helpdesk analyst Jobs

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Help Desk Analyst

Spar Information Systems

•

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba
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Posted 60+ days ago | Updated 3 hours ago

Help Desk Analyst II

Robert Half

•

Sacramento, California, USA

Full-time

Description We are looking for a motivated and detail-oriented Help Desk Analyst II to join our team in Sacramento, California. This is a Contract-to-permanent position within the non-profit sector, where you'll have the opportunity to provide exceptional technical support and contribute to a collaborative, fast-paced environment. The ideal candidate will bring strong communication skills, technical expertise in Apple devices, and a proactive approach to problem-solving. Responsibilities: Provi
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Posted 28 days ago | Updated 7 hours ago

Help Desk Analyst

Robert Half

•

San Francisco, California, USA

Contract

Description Position Overview: We are seeking a detail-oriented and highly detail oriented IT Support Analyst to join our team and play a pivotal role in ensuring seamless technical operations at our cutting-edge biotechnology facility. This position requires onsite support with a commitment to delivering white glove service to our end users, focusing on both PC and Mac environments (50/50). The ideal candidate will possess a combination of technical expertise and exceptional communication skill
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Posted 11 days ago | Updated 7 hours ago

IT Help Desk Analyst

Beacon Hill

•

Columbus, Ohio, USA

Contract

Required Skills: 3+ years in a customer service/call center environment Eagerness to provide support for password resets, basic Windows OS issues, network connectivity and mobile device issues Strong level of patience and ability to break down technical information into a non-technical way Ability to multi-task, and think critically on the fly Willingness to learn about new technologies Strong verbal, writing and typing skills Must be local to Columbus, OH (This is not a remote job) Desired Ski
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Posted 23 days ago | Updated 3 hours ago

Help Desk Analyst

PeopleNTech

•

Conyers, Georgia, USA

Contract, Third Party

Role: Help Desk Analyst 1 Location: 2206 East View Parkway Conyers, GA 30013 Agency Interview Type: Either Web Cam or In Person Duration; Long Term Contract Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides
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Posted 23 days ago

Help Desk Support Analyst

General Dynamics Information Technology

•

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Job Qualifications: Skills: Computer Support, Internet Troubleshooting, IT Help Desk, Troubleshooting Hardware, Troubleshooting Software Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: General Dynamics Information Technology (GDIT) has opportunities fo
Posted 6 days ago | Updated 21 hours ago

Help Desk Analyst I

Robert Half

•

St. Augustine, Florida, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment. Responsibilities: Deliver first-line technical support to users by troubleshooting and res
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Posted 18 days ago | Updated 7 hours ago

Help Desk Analyst II

Robert Half

•

Needham, Massachusetts, USA

Contract

Description Job Summary: We are seeking a highly motivated and skilled IT professional with Level 2/3 support experience to join our Systems Support team. The ideal candidate will manage escalated technical issues, provide white-glove support to executives, and ensure smooth IT operations across the organization. This role entails a mix of technical expertise, customer service, and team collaboration. Key Responsibilities: Escalation Management: Handle advanced technical issues escalated by ot
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Posted 13 days ago | Updated 7 hours ago

Help Desk Analyst II

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team in New York, New York. In this role, you will provide advanced technical support and troubleshooting for hardware, software, and IT systems. This is a long-term contract position suited for professionals with a strong background in IT service management and user support. Responsibilities: Deliver timely and efficient technical support for hardware and software issues, ensuring minimal disruption to business operation
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Posted 26 days ago | Updated 7 hours ago

Help Desk Analyst - Richmond, VA

NovaLink Solutions

•

Richmond, Virginia, USA

Contract, Third Party

Job Title: Help Desk Analyst - Onsite Richmond, VA Duration: 12 Months Location: Richmond, Virginia - 23219 About the role: The incumbent is responsible for assisting and providing customer support, by telephone, email and other means, as part of a larger effort by the Organization to improve communications with the public and customer services. In addition will: Become familiar with Organization services. Answer questions from the public, business, government agencies and others. Identify the r
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Posted 29 days ago | Updated 16 days ago

IT Helpdesk Analyst

Vertisystem Inc.

•

Las Vegas, Nevada, USA

Contract

Location: Las Vegas, NV Job Description: Provide Level 1 technical support to end-users for computer systems, networks, hardware, and software. Responsibilities include receiving, prioritizing, documenting, and resolving help requests. Support on/off boarding processes, deliver excellent customer service, and troubleshoot technical issues in a high-volume call environment. Create help sheets and FAQs for end-users. Assist in maintaining procedures for logging, reporting, and monitoring workst
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Posted 7 days ago | Updated 15 hours ago

Help Desk Analyst in Richmond, VA (Onsite) - 765647

Super Technology Solutions, Inc.

•

Richmond, Virginia, USA

Contract

One of our premier clients is looking for a Help Desk Analyst in Richmond, VA for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address. Roles and Responsibilities: Identify the root cause of problems and implement solutions by gathering and analyzing available information. Track incoming calls and email requests for assistance. Perform other duties as assigned. REQUIRED SKILLS: Advanced comp
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Posted 21 days ago

Help Desk Analyst II

Robert Half

•

Saint Charles, Missouri, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Saint Charles, Missouri. This position involves providing Tier 2 technical support to resolve complex issues and ensure seamless IT operations. If you have a strong background in troubleshooting, customer service, and IT systems, we encourage you to apply. Responsibilities: Address and resolve Tier 2 technical support issues escalated from Tier 1 teams. Diagnose and repair hardware and software
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Posted 38 days ago | Updated 7 hours ago

Help Desk Desktop Support Analyst

Randstad Digital

•

Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca
Posted 4 days ago | Updated 1 hour ago

Help Desk Analyst 1 (Bilingual - Spanish) --- Atlanta, GA

TetriQ Solutions LLC

•

Georgia, USA

Contract

MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level managemen
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Posted 1 day ago | Updated moments ago

EHR Helpdesk Analyst 1st Shift

Expert Technology Services

•

North Carolina, USA

Full-time, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues re
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Posted 26 days ago | Updated 1 hour ago

Helpdesk Analyst

Robert Half

•

San Antonio, Texas, USA

Contract

Description We are looking for a skilled Helpdesk Analyst to join our team in San Antonio, Texas. In this role, you will provide hands-on and remote support to end users in a dynamic environment, ensuring seamless hardware, software, and system operations. This is a long-term contract position with opportunities to expand your expertise in IT while delivering high-quality technical solutions. Responsibilities: Document and categorize all service requests and incidents in the IT service desk too
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Posted 27 days ago | Updated 7 hours ago

Help Desk Analyst

Caresoft

•

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
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Posted 57 days ago | Updated 4 hours ago

Desktop Support - AV Analyst / Helpdesk - Urgent required ( New Jersey locals only ) IN Person interview

HSK Technologies, Inc.

•

Trenton, New Jersey, USA

Contract

Role: Desktop Support - AV Analyst / Helpdesk (Onsite) Location: Trenton, NJ. Duration: Long Term Description: Need 3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room technologies and hybrid meeting support (Zoom, Teams, Skype, GoTo meetings, Webex) Note: The role is onsite and does involve some travel to other offices in NJ. Prepare, operate, support, and maintain audio/video IT equipment during recording s
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Posted 15 days ago | Updated 15 days ago

Help Desk Analyst

Rivi Consulting Group

•

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 19 days ago