Note - Submit with Last 4 SSN, MMDD(DOB), Address and contact details. Responsibilities: Serve as the primary internal subject matter expert for the Meditech EHR platform (Client/Server and Magic). Act as the point person for questions regarding EHR capabilities, project resourcing, and domain-specific system knowledge. Guide stakeholders in understanding system limitations, workflows, and how changes may impact operations across domains Leverage your technical background to collaborate with IT,
Key Responsibilities: - Provide advanced troubleshooting and backend support for unresolved Tier-2 escalations - Identify system-level bugs, performance bottlenecks, integration issues - Perform backend diagnostics, log analysis, database queries (where applicable) - Collaborate with Meditech vendor teams and internal developers - Manage system patches, version upgrades, and UAT coordination - Create configuration change requests and perform change control - Document root causes and contribute t