helpdesk analyst Jobs

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Helpdesk Analyst

Harvard Partners, LLP

•

East Providence, Rhode Island, USA

Contract

The Helpdesk Analyst will be providing internal support to colleagues both in the office and remote via phone and email communication. Responsibilities include: Assisting new colleagues with initial login and system accessEscalating priority support issues to senior staff and or corporate technology groupsPrioritizing and scheduling work as necessary to maintain department service level agreementsAssisting others to enhance team productivity.Maintaining and monitoring department mailboxUpdating
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Posted 7 days ago

Help Desk Analyst II

ConsultUSA

•

East Providence, Rhode Island, USA

Contract

Description: Our client has an immediate need for a Help Desk Analyst, who will be responsible for providing Tier I and II level of support for Home Mortgage colleagues both in the office and remotely via phone and email communication Requirements: 3+ years supporting users in a remote\help desk environment5 + years PC\laptop experience3+ years of MS O365 support experience3 + years of printer experience3 + years support Windows 7/10 in a corporate environment3 + years of support with MS Outlook
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Posted 4 days ago

Help Desk Analyst

Robert Half

•

Chicago, Illinois, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst to join our detail-oriented services team in Chicago, Illinois. In this role, you will be responsible for providing end-to-end support for all desktop and server-related issues, maintaining accurate incident records, and providing IT training to end users. Responsibilities Provide comprehensive phone and deskside support, addressing and resolving desktop and server-related issues. Log all phone calls
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Posted 3 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Denver, Colorado, USA

Contract

Description We are offering an opportunity in the banking industry, located in Denver, Colorado, for a Help Desk Analyst. The role involves assisting with Identity Access Management projects as our organization expands. The position offers short-term contract employment. Responsibilities: Assisting in managing identity and access, ensuring secure and efficient system usage Utilizing skills in Citrix Technologies and databases to manage and troubleshoot issues Supporting users with EO/IR systems
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Posted 6 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Charlotte, North Carolina, USA

Contract

Description We are offering a short-term contract employment opportunity for a Help Desk Analyst in the non-profit industry, based in Charlotte, North Carolina. The primary function of this role is to provide Level 1 helpdesk support, primarily assisting with password resets. The successful candidate will be expected to handle a high volume of tickets and phone calls, supporting a large number of employees. Responsibilities: Provide Level 1 helpdesk support to employees, handling a high volume
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Posted 9 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Denver, Colorado, USA

Contract

Description We are offering a role for a Help Desk Analyst situated in Denver, Colorado. This role is within the telecom industry and is a short term contract employment opportunity. The Help Desk Analyst will be a crucial part of our team, providing technical support to our users and working with a variety of software and hardware technologies. Responsibilities: Provide technical assistance and support to users, resolving issues related to Citrix Technologies, Database, EO/IR systems, Lotus No
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Posted 7 days ago | Updated 11 hours ago

Help Desk Analyst - HDA24-10892

Compu-Vision Consulting, Inc.

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

Title: Help Desk Analyst Location: Harrisburg, PA 17104 Duration: 9+ Months Basic Req: 1+ year of field experience. 2 - year associates degree or equivalent technical study. Complete Description: The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two successful candidates could be in each training class due to the team's training limitation.This is a Tier 1 position requiring working on phones all day. This positi
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Posted 3 days ago | Updated 17 hours ago

Help Desk Analyst I

Robert Half

•

Houston, Texas, USA

Contract

Description We are seeking a dedicated Help Desk Analyst I to become part of our dynamic team. This role will be located in Houston, Texas, and offers a long-term contract employment opportunity. As a Help Desk Analyst I, you will be instrumental in providing technical assistance related to computer systems, hardware, and software, ensuring smooth IT operations across the organization. Responsibilities: Provide helpdesk support and resolve problems to the end user's satisfaction Troubleshoot, d
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Posted 3 days ago | Updated 11 hours ago

Help Desk Analyst I

Robert Half

•

Old Lyme, Connecticut, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in the non-profit industry, based in Old Lyme, Connecticut. The role involves a range of IT support tasks, including troubleshooting hardware and software issues, coordinating with vendors, and managing user accounts. Responsibilities: Troubleshoot issues on desktop and laptop computers for end users. Coordinate with vendors to rectify hardware and software issues. Carry out hardware upgrades such as
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Posted 2 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Daniels, Maryland, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst in Daniels, Maryland. This role is within the tech industry and will primarily focus on providing Tier 1 and Tier 2 support, troubleshooting hardware, and providing remote desktop support. The successful candidate will be proficient in Service Desk operations and have an understanding of Microsoft, Windows Defender, BitLocker, Maximo, and network troubleshooting. Responsibilities: Provide Tier 1 and Tier 2 sup
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Posted 9 days ago | Updated 11 hours ago

