Remote
•
Today
We are seeking an experienced AI & Automation Lead to lead the implementation, optimization, and governance of artificial intelligence solutions supporting customer service operations, intelligent self-service, and contact center modernization initiatives. Position SummaryThe AI & Automation Lead will be responsible for designing, implementing, and governing AI-driven customer engagement capabilities, including conversational AI, Agent Assist solutions, intelligent routing, automated quality as
Easy Apply
Full-time
150000 - 190000


















