Remote or Cambridge, Massachusetts
•
Today
Posting Description IT SUPPORT SPECIALIST, Information Systems and Technology (IS&T) , in the Escalations team identifies emerging and complex IT issues and problems, and facilitates the resolution of undocumented issues through investigation, diagnosis, and troubleshooting. The IT Support Specialist serves as a resource for multi-disciplinary projects within IS&T and routinely collaborates with cross-functional teams. As IS&T expands its support for generative AI tools and services, the team wi
Full-time