Chicago, Illinois
•
Yesterday
Positions Contributions to Work Group: - Triage & Resolve support tickets as per the defined Service Level agreement- Works on critical application/technical problem identification and resolution, including responding to off-shift and weekend support calls.- Tickets investigation; statistical analyses, testing and analysis of application failures- Tickets Resolution - Proactively identifying and managing issue resolutions / documenting and provide follow-up on the resolution process with request
Easy Apply
Contract
50 - 56


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