knowledge base Jobs in seattle, wa

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EMR Help Desk (Epic MyChart)

Talent Groups

•

Remote

Third Party, Contract

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift
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Posted 17 days ago | Updated 16 days ago

UKG Pro WFM Advanced Scheduling Specialist

Source Code Technologies LLC

•

Remote

Contract, Third Party

Title: UKG Pro WFM Advanced Scheduling Specialist Retail (Remote, PST Hours)Location: Remote (PST Hours) Job Summary:We are seeking a UKG Pro WFM Advanced Scheduling Specialist with strong experience in retail and machine learning based optimized scheduling. This individual will lead a junior team while driving configuration, support, and optimization of UKG Advanced Scheduling modules for a major retail client. This is a long-term remote opportunity with a high likelihood of extension. Key Res
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Posted 2 days ago

Application Specialist I

Sahi Softtech

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Remote

Full-time

Application Specialist I Principal Responsibilities: Investigates, diagnoses, and solves application-related issues and fulfills service requests for standard and ad-hoc offerings.Schedules work to meet priorities and minimize business disruption.Maintains security and functionality through the application of temporary fixes and workarounds.Updates knowledge base to facilitate future resolution of common errors.Keeps relevant stakeholders apprised of any new issues in a clear and timely manner.P
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Posted 20 days ago

Senior Associate Infrastructure Operations Support

Aspire IT Experts Solutions LLC

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Remote

Full-time

Apply ONLY If you are okey for W2 Position - NO - C2C 7+ years of experience in IT infrastructure operations with a strong focus on L1 and L2 support. Proven expertise in monitoring tools (e.g., Splunk, OEM, Wily, etc). Hands-on experience with Windows/Linux servers, virtualization, and cloud platforms (AWS/Azure/Google Cloud Platform). Strong understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN). Familiarity with ITIL framework and service management tools (e.g., ServiceNow). Excell
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Posted 26 days ago | Updated 16 days ago

Lead Gen AI engineer

Pyramid Technology Solutions, Inc.

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Remote

Contract

Position: Lead Gen AI engineer Location: Remote Duration: 5 months with possible extension Must have skills: AWS Bedrock, LLMs, RAG, Python or Node.js Description: Join a specialized GenAI team that will deliver scalable, production-grade solutions to automate mortgage document review, data extraction, and due diligence. You will build, optimize, and maintain workflows leveraging AWS Bedrock (BDA, Blueprints, Knowledge Base, Agents), LLMs, RAG, chunking strategies, and a full suite of AWS server
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Posted 19 days ago | Updated 5 days ago

Kogito Consultant

Inclined Inc

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Remote

Contract, Third Party

Role: Kogito consultant Duration :Long Term Location : US remote Job Responsibilities: - Experienced Kogito consultant to Architect, Design, implement complex business workflow process in Kogitos. Minimum 3 years of experience required. - Work with very complex workflows, asynchronous tasks, user tasks, event listeners and Business Central deployments & APIs. - Responsible for setting up JBPM environment - Responsible for researching, analyzing, coding, and testing all changes. - Understanding
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Posted 18 days ago | Updated 18 days ago

Risk Adjustment Coder

Radiant System, Inc

•

Remote

Contract

This position is responsible for ongoing risk adjustment improvement activities Under general supervision this position includes ongoing quality improvement activities to ensure the organization s Risk Adjustment programs are implemented and meet all government requirements. NATURE AND SCOPE This role does not manage people This job reports to: Departmental Leadership Necessary Contacts: In order to effectively fulfill this position, the incumbent must be in contact with: All levels of Client
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Posted 2 days ago

ServiceNow Admin

Application Management Services LLC

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Remote

Full-time

ServiceNow serves as the firm's enterprise platform and system of record for change management, configuration (CMDB), incidents, asset management, knowledge base, service requests, and other ITSM/ITOM functions. The Applications Engineer will play a critical role in maintaining the stability, performance, and security of the platform while also supporting strategic enhancements and integrations. Key Responsibilities: Lead administrative tasks, including ServiceNow upgrades, configurations, and p
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Posted 18 days ago | Updated 4 days ago

DevOpsEngineer

4dot5

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Remote

Full-time

DevOps Engineer - Full time Remote role The DevOps Engineer is responsible for designing, implementing, and optimizing the organization's continuous integration/continuous deployment (CI/CD) pipelines, automating cloud/on-premises infrastructure management, and ensuring seamless collaboration between development and operations teams. The role involves troubleshooting systems, implementing scalable solutions, and driving infrastructure-as-code (IaC) practices. Essential Job Duties and Responsibil
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Posted 11 days ago

Palantir Foundry Platform Engineer

Edify Technologies, Inc.

