Trenton, New Jersey
•
Today
Lead enterprise technical support using ITSM best practices and Salesforce Service Cloud. Drive queue efficiency, streamline escalations, and manage high-volume case operations for critical statewide data systems Work Mode: Hybrid (3 Days On-Site, 2 Days Remote) Location: Trenton, NJ (NJDOE Office of Information Technology) Role Overview: The Senior Help Desk Manager leads daily operations and service delivery for mission-critical, statewide enterprise data systems. This role is responsible for
Easy Apply
Contract, Third Party
$$40/hr on W2