helpdesk analyst Jobs

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Help Desk Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1700+ users with issues involving Windows 10/11, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is the ticketing system. Candidates must have a great combination of excellent customer service and strong techni
Posted 3 days ago | Updated moments ago

Help Desk Analyst

Dunhill Professional Search

•

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and
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Posted 9 days ago | Updated moments ago

Help Desk Analyst I

Robert Half

•

Frankfort, Kentucky, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst I in the manufacturing industry based in Frankfort, Kentucky. In this role, you will be responsible for the installation, modification, and minor repair of computer hardware and software systems. You will also provide technical advice and support to system users, ensuring the smooth operation of our information systems. Responsibilities: Installation and uninstallation of software as required, including the application
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Posted 22 days ago | Updated moments ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT
Posted 8 days ago | Updated 22 hours ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT me
Posted 8 days ago | Updated 20 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT
Posted 8 days ago | Updated 22 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT mea
Posted 8 days ago | Updated 20 hours ago

Helpdesk Analyst - Detroit, MI

Digital Technology Solutions

•

Detroit, Michigan, USA

Contract

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Microsoft
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Posted 3 days ago | Updated 15 hours ago

Help Desk Analyst - $34 CTC - 100% ONSITE at Bangor, ME

Chandra Technologies, Inc.

•

Bangor, Maine, USA

Contract

Job Description: Crop to Crop resumes are accepted Work Location: 100% Onsite - 354 Hogan Road, Bangor, ME 04401 The Maine Community College System (MCCS) is looking for a full-time Helpdesk Analyst located at Eastern Maine Community College (EMCC). Under limited supervision using a high level of judgment, this technical services position provides management and troubleshooting of all classroom audio visual and computing equipment. They provide tier 1 support for enterprise applications, and th
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Posted 7 days ago

Help Desk Analyst I

Robert Half

•

Kalamazoo, Michigan, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst I in the Healthcare, Hospitals, and Social Assistance industry based in KALAMAZOO, Michigan. This role primarily revolves around providing technical assistance to customers and maintaining the organization's computer systems. Responsibilities: Offer technical support to customers who are facing issues with software, hardware, or other computer systems. Assist in the administration and maintenance of
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Posted 22 days ago | Updated moments ago

Help Desk Analyst

Caresoft

•

Boise, Idaho, USA

Contract

Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop support Professional experience in a technical end-user support role providing remote support via phone, email, etc. Experience providing end user support on Windows-based machines (Windows 10 & 11) Experience with basic Active Directory user management for end user support Experience troubleshooti
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Posted 23 days ago | Updated 15 hours ago

IT Helpdesk Analyst

Vertisystem Inc.

•

Las Vegas, Nevada, USA

Contract, Third Party

Location: Las Vegas, NV Job Description: Provide Level 1 technical support to end-users for computer systems, networks, hardware, and software. Responsibilities include receiving, prioritizing, documenting, and resolving help requests. Support on/off boarding processes, deliver excellent customer service, and troubleshoot technical issues in a high-volume call environment. Create help sheets and FAQs for end-users. Assist in maintaining procedures for logging, reporting, and monitoring workst
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Posted 6 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Pittsburgh, Pennsylvania, USA

Contract

Description We are seeking a Help Desk Analyst to be an integral part of our team in Pittsburgh, Pennsylvania. This role will be pivotal in providing technical support and guidance to our team members in the manufacturing industry. The Help Desk Analyst will handle IT requests and issues, ensuring smooth operations and user satisfaction. Responsibilities: Respond to incoming IT requests and queries through various channels such as phone, email, and chat. Diagnose and troubleshoot IT issues broug
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Posted 19 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Pittsburgh, Pennsylvania, USA

Full-time

Description We are in search of a Help Desk Analyst to join our team in the legal industry, located in Pittsburgh, Pennsylvania. This role involves providing technical support as part of our IT Technical Support Team, serving as the first point of contact for all user support requests. Your responsibilities will include managing time, tickets, and workload under the direction of leadership, documenting request status and resolution activities, and providing exceptional support in person, via Tea
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Posted 28 days ago | Updated moments ago

Help Desk Analyst III

Robert Half

•

Washington, District of Columbia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide comprehensive technical support and ensure seamless IT operations within our organization. This role involves troubleshooting hardware, software, and network issues while delivering exceptional customer service to internal users and clients. This is a long-term contract position based in Washington, District of Columbia. Responsibilities: Deliver expert technical support for workstations, applications, and procedures, addres
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Posted 2 days ago | Updated moments ago

Help Desk Analyst - $ 34 CTC - 100% ONSITE

Chandra Technologies, Inc.

•

Augusta, Maine, USA

Contract

Job Description: Crop to Crop resumes are accepted Work Location: 100% Onsite Provides technical assistance, support, and advice to end users for hardware, software, and systems.Provides hands-on technical assistance to business and technical users.Investigates and resolves computer software and hardware problems of users.Serves as a contact for level 1 support.Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary.Deter
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Posted 2 days ago

Help Desk Analyst

Robert Half

•

Carmel, Indiana, USA

Full-time

Description We are seeking a skilled Help Desk Analyst to join our team in Carmel, Indiana. The role involves collaborating with our Tech Assistance Center, managing Level 1 ticketing, and addressing end user needs. The position offers a contract to permanent employment opportunity, with a focus on providing tier 1 troubleshooting and maintaining client-facing professionalism. Responsibilities: Manage Level 1 ticketing and respond to end user needs efficiently Collaborate with the Tech Assistanc
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Posted 13 days ago | Updated moments ago

IT Helpdesk Analyst

TechNix LLC

•

Montgomery, Alabama, USA

Third Party, Contract

Position: IT Helpdesk Analyst Duration: 6 months Extension Possible Location: Montgomery, AL (Onsite from Day 1) Project Description: Serve as the 1st Point of Contact for clients and customers at Department of Finance Perform general troubleshooting with customer via phone contact Document client/customer issues and requests, troubleshooting steps, and resolutions via ServiceNow ticketing system Route unresolved tickets to appropriate Tier 2 staff Follow-up and update clients/customers and int
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Posted 38 days ago | Updated 5 hours ago

Help Desk Analyst I

Robert Half

•

Windsor, Connecticut, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst I. The role is located in WINDSOR, Connecticut, United States. As a Help Desk Analyst I, you will be responsible for providing both onsite and remote technical support to a diverse group of users, working closely within a small IT support team. Responsibilities: Provide technical support to onsite and remote users, addressing and resolving queries and issues efficiently Collaborate effectively within
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Posted 14 days ago | Updated moments ago

Help Desk Analyst I

Robert Half

•

Houston, Texas, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst I in the Energy/Natural Resources industry, located in Houston, Texas. The workplace is a dynamic, remote support environment where you will be part of a team that handles a wide range of support queries. Responsibilities: Providing all-round technical support remotely in a call center environment Handling and resolving up to 100 tickets daily, supporting all the sites from Houston Utilizing Microsof
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Posted 9 days ago | Updated moments ago