It service management jobs in boston, ma

Remote or Texas

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

IT Service Operations Technician

Waltham, Massachusetts

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Today

As an IT Service Operations Technician you will be responsible for providing technical support and problem resolution for internal users. In this role you will handle a mix of routine and moderately complex IT issues involving software, hardware, and network access. How you will make an impact The specialist works with limited supervision, contributing to improving support procedures, and collaborates with team members to ensure a consistent, user-centered support experience. You will: Respond

Full-time

USD 33.00 - 37.00 per hour

IT Infrastructure Capacity Management Service Owner

Remote

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11d ago

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

Senior IT Training and Change Management Specialist

Natick, Massachusetts

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Today

Job Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: ;br> The IT Training team designs and delivers training and change management solutions that help staff adopt new and evolving technologies. We partner closely with IT and business stakeholders to guide employees through major system changes,

Full-time

USD 91,000.00 - 141,100.00 per year

IT Service Desk Analyst

Westborough, Massachusetts

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Today

Avidia Bank Equal Employment Opportunity/M/F/disability/protected veteran status Description: Position Overview: Provides first and second level technical support to employees of the bank. Opens, directs and/or resolves Help Desk tickets from users. Provides desktop hardware support including builds, imaging troubleshooting and patching. Primary Responsibilities: Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiv

Full-time

USD 30.00 - 35.00 per hour

IT Infrastructure Capacity Management Service Owner - Remote

Remote

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23d ago

Position: IT Infrastructure Capacity Management Service Owner Duration : 6 months Location: Remote Mode of Work: Contract Role Overview We are seeking an IT Infrastructure Service Owner . This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. R

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Third Party, Contract

Depends on Experience

IT Service Design Lead

Concord, Massachusetts

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Today

Description Leidos was awarded the U.S. Air Force Cloud One Architecture and Common Shared Services (ACSS) contract and currently has an opening for an IT Service Design Lead. This position focuses on adoption of customer-focused service management and will coordinate across multiple areas of the program including cloud engineering, operations and maintenance, and customer support. This is an exciting opportunity to use your experience to modernize a leading, global-scale multi-cloud environment

Full-time

USD 131,300.00 - 237,350.00 per year

Service Delivery Manager, Cloud ERP Application Management Services (AMS)

Remote

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2d ago

Position: Service Delivery Manager, Cloud ERP Application Management Services (AMS) Location: Remote, United States, 40 to 50% travel Duration: 18-24 months About the role: Own production support for Cloud Enterprise Resource Planning (ERP) clients. This is a delivery role, not a project role, focused on the ticket queue, the service level agreement (SLA), and the client relationship. Responsibilities - Run production support on a 24x5 coverage model - Manage a high volume ticket queue and kee

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Contract

Depends on Experience

IT Software Asset Management Analyst (ITSAM)

Remote

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30+d ago

Position Title: ITAM Analyst (SAM) Location: Remote Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment. The Analyst helps

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Contract

$62 - $64

Associate Manager IT Service Delivery

Remote or North Carolina

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Today

Job Title: IT Service Management (Service Desk/Desktop Support) Key Responsibilities - IT Service Management (Service Desk/Desktop Support) Delivering Responsive & Efficient IT Services - Lead day-to-day operations to ensure high-quality IT support tailored to the specific needs of the client hospital, across both technical and application support domains.Supporting Account Success - Contribute to the profitability and financial health of the account by aligning service delivery with corporate

Full-time

USD 50,000.00 - 80,000.00 per year

IT Service Delivery Center of Excellence Manager

Remote

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Today

Position Summary The IT Service Delivery Center of Excellence Manager drives operational excellence in a Octopus organization with multiple arms interacting daily with cross-functional groups across the organization and guided by our shared purpose. Using creativity, customer service, employee experience, education training opportunities, the role will be responsible for continual service improvement across IT Service Delivery organization. This hands-on role requires doing the work while being

Full-time

USD 94,882.00 - 136,096.31 per year

IT Service Delivery Lead - Remote

Remote or Eden Prairie, Minnesota

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Today

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, res

Full-time

USD 91,700.00 - 163,700.00 per year

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

L&I IT Data Management - Manager

Remote or Tumwater, Washington

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Today

Salary : $109,512.00 - $147,264.00 Annually Location : Thurston County - Tumwater, WA Job Type: Full Time - Permanent Remote Employment: Remote Optional Job Number: 2026-08605 Department: Dept. of Labor & Industries Division: Information Technology - Applications & Data Management Opening Date: 10/29/2026 Closing Date: 11/12/2026 11:59 PM Pacific Salary Information: The high end of the salary range, Step M is typically a longevity step Description Our Mission: Keep Washington Safe and Working!Ou

Full-time

USD 109,512.00 - 147,264.00 per year

IT Financial Management Advisor

Remote

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11d ago

We are in search of an IT Financial Management Advisor II or IT Financial Management Advisor to join our Information Technology department in Spokane, Washington (Headquarters). This full-time position reports to the VP, Innovation and IT Planning and leads financial management, performance measurement and value realization practices that support informed technology investment and operational decisions across Information & Technology (I&T). The role partners with I&T leaders, Finance and busine

Full-time

Depends on Experience

Product Manager - IT Procure-to-Pay (P2P) at Remote

Remote

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3d ago

Hi PFA below requirement and let me know your interested Position:Product Manager -ITProcure-to-Pay (P2P) Location: Remote Client: UKGExperience: 10+ YearsWe are seeking a highly experienced, customer-focused Senior Product Manager with strong Procure-to-Pay (P2P) domain expertise. The ideal candidate will combine deep procurement business knowledge with strong product management, customer engagement, communication, and product presentation skills.The candidate should be capable of independent

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Contract

60 - 70

Sr IT Business Analyst - Wealth Management

Remote

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Yesterday

Sr IT Business Analyst - Wealth Management 6-9 Months contract Possible extension Location: Vienna, VA 22182 / Open to remote opportunities across the United States. Domain experience required : Wealth Management/ Asset Management/ Investment Management Note :- This role is for a senior business data alyst can profile and assess the data, can speak with the business to understand needs/requirements and then go after the data to find the insight, can stitch together the data with the business ob

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Contract

Depends on Experience

IT Data Management - Journey (Olympia) Database Administrator

Remote or Olympia, Washington

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Today

Salary: $90,096.00 - $121,176.00 Annually Location : Thurston County - Olympia, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-07788 Department: Dept of Children, Youth, and Families Division: Information Technology Opening Date: 10/16/2026 Closing Date: 11/1/2026 11:59 PM Pacific Description Our vision is to ensure that "Washington state's children and youth grow up safe and healthy -thriving physically, emotionally, and academically, nurtured by family a

Full-time

USD 90,096.00 - 121,176.00 per year

Jira Service Management Engineer / Administrator (Remote)

Remote

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3d ago

DivIHN (pronounced divine) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o

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Contract, Third Party

Depends on Experience

IT Management Analyst

Remote

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3d ago

Role - IT Management AnalystLocation -Elk River, MN (OR) Chaska, MNShift -Night Shift Position SUN-MON-TUE, and every 3rd week, one extra day, either SAT or WEDMust-haveSkillsMainframe OperationsLPARWorkload AutomationMainframe Batch ProcessingCICSDB2Mainframe MaintenanceSLA MonitoringIncident ManagementMandatory Skills Description2+ years of experience supporting large-scale enterprise Mainframe environments with multiple LPARs, or a Bachelor's degree.Minimum 2+ years of experience supporting w

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Third Party, Contract

$28 - $30

It service management jobs in Boston, MA, USA