it service management Jobs in boston, ma

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Manager, IT Service Management

Vaco by Highspring

Remote

Full-time

Location: 100% Remote in US only, EST Hours Salary: $130,000 + company benefits, pto, 401k match **sponsorship not available, no 3rd parties Overview: The Manager of IT Service Management oversees the day-to-day performance and operations of the organizations IT Service Desk. Drive operational efficiency in alignment with Information Technology Infrastructure Library (ITIL) principles and the organization's IT service management (ITSM) strategy. Important Details: Looking to Shift Left (move

Sr Manager / IT Service Management - IT Asset Management Controls

Northern Trust

Remote or Chicago, Illinois, USA

Full-time

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world'

IT Service Desk Technician Co-Op

UniFirst

Wilmington, Massachusetts, USA

Full-time

UniFirst Corporation, one of North America's largest uniform rental and facility service companies, is seeking a highly motivated and dynamic IT Service Desk Technician Co-Op to join the IT team. The position is responsible for providing first level troubleshooting support for a variety of computing support issues while ensuring the highest-level customer service to our Team Partners. This role will provide day-to-day first level support for hardware (desktops/laptops, mobile devices, printers,

IT Service Desk Technician Co-Op

UniFirst

Wilmington, Massachusetts, USA

Full-time

UniFirst Corporation, one of North America's largest uniform rental and facility service companies, is seeking a highly motivated and dynamic IT Service Desk Technician Co-Op to join the IT team. The position is responsible for providing first level troubleshooting support for a variety of computing support issues while ensuring the highest-level customer service to our Team Partners. This role will provide day-to-day first level support for hardware (desktops/laptops, mobile devices, printers,

IT Service Coordinator

Robert Half

Boston, Massachusetts, USA

Full-time

Description A dynamic and growing Managed Service Provider (MSP) is seeking a talented IT Service Coordinator to join its team. With a strong focus on small- and medium-sized professional services firms. The team is currently experiencing rapid growth, with plans to onboard 5-6 new clients in the coming months, and is looking for a detail-oriented, client-focused coordinator to support these efforts. This hybrid position offers an exciting opportunity for someone with MSP experience to take on

IT Solution Architect - Blue Yonder WMS & Labor Management

BJ's Wholesale Club

Marlborough, Massachusetts, USA

Full-time

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working a

IT Solution Architect ? Blue Yonder WMS & Labor Management

BJ's Wholesale Club

Marlborough, Massachusetts, USA

Full-time

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ?s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we?re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working a

IT Solution Architect - Blue Yonder WMS & Labor Management

BJ's Wholesale Club

Marlborough, Massachusetts, USA

Full-time

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working a

Lead IT Service Major Incident Manager

Centene Corporation

Missouri, USA

Full-time

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Leads the overall IT Major Incident practice and team members, improving enterprise-wide effectiveness and efficiency. Ensures high levels of service and performance targets are

Service Management Analyst V (Asset Management) - Remote

C4 Technical Services

Remote or Eagan, Minnesota, USA

Contract

Service Management Analyst V Remote Summary: The IT Service Management (ITSM) Analyst is responsible for the Asset Management process related to the cloud transformation project. Primarily focusing on ensuring all aspects of a service are ready for cloud productions use, including testing, training, and validation of systems, processes, documentation and personnel. Responsibilities include Collaborating with cloud migration teams to identify, assess, and manage IT assets during the migration

IT Service Delivery Manager

Leidos

Remote

Full-time

At Leidos, we deliver innovative solutions guided by our commitment to deliver mission success for our customers. Our Mission, Vision, and Values guide the way we do business serving government and commercial customers with smarter, more efficient digital and mission innovations. The Digital Modernization Sector is focused on delivering secure, mission-focused solutions at scale to accelerate our customer's digital transformation objectives. We deliver secure, customized enterprise IT solutions

IT/Digital Infrastructure Service Delivery Lead, Associate Director, HYBRID

RTX Corporation

Remote or McKinney, Texas, USA

Full-time

Date Posted: 2025-06-25 Country: United States of America Location: TX190: 2501 West University, McKinney 2501 West University , McKinney, TX, 75070 USA Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date.Security Clearance: DoD Clearance: Secret IT/Digital Infrastructure Service Delivery Lead, Associate Director (P6) Raytheon Digital Technology (DT) Digita

Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.

Remote or Dallas, Texas, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.

Remote or Santa Clara, California, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Sr. IT Systems Engineer (SaaS tools & Endpoint Management)- Remote

Maxonic, Inc.

Remote

Third Party, Contract

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Sr. IT Systems Engineer/ IT Generalist Job Description: Job Title: Sr. IT Systems Engineer/ IT Generalist Job Type: Contract or contract to hire (6 - 12 months) Location: Remote If you are comfortable remaining as a contractor. However, if you are looking to convert to a full-time role, you will eventually be required to work onsite (5 days a week) at one of the following

Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.

Remote or Orlando, Florida, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.

Remote or West Palm Beach, Florida, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

IT Asset Manager - Hardware Asset Management (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position is responsible for highly complex aspects of technology asset management tracking, analysis, and reporting within the Information Technology (IT) department of the Bank. Develops, maintains , and improves upon asset management governance, standards, procedures, plans, controls, and operating metrics to achieve operational objectives . Evaluates current practices, collects information and

IT Asset Manager - Hardware Asset Management (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position is responsible for highly complex aspects of technology asset management tracking, analysis, and reporting within the Information Technology (IT) department of the Bank. Develops, maintains , and improves upon asset management governance, standards, procedures, plans, controls, and operating metrics to achieve operational objectives . Evaluates current practices, collects information and

IT Project / Product Manager (W2 Role)

Kani Solutions

Remote

Contract

Responsibilities: Plan, execute, and deliver IT projects on time, within scope, and within budgetCoordinate internal teams and third-party vendors for seamless executionDefine project scope, objectives, milestones, and resource requirementsManage risks, issues, and change requests throughout the project lifecycleMonitor progress using tools like JIRA, MS Project, or SmartsheetCommunicate effectively with stakeholders, providing status reports and resolving roadblocksEnsure compliance with securi