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Remote

Third Party, Contract

Job Title: Palantir Foundry Platform Engineer Job Location: Remote Duration: Contract About Edify : Headquartered in Naperville, IL, we are a dynamic team with over two decades of industry expertise, dedicated to delivering robust business solutions, staff augmentation, and a comprehensive range of application and web services. As a former recipient of INC. Magazine's prestigious '5000 Fastest Growing Private Companies' award, we take immense pride in our proven track record of success. At Edify
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Posted 4 days ago | Updated 2 days ago

Medical Safety Director

New Era Technology

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Remote

Contract

Key Responsibilities and Major Duties: Leads Medical Surveillance Teams in the area of Signal Detection/Safety surveillance, evaluate and integrate data from multiple sources, including clinical, non-clinical and real-world, to understand and manage safety signals. Accountable for risk strategy, risk assessment and risk minimization for company products in partnership with other company functions. Serve as safety consultant for product development activities. Leader or key contributor to safety
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Posted 10 days ago | Updated 5 days ago

Production Support Lead

LTIMindtree

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Remote

Full-time

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 9
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Posted 18 days ago

MS Dynamics 365 CE Application Management Consultant

TalentFish LLC

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Remote

Contract

Title: MS Dynamics 365 CE Application Management Consultant Location: Remote USA Job Type: Contract JOB OVERVIEW TalentFish is casting a line for a MS Dynamics 365 CE Application Management Services Specialist who will serve as a subject matter expert in Microsoft Dynamics 365 Customer Engagement (CE). This role is responsible for the ongoing support, maintenance, and enhancement of D365 CE applications post-implementation. The ideal candidate will be an experienced Dynamics 365 CE professional
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Posted 2 days ago | Updated 2 days ago

Microsoft365 Architect/M365 Architect

EdgeAll

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Remote

Contract

O365 AIP Admin Remote Job Description: Manage and administer Microsoft 365 (O365) environments, including user provisioning, license management, and security configurations.Provide remote technical support to end-users, resolving hardware and software issues promptly and effectively.Utilize remote access tools to troubleshoot and resolve user-reported problems.Design, implement, and manage the Exchange Online, TEAMS, OneDrive and other O365 resources environment, including mailbox configurations
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Posted 19 days ago

Knowledge and Cyber Lead - Remote

Prudent Technologies and Consulting

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Remote

Contract

Knowledge and Cyber Lead - Remote Contract The position in question is the Knowledge and Cyber Lead, a role that is pivotal for the strategic oversight, organization, and continuous improvement of our knowledge base, with a strong emphasis on cybersecurity awareness and best practices. This role is essential for ensuring the accuracy, clarity, and alignment of Global Service Desk processes with security protocols. Key responsibilities of the role include: - Driving cybersecurity awareness by int
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Posted 2 days ago | Updated 2 hours ago

Knowledge Manager

Prudent Technologies and Consulting

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Remote

Third Party, Contract

Job Description The position in question is the Knowledge and Cyber Lead, a role that is pivotal for the strategic oversight, organization, and continuous improvement of our knowledge base, with a strong emphasis on cybersecurity awareness and best practices. This role is essential for ensuring the accuracy, clarity, and alignment of Global Service Desk processes with security protocols. Key responsibilities of the role include: Driving cybersecurity awareness by integrating threat prevention an
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Posted 4 days ago | Updated 3 days ago

Jira and Confluence Administrator

Veterans Sourcing Group

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Remote

Contract

Job Tile: Jira and Confluence Administrator Location: San Francisco, CA 94105 (100% Work from home) Duration: 6 Months Contract Potential Extension Job Description: We are seeking an experienced Jira and Confluence Administrator and customer advocate to help guide our team in their journey towards becoming a world-class engineering organization.This role is critical to ensuring the stability, performance, and scalability of our Atlassian ecosystem, supporting both on-premise and cloud environmen
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Posted 25 days ago | Updated 2 days ago

Desktop Support- Hybrid

Pull Skill Technologies

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Remote or Stevens Point, Wisconsin, USA

Third Party, Contract

Role: Deployment Engineer (5) Roles Location: Houston, TX, Steven s Point, Wisconsin and Schaumburg, IL Duration: 2-3 months Position Overview: We are seeking five Deployment Engineers to support a large-scale corporate computer refresh initiative. In this hands-on role, you will be responsible for the end-to-end deployment of new user devices, ensuring seamless migration of data, applications, settings, and permissions. This is a customer-facing technical role that requires a mix of hardware ex
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Posted 5 days ago | Updated 2 days ago

CyberSecurity - Knowledge Manager

Prudent Technologies and Consulting

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Remote

Contract

Role: CyberSecurity - Knowledge Manager Duration 1 year Type: 100% Remote The position in question is the Knowledge and Cyber Lead, a role that is pivotal for the strategic oversight, organization, and continuous improvement of our knowledge base, with a strong emphasis on cybersecurity awareness and best practices. This role is essential for ensuring the accuracy, clarity, and alignment of Global Service Desk processes with security protocols. Key responsibilities of the role include: - Driv
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Posted 4 days ago | Updated 4 days ago

IT SERVICE OPERATIONS

Orbitz Technologies Inc

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Remote

Full-time

SENIOR MANAGER, IT SERVICE OPERATIONS (NY OR DC ONLY) Location: Job is fully remote, no location specified Security Clearance Required: No Benefits - Full Relocation Assistance Available - No Commission Compensation - No Bonus Eligible - Yes Overtime Eligible - No Interview Travel Reimbursed - No CANDIDATE DETAILS Seniority Level - Mid-Senior Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally Industry: Legal Job Category: Information T
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Posted 3 days ago