phone support Jobs in san jose, ca

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Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 13 days ago | Updated 5 hours ago

Service Delivery Manager

APN Consulting Inc

•

Santa Clara, California, USA

Contract

Title: Service Delivery Manager Fulltime Location: Santa Clara, California. Day one onsite Responsibilities Process definition and ownership. Primarily the below listed processes. Deskside Support & Service Desk experience are mandatory. (Event, Incident, Request, Access, Release, Change, Problem, Asset, capacity & availability management processes) Should have in-depth knowledge of ITIL framework. Manage a team of 50-70 people (North America & Mexico) Identifies and creates solutions to solv
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Posted 22 days ago | Updated 5 hours ago

Desktop support

Teceze Ltd

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Santa Clara, California, USA

Contract

Job Description: We are seeking a Senior Deskside Support Specialist to join our team. The ideal candidate will provide technical support to end-users in person, over the phone, or via remote tools. They will be responsible for installing, configuring, and troubleshooting hardware and software, as well as ensuring that all IT equipment is maintained and updated. The Senior Deskside Support Specialist will also be involved in IT projects and initiatives, providing expertise and guidance to the te
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Posted 7 days ago

Desktop Mac Support Engineer in Santa Clara95051(Day 1 Onsite)

K-Tek Resourcing LLC

•

Santa Clara, California, USA

Contract

Role - Desktop Mac Support Engineer Location with Zip Code - Santa Clara 95051 (Day 1 Onsite) Rate: US$30-35 Mandatory Skills - Windows/Mac/ Linux Job Description A senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service. They use various tools as a consumer such as In Tune, JAMF, SCCM, Okta, Ninja
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Posted 8 days ago | Updated 1 day ago

Desktop Support Engineer

Danta Technologies

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Santa Clara, California, USA

Contract

A Senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service. They use various tools as a consumer such as In Tune, JAMF, SCCM, Okta, Ninja One, Active Directory, Azure Active Directory to identify the root cause and provide a solution or workaround. Responsibility also includes ensuring the reliability, sec
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Posted 1 day ago | Updated 5 hours ago

Desktop Support Engineer

Laiba Technologies LLC

•

Santa Clara, California, USA

Contract

Manage and administer Windows servers, including installation, configuration, and maintenance tasks.Perform system upgrades and patches on Windows servers and workstations.Monitor system performance and troubleshoot performance issues as needed.Implement and maintain security measures to protect Windows-based systems from vulnerabilities and threats.Collaborate with other IT teams to integrate Windows systems with other technologies and platforms.Document technical procedures, configurations, an
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Posted 26 days ago

Senior Manager, AppleCare Support Engineering - App Store and Services

Apple, Inc.

•

Sunnyvale, California, USA

Full-time

Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing
Posted 12 days ago | Updated 4 hours ago

Desktop Support TechnicianEntry Level 1 (Windows & MAC)

New Era Technology

•

San Jose, California, USA

Full-time

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information
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Posted 1 day ago

Network Support

Collabera LLC

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Santa Clara, California, USA

Contract

Pay Rate- $32/hr. - $37/hr. Provide Technical Support to customers and partners Provide configurations, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner. Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Review of technical documentation for training materials, technical mar
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Posted 22 days ago | Updated 6 hours ago

Onsite Desktop Support L2 required in Santa Clara for a Contract Role

SoftHQ, Inc.

•

Santa Clara, California, USA

Third Party, Contract

Title : Desktop Support L2 Location : Santa Clara ,CA Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: o Develop a technical understanding of corporate IT environment so you can effectively support our users. o Answer to local and remote users' configuration questions and other requests, helping them to solve problems. o
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Posted 28 days ago | Updated 15 hours ago

Senior Technical Support Engineer

TSP

•

San Jose, California, USA

Full-time

If you're one to rise to a challenge, this opportunity is for you. Your resume is great, but we also want to know what drives you. We're big on culture and look for employees who can grow both professionally and personally with us. At TSP, we make sure our employees have the opportunity to build fulfilling careers. Why? Because if our people aren't taken care of, our customers won't be either. TSP was founded on the belief that our product is our people, and our commitment to those employees is
Posted 4 days ago | Updated 5 hours ago

Systems Technician - Help Desk Endpoint Services (Locals only)

Triune Infomatics Inc

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San Jose, California, USA

Contract, Third Party

Role: On-Call Senior Systems Technician - Advanced Help Desk Endpoint Services (Tier ) Location: San Jose, CA (Onsite) (Locals Only) Duration: 3 to 6 months (may get extended) Rate: $58/hr on W2 Overview: The On-Call Senior Systems Technician (Tier ) position is a senior-level role requiring extensive experience and expertise in desktop support and systems administration. This role is responsible for providing advanced troubleshooting and maintenance for endpoint equipment, operating independent
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Posted 2 days ago | Updated 2 days ago

Senior Technical Support Engineer

ServiceNow, Inc.

•

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 12 days ago | Updated 4 hours ago

Senior Technical Support Engineer

ServiceNow, Inc.

•

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 12 days ago | Updated 4 hours ago

Senior Technical Support Engineer

ServiceNow, Inc.

•

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 12 days ago | Updated 4 hours ago

PLM Analyst

Cygnus Professionals

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Sunnyvale, California, USA

Contract, Third Party

Role: PLM Analyst Location: Sunnyvale CA , Redmond WA, Seattle (Stadium), New York (Farley), and Austin TX (Onsite) Consultant has to be onsite at any one of the location mentioned above. Overview As Product Configuration Analyst will work side-by-side with engineering and business teams that are leading innovation in this exciting new product category. The Product Configuration Analyst will support product programs by managing component and BOM creation from early concept through obsolescence
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Posted 9 days ago | Updated 5 days ago

Senior Technical Support Engineer

ServiceNow, Inc.

•

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 12 days ago | Updated 4 hours ago

Staff Technical Support Engineer

ServiceNow, Inc.

•

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 6 days ago | Updated 4 hours ago

Desktop Support Technician

New Era Technology

•

San Jose, California, USA

Full-time

SUMMARY: We are seeking to hire a Desktop Support Technician to join our team. The ideal candidate will be a self-starter, focused on positive outcomes for the customer. The candidate will need to be comfortable leading and guiding a team of desktop technicians, be able to view situations from multiple angles, and will naturally take the lead to resolve problems when they arrive. Finally, the ideal candidate will be confident in themselves to suggest improvements when they observe deficiencies.
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Posted 29 days ago

Technical Support Engineer (L5) - Productivity

Netflix, Inc.

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Los Gatos, California, USA

Full-time

Netflix is the world's leading streaming entertainment service with 220 million paid memberships in over 190 countries, enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments. About the Engineering Support Organization The primary goal of the Engineering Support Organization
Posted 23 days ago | Updated 5 hours ago