Help Desk Analyst I

Robert Half

•

Alpharetta, Georgia, USA

Full-time

Description We are on the hunt for a Help Desk Analyst I to join our team in Alpharetta, Georgia. In this role, you will be expected to provide technical support and maintenance within our desktop and store computing environment. This includes tasks such as diagnosing, repairing, and upgrading hardware and equipment. This role offers a contract to permanent employment opportunity. Responsibilities: Respond to requests received through the IT helpdesk in a timely and effective manner Provide tec
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Posted 3 days ago | Updated 11 hours ago

Help Desk Analyst III

Robert Half

•

Shelton, Connecticut, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in SHELTON, Connecticut. This role is primarily focused on system and network management, user support, account and permission management, and workstation maintenance, within the IT industry. Responsibilities: Oversee and manage IT hardware, network infrastructure, and data security ensuring optimal performance. Provide comprehensive IT support to end users, both on-site and remote. Handle all IT aspec
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Posted 3 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Philadelphia, Pennsylvania, USA

Contract

Description We are looking for a Help Desk Analyst based in Philadelphia, Pennsylvania, to assist with our tech-oriented customer service needs. This role is crucial in our company's daily operation as it involves providing technical support to our internal teams and clients. As a Help Desk Analyst, you will aid in troubleshooting, problem-solving, and offering solutions for technological issues. SHIFT: Mon-Fri 1pm-9:30pm MUST LIVE COMMUTING DISTANCE TO PHILADELPHIA, PA Responsibilities: Provi
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Posted 17 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Madison, Wisconsin, USA

Contract

Description We are offering a position in the service industry based in Middleton, Wisconsin, United States, for a Help Desk Analyst. The role involves providing assistance to internal staff members through level 1 support and escalating tickets when necessary. This role is a contract position that offers the opportunity to work in a team of 35 members, largely focusing on phone support for end users and maintaining up-to-date knowledge on ongoing issues and major incidents. Responsibilities: P
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Posted 16 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Troy, Michigan, USA

Full-time

Description Robert Half has an exciting contract to hire employment opportunity for a Help Desk Support position in TROY, Michigan. The successful candidate will be a key part of our telecom provider team, working in a dynamic and fast-paced environment. This role involves providing support to customers, troubleshooting hardware and software issues, and maintaining effective communication with users. Responsibilities: Assist customers with support of their phone system, ensuring smooth and effi
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Posted 16 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Philadelphia, Pennsylvania, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst II in Philadelphia, Pennsylvania, United States. This role is in the telecom industry, where you will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responsibilities: Troubleshoot and resolve issues related to Level 1 and Level 2 help desk Configure and deploy laptops for end-users Troubleshoot and administer iManage DMS Manage Conditional Acces
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Posted 9 days ago | Updated 11 hours ago

Help Desk Analyst - Overnight Shift

Mitchell Martin, Inc.

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Remote or New York, New York, USA

Full-time, Contract

Our client is seeking an experienced Help Desk Analyst to join our law firm's IT team. The ideal candidate will provide technical support to legal professionals and staff.Location: New York, NY (Must be able to work in the NYC office 1x/month & also need to be in office every day for first 1-2 weeks for Training) Position Type: Full-Time Schedule: Mon-Fri 8pm - 4am ESTResponsibilities: * Respond to and resolve IT issues via phone, email, and in-person * Manage and prioritize support tickets * As
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Posted 10 days ago | Updated 9 hours ago

Help Desk Analyst I

Robert Half

•

Remote or Easton, Pennsylvania, USA

Contract

Description We are looking to bring on board a Help Desk Analyst I to work in Easton, Pennsylvania. This role is vital to our operations as you will be coordinating a Windows 11 build process project, managing communications, scheduling, and data coordination. This opportunity offers a short-term contract employment. Responsibilities: Kick-start and manage the Windows 11 build process project Handle the coordination of data and ensure its accuracy and reliability Manage email communications per
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Posted 14 days ago | Updated 11 hours ago

Help Desk Analyst

Y & L Consulting Inc.

•

Remote

Contract

<>Key Responsibilities:Respond to user inquiries via phone, email, or chat, providing first-line technical support.Diagnose and resolve hardware, software, and network issues.Install, configure, and troubleshoot desktop and laptop computers, printers, and other peripheral devices.Maintain accurate records of all user interactions, issues, and solutions using the help desk ticketing system.Assist with the setup and deployment of new hardware and software.Educate users on basic troubleshooting ste
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Posted 25 days ago

DRC-Help Desk Analyst 2/Video Support Specialist/HDA2

V-Soft Consulting Group, Inc

•

London, Ohio, USA

Contract

DRC-Help Desk Analyst 2/Video Support Specialist/HDA2 Primary Location: London, Ohio Hybrid position V-Soft Consulting is currently hiring for a DRC-Help Desk Analyst 2/Video Support Specialist/HDA2 for our premier client in London, Ohio. Education and Experience Preferred Education: 4-year college degree. Years of Relevant Experience: 2 years Minimum. Highly Desired: Experience with Polycom and Cisco infrastructure and endpoints. Utilize Microsoft Officer 365. Work successfully across multiple
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Posted 4 days ago | Updated 16 hours ago