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IT Operations Service Delivery Manager (SDM) - MSP

Magicforce

Orlando, Florida, USA

Full-time, Part-time, Contract, Third Party

Job Title: IT Operations Service Delivery Manager (SDM) - MSP Location: Orlando, Florida (Day1 On-site) Duration: 12+ Months Job Description: Skills :Vendor management, Network Operations (NetOps), Service Delivery The Service Delivery Manager (SDM) for IT Operations will oversee the delivery of managed services, ensuring high standards of operational excellence, customer satisfaction, and efficiency. This role is critical in managing the relationship between the Managed Services Provider (M

IT Service Delivery Manager

Dexian DISYS

Bedford, New Hampshire, USA

Full-time

We are seeking a highly organized and proactive Service Delivery Manager to join our team. The successful candidate will be responsible for overseeing a team of Help Desk Support Technicians, managing IT assets and department purchasing, and ensuring compliance with software licensing requirements. This role requires a dynamic individual with excellent leadership skills and a strong background in IT service delivery. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made

IT Service Manager

Swanktek

Princeton, New Jersey, USA

Full-time

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.Experience in supporting ITIL processes in a medium to large organization.Strong knowledge of ITIL frameworks and best practices.Excellent analytical, problem-solving, and decision-making skills.Effective communication and interpersonal skills.Ability to work collaboratively with cross-functional teams.Proficiency in using ITSM tools and software. Preferred Experience: Experience in IT serv

IT Service Manager

Swanktek

Chicago, Illinois, USA

Full-time

Keywords: Lead, ITSM, Change management, Incident managementNOTE: Candidate should have lead or managerial experience SkillsBachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.Experience in supporting ITIL processes in a medium to large organization.Strong knowledge of ITIL frameworks and best practices.Excellent analytical, problem-solving, and decision-making skills.Effective communication and interpersonal skills.Ability to work collabora

IT Service Delivery Manager/Project Manager

Miracle Software Systems, Inc.

Chicago, Illinois, USA

Contract

Requirement:Job Title: Service Delivery Manager/Project ManagerLocation: Chicago, IL - OnsiteDuration: 6+ MonthsJob Description:The Service Delivery Manager/Project Manager is responsible for ensuring seamless delivery of services that align with business objectives and client expectations. The person for this tole will be responsible for ensuring the efficient and effective delivery of services to meet business needs and client expectations. This role combines operational oversight with project

IT Service Manager

Ultimate Technologies Group

Fishers, Indiana, USA

Full-time

The Company Ultimate Technologies Group is a family-owned audio-visual technology company headquartered in Fishers, IN. UTG was founded in 2017 by co-owners Will and Tiffany O Brien. Our purpose is to design, install, and service complex, high-performance, reliable AV technology commercially and globally. We focus on providing an easy user interface and industry-best service. We make virtual hybrid communication simple and consistent to help organizations communicate their stories with interacti

IT Service Desk Quality Assurance Manager

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each tea

IT Service Delivery Manager

Stefanini

Remote or Chicago, Illinois, USA

Contract

Stefanini Group is looking for IT Service Delivery Manager for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Technical Project Manager / someone who understand Service Delivery that can work with client on several Facilities opening an one office move. Candidates should have an understanding or technology Service Now/ WIn11 . Company is based in Chicago DeVry University , Client is

IT Service Delivery Manager

Leidos

Remote

Full-time

At Leidos, we deliver innovative solutions guided by our commitment to deliver mission success for our customers. Our Mission, Vision, and Values guide the way we do business serving government and commercial customers with smarter, more efficient digital and mission innovations. The Digital Modernization Sector is focused on delivering secure, mission-focused solutions at scale to accelerate our customer's digital transformation objectives. We deliver secure, customized enterprise IT solutions

IT Service Operations Manager

City of New York

New York, New York, USA

Full-time

Company Description Job Description Must be permanent in the Computer Systems Manager title or reachable on the Computer Systems Manager list. Please include list number and/or civil service status on the resume to be considered About TRS Since 1917, the Teachers' Retirement System of the City of New York (TRS) has been securing better futures for NYC educators. With a pension fund valued at approximately $120 billion, TRS serves over 215,000 members, providing them with retirement, disabilit

Manager, IT Service Management

Vaco by Highspring

Remote

Full-time

Location: 100% Remote in US only, EST Hours Salary: $130,000 + company benefits, pto, 401k match **sponsorship not available, no 3rd parties Overview: The Manager of IT Service Management oversees the day-to-day performance and operations of the organizations IT Service Desk. Drive operational efficiency in alignment with Information Technology Infrastructure Library (ITIL) principles and the organization's IT service management (ITSM) strategy. Important Details: Looking to Shift Left (move

