Santa Clara, California
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Role: ServiceNow Program Manager Location: Santa Clara, CA (Onsite) 10+ years of experience in program/project management, including 5+ years managing large-scale IT programs. Proven experience in customer support systems and operations (e.g., Zendesk, Salesforce Service Cloud, custom support portals, or internal ticketing systems). Deep familiarity with SAFe Agile, including Agile Release Trains (ARTs), PI Planning, and Lean Portfolio Management. Demonstrated ability to lead programs involving
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