Reading, Pennsylvania
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Today
JOB DESCRIPTIONPC Helpdesk Location: 201 Wellness WyReading, PA 19605 The Band 2 Desktop Support Engineer provides day-to-day local/remote desktop support, receives inbound calls, answers questions, troubleshoots, and documents steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all sh
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