it service management Jobs in alexandria, va

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IT Service Governance Manager- Hybrid Washinton D.C.

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

IT Service Governance Manager This position and its accompanying team are responsible for overseeing, supervising, evaluating, and enhancing the Firm's IT Service Management (ITSM) process framework, which includes IT Asset Management, Incident Management, Problem Management, Technical Change Management, and Knowledge Management. Specifically, the IT Service Governance Manager will lead Technical Problem and Change Management in collaboration with the Director of Service Management. This positio

Network Management Service Designer (IT SE II) (Government)

AT and T

Chantilly, Virginia, USA

Full-time

Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions, and professional services to the Federal Government. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values, and dedicated to our customers' mission. Our National Security Team supports the intelligence community by providing, operating, and assuring critical voice,

IT Service Delivery Lead

SAIC

McLean, Virginia, USA

Full-time

Job ID: 2406016 Location: MCLEAN, VA, US Date Posted: 2024-04-30 Category: Information Technology Subcategory: IT Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the

Services Delivery Lead / Product Manager - Data as a Service

Electronic Consulting Services, Inc (ECS Federal)

Arlington, Virginia, USA

Contract

ECS is seeking a Services Delivery Lead / Product Manager - Data as a Service to work in our Arlington, VA office . Please Note: This position is contingent upon contract award. Job Description: ECS is seeking talented professionals to join our successful and growing team in building the next-generation Continuous Diagnostics and Mitigation (CDM) Cyber data solution. The CDM Program is the Cybersecurity and Infrastructure Security Agency's (CISA) dynamic approach to strengthening the cyberse

IT Service Desk Mid

Apex Systems

Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Information Technology Service Management (ITSM) Program Specialist

Data-Core Systems, Inc.

Remote

Contract, Third Party

Data-Core Systems, Inc. is a provider of information technology, consulting and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visit . Data-Core

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLP

Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone Search

Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Governance and Portfolio Management Consultant

Navigant Consulting

Washington, District of Columbia, USA

Full-time

Job Family : Technology Consulting Travel Required : None Clearance Required : Active Top Secret (TS) What You Will Do : The IT Governance and Portfolio Management consultant will support the client's Office of Chief Information Officer (OCIO) with the tracking of IT investment requests submitted from divisions across the enterprise and align them to the appropriate value stream and IT strategy. The consultant will support the Office of Information Officer Program Management Office's (PMO) to o

Sr. Enterprise IT Program Management Analyst

Modern Technology Solutions

Lorton, Virginia, USA

Full-time

Own Your Future. Modern Technology Solutions, Inc. (MTSI) is searching for a Sr. Enterprise IT Program Management Analyst to join our team. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits

ServiceNow Telecommunications Service Management (TSM) Implementation Specialist - Remote

Empower Professionals

Remote

Third Party, Contract

Role: ServiceNow Telecommunications Service Management (TSM) Implementation Specialist (14826-1) Location Remote Duration: 12+ Month Telecom Service management ( Implementation ) expertise on the following (SD WAN ,Order Decomposition, DIA, Firewall Order Management ,Decomposition) . Job Description: Design and architect ServiceNow solutions tailored to the telecommunications industry, with a focus on telecommunication service management.Collaborate with stakeholders to gather requirements, def

Implementation Specialist - Telecom Service Management (TSM)

Software Technology Inc

Remote

Contract, Third Party

Position: 1 Title: Implementation Specialist - Telecom Service Management (TSM) Location: USA Remote Duration: Long term Telecom Service management ( Implementation ) expertise on the following (SD WAN ,Order Decompisition , DIA, Firewall Order Management ,Decomposition). Position: 2 Title: Functional Telecom Service Management Location: USA Remote Duration: Long term Note: Functional Telecom Service Management with an expert Level Telecom Domain Thanks, Rajinikanth Lakka Sr. Lead Techni

100% Remote-Business Analyst with ServiceNow, Telecommunication Service Management (TSM) and BPC experience-C2C-CH

Empower Professionals

Remote

Contract, Third Party

Role: Business Analyst with ServiceNow, Telecommunication Service Management (TSM) and BPC experience Location: 100% Remote Duration: 12+ Months Key Skills: BA, Service Now, TSM experience, BPC experience and Certified System Administrator (CSA). Responsibilities: Collaborate with telecom clients to understand their specific service management requirements and business processes. Design and implement ServiceNow solutions, with a focus on Telecom Service Management (TSM) modules such as Servic

Senior Knowledge Domain Engineer - User Experience & Service Management

ServiceNow, Inc.

Remote or Orlando, Florida, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Functional Telecom Service Management Consultant

Spar Information Systems

Remote

Third Party, Contract

Job Description: As a ServiceNow Telecommunication Service Management (TSM) and BPC Consultant, you will be instrumental in analyzing, designing, and implementing ServiceNow solutions tailored to meet the unique requirements of our clients in the telecommunication industry. You will leverage your expertise in Telecom Service Management (TSM) and Business Process Consulting to drive innovation and deliver exceptional results for our clients. The ideal candidate will have a strong technical backg

JSM Admin/Analyst (Jira Service Management (JSM))

GreyMatter Solutions

Remote or Brazil, Indiana, USA

Contract, Third Party

Client is implementing Jira Service Management (JSM) applications and further extending JSM functionalities and other Atlassian product-based solutions to provide additional services to client users. Atlassian Administration, Atlassian project configurations and enhancements, and platform support will be based on client requirements. Vendor is providing two resources on a Time-and-Materials ( T&M ) basis to help client to design, build, test, and deploy Atlassian-based integrated solutions and

100% Remote || Urgent Opportunity of Jira Service Management || Contract

IT First Source

Remote

Contract

100% Remote || Urgent Opportunity of Jira Service Management || Contract Details:- Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)? system administration experience of Atlassian systems (JSD/JSM, Jira server (Windows/Linux/Cloud) ? Experience in configuring user permissions and roles in Jira.? Experience in the design, build, customization and roll out of advanced Jira workflows (script runner plus automation), and schemes.?

IT Service Desk Professional

Tranzeal, Inc.

Remote

Contract

Job Title: IT Service Desk Professional ILocation: Malvern, PA / Remote SkillsSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to client's values of Service Exc

Change Manager

Peraton

Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,