diagnostics and analytics of failed store systems hardware that has been escalated by first and second level support teams. It is a hybrid role that requires work from the office 3 days a week and the flexibility to work from home 2 days a week. Responsibilities: Provide third level diagnostics and analytics for failed stor