helpdesk jobs in michigan

Grand Rapids, Michigan

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to join our team in Grand Rapids, Michigan. This is a contract-to-permanent position, offering an excellent opportunity to contribute to technical support operations while advancing your career. In this role, you will provide front-line assistance to users, ensuring smooth functionality of hardware, software, and system access. Responsibilities: Provide Tier 1 support for hardware, software, and user inquiries, resolving issues

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Full-time

USD 23.00 - 28.00 per hour

Help Desk Analyst

Kalamazoo, Michigan

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a PART-TIME role where you can see between 24-30 hours of consistent work. This long-term contract position offers an excellent opportunity to provide essential IT support and ensure smooth technical operations within a dynamic paper and packaging industry environment. The role requires onsite presence and focuses on delivering effective solutions to hardware and software challenges. Re

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Contract

USD 19.95 - 23.10 per hour

IT Help Desk

Grand Rapids, Michigan

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Today

Grow your IT career with experience across modern technologies. TEKsystems is seeking an experienced IT Help Desk Technician in Grand Rapids MI. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys solving technical problems, and is eager to build long-term career growth in IT. Our client is actively investing in their technology and people-and they're looking for someone who's enthusiastic, collaborative, and ready to be a trusted technical partner for the

Full-time

USD 15.00 - 17.00 per hour

Helpdesk Analyst - Detroit, MI

Hybrid in Detroit, Michigan

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Today

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline. Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. Basic knowledge of Windows and macOS operating systems. Experience with remote desktop tools, call management and helpdesk software. CompTIA A+, Micros

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Contract

DOE

Help Desk/Desktop Support Analyst

Grand Rapids, Michigan

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Today

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users. Responsibilities: Provide first-line technical support to resolve issues related to hardwar

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Full-time

USD 55,000.00 - 65,000.00 per year

Helpdesk Support Specialist

Detroit, Michigan

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Today

Description Service Desk Associates provide technical assistance to end-users using systems and tools supported by the Service Desk. This support is provided via telephone and email. Associates answer a variety of technical questions, perform basic troubleshooting, follow documented support processes, adhere to strict security and user identification protocol, reset passwords, assist with remote access and multi-factor authentication difficulties, and use documented escalation procedures for unr

Full-time

USD 17.00 - 17.00 per hour

Tier II Help Desk Task Lead

Remote

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Today

Job Title: Tier II Help Desk Task Lead Location: Remote Duration: Long Term Contract Technical Skills: Years/Level of Experience Team Lead Experience (3-5 yrs experience) Customer Technical Support (3-5 yrs experience) ServiceNow (3-5 yrs experience) Role Description: AFS is seeking an experienced Tier II Help Desk Task Lead with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passi

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Contract

Depends on Experience

(100% Remote) - Customer Support / Tech Support / Desktop Support / Help Desk / Service Desk

Remote

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Today

Job Details Customer Support Home Internet Fulltime/Direct Hire 100% Remote Job Summary We are looking for a customer-focused and technically sound Customer Support Executive to handle queries related to home internet services. The role involves assisting customers with installation, connectivity issues, billing inquiries, and service requests while ensuring a high level of customer satisfaction. Key Responsibilities Handle inbound and outbound customer calls, emails, and chats related to home

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Full-time

30,000 - 40,000

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Help Desk Support Specialist

Remote or Dallas, Texas

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Today

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Provides technical support to the orga

Full-time

USD 17.00 - 28.46 per hour

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Operations Manager

Remote

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Today

Operations Manager Full-Time Remote Establish, manage, and continuously improve a multi-channel help desk operation (phone, fax, email, portal) Define SLAsfor response and resolution times; monitor adherence and drive performance improvement. Own and manage operational inboxes and communication channels, ensuring timely and accurate responses to provider inquiries. Ensure SOPs are written to be clear, establish a version control and review cadence for all operational documentation; ensure S

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Full-time, Third Party, Contract

$120000 - $130000

(Part Time) Spanish Bilingual IT Customer Support Analyst TIER 1 (MD/VA/DC local)

Remote

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23d ago

SPANISH BILINGUAL - Customer Support Analyst (TIER 1) At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being. Job Description: We are looking for a highly skilled SPANISH BILINGUAL Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible fo

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Part-time

Depends on Experience

Mainframe Systems Administrator

Remote

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2d ago

The Mainframe Systems Administrator is responsible for ensuring the optimal operation, security, and integrity of our enterprise mainframe environment. This role involves operating, monitoring, and maintaining mainframe systems, peripherals, servers, and network components to support business-critical applications. The administrator will participate in disaster recovery planning and testing, provide first-level help desk support, and adapt to diverse operational duties within customized data cen

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Contract, Third Party

Depends on Experience

Application Support Specialist

Remote

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2d ago

Application Support Specialist Join this Technology Services team and play a key role in keeping our applications and storefront platforms running smoothly. This hands-on role is perfect for someone who enjoys problem-solving, programming, and delivering great support experiences. Youll be the go-to resource for triaging and resolving support tickets, making storefront updates, and ensuring data accuracy through reporting. From troubleshooting issues to identifying patterns and driving improveme

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Full-time

30 - 33

IT Desktop/Deskside Support (L1) Technician

Fremont, Michigan

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6d ago

Desktop/Deskside Support Level 1 (L1) acts as the initial, front-line contact for end-users, providing basic technical troubleshooting for hardware, software, and peripheral issues. They handle routine tasks like password resets, software installations, and peripheral setups, typically following established procedures (SOPs) or scripts to resolve common problems. 5 Days Onsite Role Address: 445, State St, Fremont, MI 49413 Key Responsibilities & Tasks Initial Troubleshooting: Diagnosing basic

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Contract

$18 - $21

Tier 1 - Help DeskTechnician - 100% Remote

Remote

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8d ago

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

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Full-time

Up to $16.5

Technical Support Analyst (Flex/Split Shift)

Remote

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Today

Job Title: Technical Support Analyst (Flexible/Split Shift) Location: Remote Employment Type: Long-Term Contract (12+ Months) Schedule: Rotating/Flex Shifts (4:00 PM 1:00 AM OR 10:30 PM 7:30 AM) Role Overview We are looking for a tech-savvy, adaptable Technical Support Analyst to join our team during a major system overhaul and transition to SAP. This is a critical "bridge" role designed to provide Level 1 support to our 24/7 manufacturing plants and corporate associates. This position is ide

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Contract, Third Party

Depends on Experience

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helpdesk jobs in Michigan, USA