Interactive voice response jobs in california

Advanced Power Integrity & Power Delivery Architect

Palo Alto, California

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Today

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it

Full-time

USD 186,000.00 - 296,000.00 per year

Platform Configuration & Support Engineer

Sacramento, California

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Today

Platform Configuration & Support Support the Architect in translating call flow, queue, and routing designs into working AWS Connect configurations Build and maintain contact flows, queues, routing profiles, and contact attributes per Architect-approved designs Assist with configuration of Amazon Lex bots and Lambda functions for Conversational IVR under Architect guidance Document configuration details as input to Architecture Decision Records maintained by the Architect Flag configuration cons

Full-time

Senior Developer

Sunnyvale, California

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Today

Job Requirements .Job Title: Salesforce Developer Duration: 6-12+ Months Contract Location: REMOTE Application Development: Design, develop, test, and deploy high-quality software solutions in support of the SBA Contact Centers project. System Integration: Build and maintain integrations between contact center platforms, CRMs, databases, and third-party APIs. Technical Leadership: Act as a senior technical resource, writing clean, scalable code and participating in code reviews to ensure best

Full-time

Contact Center Systems Manager - Genesys, Salesforce & Five9

Los Angeles, California

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Today

Southern California | Hybrid $105K-$130K Total Cash Compensation + Bonus + Benefits Our client is a growing organization seeking a Manager, Contact Center Systems & Operations to lead and improve the technology, workflows, automations, and operational systems supporting a high-volume customer service environment. This is not a traditional call center management position focused on hiring, coaching, or directly managing frontline agents. Instead, this role is focused on the systems behind the ope

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Full-time

USD 105,000.00 - 130,000.00 per year

Senior Five9 Architect

Remote

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22d ago

Hiring: Senior Five9 Architect Location: Remote (USA) End Client: Allergan We are seeking a highly experienced Senior Five9 Architect with strong expertise in Five9 Contact Center solutions, architecture, and technical design. Key Responsibilities & Requirements: Lead Five9 solution architecture and technical design Design scalable and reliable contact-center solutions Strong hands-on experience with the Five9 platform Five9 implementation and integration experience IVR and call-flow architect

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Contract

Depends on Experience

Amazon Connect Developer – Conversational AI (W2)

Remote

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Yesterday

URGENT HIRING | Business Process Designer Conversational AI Location: Remote USA Experience: 6+ Years Work Authorization: H-1B candidates may be considered Industry: Healthcare experience required Required Skills & Qualifications: 6+ years of experience in Conversational AI, business process analysis, and process mapping.Hands-on experience with Amazon Connect and contact flow design.Strong knowledge of IVR, Amazon Lex V2, and Amazon Q in Connect.Experience analyzing business requirements a

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Contract

Depends on Experience

Business Analyst_CCaaS_ Amazon Connect_Health Care_Remote

Remote

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Yesterday

Role:-Business Analyst Location:-Remote Mandatory key skills: Cloud contact center(CCaaS)(Amazon Connect),Business Analysis, Consulting Job Description We are seeking an experienced Contact Center Business Analyst (Senior BA) / Contact Center Discovery Consultant to support a large-scale contact center transformation initiative.The primary responsibility of this role is to lead discovery activities and document the current-state contact center environment, including customer journeys, agent wo

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Contract, Third Party

Depends on Experience

Genesys Conversational AI Architect

Remote

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11d ago

Title: Genesys Conversational AI Architect Location: Remote Duration: 12 Months Top Skills Required: Conversational AI & Agentic AIGenesys Cloud & CCaaSDigital & Voice Bot DevelopmentIVR, Routing & API IntegrationSolution Architecture & Technical ConsultingTesting, Troubleshooting & Delivery

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Contract

70 - 75

ADMS Technical Lead

Remote

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7d ago

Job Summary - 25% travel required We are seeking a hands-on ADMS Technical Lead with GE Vernova e-terra ADMS implementation experience in the electric utility domain. The candidate will lead end-to-end technical implementation, application configuration, network modeling, integrations, testing, deployment, and go-live activities. The ideal candidate must independently own technical workstreams, work directly with utility clients, and have strong functional expertise in ADMS, DMS, EMS, and/or OMS