Manager, IT Service Delivery

Hertz

Estero, Florida, USA

Full-time

A Day in the Life: Hertz is seeking an outcome oriented, self-directed Oracle Fusion Tech/Service Delivery who will be accountable for the overall delivery, solution and support of database services in the open systems environment (non-mainframe). Technologies currently include Oracle Fusion, Oracle 19C or latest, OCI, OIC, and AWS database technologies. The SDL will work with customers and Service Providers to ensure that the most appropriate levels of services are provided to meet current and

Manager, IT Service Delivery

Hertz

Estero, Florida, USA

Full-time

A Day in the Life: Hertz is seeking an outcome oriented, self-directed Oracle Fusion Tech/Service Delivery who will be accountable for the overall delivery, solution and support of database services in the open systems environment (non-mainframe). Technologies currently include Oracle Fusion, Oracle 19C or latest, OCI, OIC, and AWS database technologies. The SDL will work with customers and Service Providers to ensure that the most appropriate levels of services are provided to meet current and

Director of IT Service Management Operations

Mitchell Martin, Inc.

New York, New York, USA

Full-time, Contract

Title: Director of IT Service Management OperationsLocation: Northeast Region (Onsite) Employment Type: Full TimeCompensation: Pay Range: $154000k-$220000KDescription: Join a dynamic team as a leader in IT Service Management Operations. Execute daily operations and governance of Incident, Change, Problem, and Release Management. Collaborate with IT teams and stakeholders for process improvement and automation opportunities. Ensure stability, reliability, and continuous improvement of IT services

Sr IT Field Service Support Engineer

Stefanini

Butler, Kentucky, USA

Contract

Stefanini Group is looking for a Sr IT Field Service Support Engineer for a globally recognized company! For interested applicants, click the apply button or you may reach out Micah Andres at / for faster processing. Thank you! JOB DESCRIPTION- IT Field Support Engineer The IT Field Support Engineer will be responsible for day-to-day technical operations, with the purpose of offering technical support and guidance through facilitation of resolution of any incoming IT requests or queries from Car

IT OT Service Management Consultant

Sagatianz Inc

Independence, Missouri, USA

Contract

Job Description The IT-OT Service Management Consultant will play a key role in helping our clients design and implement operational frameworks such as ITIL, COBIT, ISA-95, IEC 62443, NIST 800-53, NIST 800-82, and ISO 55000 within their organizations, specifically as they relate to Operational Technology solutions. This involves a comprehensive analysis of the existing OT infrastructure to pinpoint areas needing improvement. You will be instrumental in developing strategies and solutions that e

ServiceNow IT Service Management Developer

Zachary Piper Solutions, LLC

Columbia, Maryland, USA

Full-time

Piper Enterprise Solutions is seeking an ServiceNow IT Service Management Developer to join an incredible team of healthcare professionals to deliver comprehensive service solutions, including ITIL Request, Incident, Problem, Change, Knowledge, Asset, and other modules. This is a hybrid (1-2 days onsite per month) role located in Columbia, MD . Requirements of the ServiceNow IT Service Management Developer: Collaborate with stakeholders to research, analyze, and implement enterprise-wide solut

Technical Support Specialist III- IT Service Desk Support- FT- Days

DHR Health

Edinburg, Texas, USA

Full-time

DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: The Tier Technical Support Specialist develops and supports technologies that center on the desktop presentation to users as well as infrastructure components that support the desktop environment. Under limited supervision, resolves technology issues, interfaces with vendors for product information and support, and works with end users to ensure high satisfaction levels and reliability of our systems. POSITION EDUCATION/ QUALIFICAT

IT Service Operations Engineer

NYISO

Rensselaer, New York, USA

Full-time

Job DescriptionThe New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Informati

Space Force - Sr Advanced Systems Engineer - Configuration Management / IT Service Management Architect

General Dynamics

Scottsdale, Arizona, USA

Full-time

Basic Qualifications Requires a Bachelor's degree in Systems Engineering, or a related Science, Engineering or Mathematics field. Also requires 8+ years of job-related experience, or a Master's degree plus 6 years of job-related experience. Agile experience preferred. CLEARANCE REQUIREMENTS: Department of Defense SECRET security clearance is preferred at time of hire. Candidates must be able to obtain a SECRET clearance within a reasonable amount of time from date of hire. Applicants selected