helpdesk analyst jobs in illinois

Chicago, Illinois

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Today

Description We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This part-time role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail. Responsibilities: Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth

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Full-time

USD 42.25 - 50.50 per hour

Tier 2 Help Desk/Desktop Support Analyst

Cary, Illinois

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Today

Description We are seeking a high-energy, detail-oriented Desktop Support Technician for a contract engagement in Cary, IL. This role is ideal for a detail oriented with deep experience in enterprise-level endpoint management and hardware support. You will be responsible for maintaining the health and performance of our technology stack, ranging from standard executive workstations to specialized warehouse mobility tools. Key Responsibilities Endpoint Management: Deploy, maintain, and troublesho

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Full-time

Help Desk Support Analyst - $32 CTC - REMOTE (Current WI Residents Only)

Remote

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9d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE START DATE). ALL WORK MUST BE DONE IN WISCONSIN Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Local candidates preferred. This position is currently remote. However, position status is subject to change. (90% remote 10% onsite as needed) Onsite wor

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Contract

Depends on Experience

Help Desk

Scott Air Force Base, Illinois

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2d ago

Help Desk TIER I Scott AFB, IL Pay From $54,000/yr Must: Active DoD Secret clearance required Experienced Help Desk/ Desktop Support Admin 1+ year of experiencing IT support experience Experience using Ticketing systems - preferably ServiceNow Active Directory experience is a plus Excellent communications both written and verbal skills Strong attention to detail Ability to interact with Senior Government Leadership in an professional manner Excellent people skills and client facing skills CompT

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Full-time

55000 - 60000

EMR Help Desk (MyChart-Tier1)

Remote

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16d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

15 - 15

Help Desk Specialist

Remote

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2d ago

Help Desk Specialist Position Overview The Help Desk Specialist provides Tier II technical and functional support for Federal Government users of a workforce management system and its associated applications, components, and data environments. This role is responsible for ensuring timely intake, triage, tracking, and resolution of user support requests while maintaining high service quality and alignment with the Federal Governments operational requirements. The position operates in a structured

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Part-time

41 - 46

Remote Helpdesk Support

Remote or Santa Fe, New Mexico

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Today

ATA Services, Inc. is currently seeking to hire Remote Helpdesk Support staff to work on a temporary assignment. This position is remote; however, the candidates MUST live in New Mexico. Pay Rate: $21.00 per hour, with weekly pay.Start Date: ASAPEnd Date: June 30, 2026Schedule: Monday - Friday; 8:00am - 5:00pmLocation: Remote position but the candidate MUST live in New Mexico Introduction & Purpose This Statement of Work (SOW) outlines the responsibilities, deliverables, and terms for a remot

Full-time

USD 21.00 per hour

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Level 1 Help Desk Support - hybrid - onsite 1 day week

Hybrid in Elk Grove Village, Illinois

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Today

Overview: Seeking a reliable and approachable Level 1 Help Desk Support professional to provide day-to-day technical assistance to our internal team. This role primarily supports a blue-collar workforce, so strong communication skills and a service-oriented mindset are key. You ll be the go-to resource for basic IT support, helping employees stay productive with their technology. Key Responsibilities: Provide Level 1 help desk support for end users across the organization Assist with Microsoft

Contract

Helpdesk Support Specialist

Remote or Southfield, Michigan

•

Yesterday

Description Service Desk Associates provide technical assistance to end-users using systems and tools supported by the Service Desk. This support is provided via telephone and email. Associates answer a variety of technical questions, perform basic troubleshooting, follow documented support processes, adhere to strict security and user identification protocol, reset passwords, assist with remote access and multi-factor authentication difficulties, and use documented escalation procedures for unr

Full-time

USD 17.00 - 17.00 per hour

Help Desk Support Specialist

Remote or Dallas, Texas

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Today

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Provides technical support to the orga

Full-time

USD 17.00 - 28.46 per hour

Help Desk Specialist (Tier II)

Scott Air Force Base, Illinois

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Today

Overview DecisionPoint Corporation is seeking a Tier II Help Desk Specialist to support our U.S. Transportation Command (USTRANSCOM) Integrated Booking System (IBS) program. This role is responsible for providing advanced technical support to end users and resolving system-related issues for mission-critical transportation and logistics applications.The Tier II Help Desk Specialist serves as an escalation point for Tier I support, troubleshooting complex issues, analyzing system behavior, and co

Full-time

Help Desk Service Specialist

Scott Air Force Base, Illinois

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Yesterday

Job ID: 2610773 Location: Scott Afb, IL, US Date Posted: 2026-03-31 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois approximately 23 miles from St. Lo

Full-time

USD 40,001.00 - 80,000.00 per year

Help Desk Service Specialist

Scott Air Force Base, Illinois

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Yesterday

Job ID: T2601888 Location: Scott Afb, IL, US Date Posted: 2026-03-05 Category: Information Technology Subcategory: IT Systems Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description ? SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois approximately 23 miles fro

Full-time

USD 40,001.00 - 80,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

100% REMOTE - Help Desk Support

Remote or Hybrid

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Today

Job Title: Help Desk Support Location: 100% REMOTE Duration: 6+ Months to start (Extension or Conversion to FTE Possible) Summary: This position is for an inbound call environment. The primary role/responsibility will be taking calls from queue, and then there will be opportunity to get involved in other work/responsibilities of the team as the position demonstrates your knowledge and ability to first learn the processes, and doing a good job managing the volume you are receiving through the

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Full-time, Contract

$17.00 - $18.00 per hour

HELP DESK-III - W2/1099 - APPLICANT MUST BE CURRENT WI RESIDENT

Remote or Hybrid in Madison, Wisconsin

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6d ago

NOTE: APPLICANT MUST BE ON OUR W2 OR 1099 AND CURRENT WI RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Help Desk- Location: Madison, WI Duration: 2 Months w/extensions Interview: MS Teams **NOTICE: Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT be allowed to be resubmitted to future re-postings of the position. False or inaccurate submissions will be reported. WISCONSIN ONLY POSTING: POSTING IS FOR WISCONSIN BASED

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Contract

28 - 31

IT Help Desk Support

Remote

•

Yesterday

Our direct client is looking for IT Help Desk - IT Help Desk support resources (5 positions). Pls send me resume, rate and contact details.Duration 6 months with extension Worker Location: Corporate - 002-Louisville-JeffersonKYTech Cntr Job Title: IT Help Desk - IT Help Desk We will need at least 3 of the 5 to be able to work Night Shift - starting around 4pm, 1 day shift is starting at 8 or 9am Remote is OK but needs to train on site so must be local The position is responsible for providi

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Contract

Depends on Experience

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helpdesk analyst jobs in Illinois, USA