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Contract

Depends on Experience

Genesys Cloud Developer/AWS Connect Developer

Remote

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24d ago

Job Title: Genesys Cloud Developer Location: Remote Job Duration: Long-term Job Description: Develop, configure, and customize Genesys Cloud CX solutions.Support migration to Genesys Cloud, including assessment, configuration, testing, and deployment.Integrate Genesys Cloud with APIs, CRM, and other enterprise systems.Build and maintain IVR, routing, workflows, and contact center integrations.Troubleshoot issues and optimize Genesys Cloud performance.Collaborate with business, product, engineer

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Contract

Depends on Experience

Amazon Connect

Remote

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10d ago

About Us: CodeForce 360 is a trusted global IT talent partner helping Fortune 500 companies, system integrators, and enterprise organizations build high-performing technology teams. With over 16 years of industry expertise, we combine speed, precision, and market intelligence to deliver exceptional talent across today's most in-demand technologies. About the Job- We are looking for an experienced Amazon Connect to join one of our enterprise client engagements. The ideal candidate should h

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Contract, Third Party

$65 - $70

QA Engineer with Parloa Testing

Remote

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2d ago

Hi, The following requirement is open with our client. Client: TCS Title : QA Engineer with Parloa Testing Location : Remote Duration : 12+ Months Visa : Any Relevant Experience (in Yrs.) : 8+ Detailed Job Description: Seeking an experienced QA Engineer with strong expertise in functional testing, manual testing, and test automation for AI-powered voice agents, chatbots, and IVR applications. Candidates must have hands-on experience in Parloa testing or IVR testing, conversational workflow val

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Full-time

50 - 50

Business Analyst

Remote

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Yesterday

Job Description: Business Analyst (BA) Domain: Healthcare, Pharmacy, Retail Required Skills: Business Analysis, IVR, Web Applications Location: Dallas, TX/ New York/ North Carolina Job Summary We are seeking an experienced Business Analyst to work with business stakeholders, technical teams, and end users to gather requirements, analyze business processes, and translate business needs into functional requirements. The ideal candidate should have domain experience in Healthcare, Pharmacy, or Reta

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Third Party, Contract

Depends on Experience

Principal AI Solutions Architect, Customer Success

Remote

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16d ago

Location: California (Remote) Role Type: Contract Rate: $90.00 $100.00/hour Job Description We are seeking an experienced Digital Bot / Agentic AI professional to design, develop, and support digital bot, routing, IVR, and AI-driven solutions. The ideal candidate will have strong experience with Genesys platforms, Digital CCaaS, conversational AI, routing applications, and agentic AI technologies, along with proven customer-facing consulting experience. Key Responsibilities Manage project

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Third Party, Contract

$90 - $100

Senior Software Engineer - R37

Remote or Utah

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Today

At R1, we're transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers. All Together Better defines our culture and

Full-time

USD 101,100.00 - 206,802.61 per year

Technical Support Engineer

Remote

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Today

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r

Full-time

USD 76,800.00 - 186,200.00 per year

Enterprise Transfer Intelligence Data Scientist - Remote

Remote or Minnetonka, Minnesota

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Today

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The Enterprise Transfer Intelligence Data Scientist will play a key role in advancing the Contact Cente

Full-time

USD 72,800.00 - 130,000.00 per year

Staff Applications Engineer - Power

San Jose, California

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Today

About Analog Devices Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's inno

Full-time

USD 150,978.00 - 218,624.00 per year

Engineering Manager, AI Orchestrator

Mountain View, California

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30+d ago

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we

Full-time

USD 200,000.00 - 250,000.00 per year

Staff Field Applications Engineer - Power

San Jose, California

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Today

Full-time

USD 163,530.00 - 224,854.00 per year

Interactive voice response jobs in California, USA