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Customer Experience Analyst - CGS

BlueCross BlueShield Of South Carolina

Nashville, Tennessee, USA

Full-time

Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also ha

Commercial Product Manager III - Digital VoC Analyst

First-Citizens Bank & Trust Company

Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in North Carolina. We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improvements to enhance the commercial banking experience. Why Join Us? This is an exciting opportunit

Commercial Product Manager III - Digital VoC Analyst

First-Citizens Bank & Trust Company

Texas, USA

Full-time

Overview This is a remote role that may be hired in North Carolina. We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improvements to enhance the commercial banking experience. Why Join Us? This is an exciting opportunit

Commercial Product Manager III - Digital VoC Analyst

First-Citizens Bank & Trust Company

Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in North Carolina. We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improvements to enhance the commercial banking experience. Why Join Us? This is an exciting opportunit

UX Researcher

Arizona State University

Scottsdale, Arizona, USA

Full-time

Job Profile: IT Support Specialist 2 Job Family: IT Support Services Time Type: Full time Max Pay - Depends on experience: $75,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Description: Do y

Senior UX Researcher

TEKsystems c/o Allegis Group

Florham Park, New Jersey, USA

Full-time

Top Skills' Details 1) 4+ Years of UX Research within a B2B environment 2) Running usability studies (~1 month) *M.S./ B.Des / M.Des degree in HCI, Human Factors, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields. The UX Research team is looking for a dynamic and passionate UX Researcher with at least three years of B2B UX Research experience. They will be working cross functionally to overhaul reporting structures.

Applied UX Researcher (Messaging Apps)

U.S. Tech Solutions Inc.

New York, New York, USA

Contract

Project Overview: This project is focused on evaluating new and existing mobile features for iOS in conjunction with upcoming feature rollouts and marketing initiatives. The goal is to assess how these features are perceived by users and to inform strategic decisions around whether a feature should be launched, improved, or deprioritized ultimately ensuring that feature development aligns with user needs and delivers meaningful value.Overall Responsibilities: This role will focus on using surv

UX Researcher

Aditi Consulting

Redmond, Washington, USA

Contract

Payrate: $36.36 - $36.36/hr. Summary: The UX research team conducts studies across ARC research projects to evaluate and enhance product usability. They use focus groups, document UX decisions, assess solutions, and present findings via formal reports. Tasks of the role: Conduct user research using qualitative and quantitative methods Perform usability testing Use tools like Qualtrics, User Zoom, Validity Collaborate with design and development teams Present research findings Must have skills:

Senior UX Researcher

TEKsystems c/o Allegis Group

Roseland, New Jersey, USA

Full-time

Top Skills' Details 1) 4+ Years of UX Research within a B2B environment 2) Running usability studies (~1 month) *M.S./ B.Des / M.Des degree in HCI, Human Factors, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields. The UX Research team is looking for a dynamic and passionate UX Researcher with at least three years of B2B UX Research experience. They will be working cross functionally to overhaul reporting structures.

Insights Analyst, Research and Analytics - Roundel Performance & Insights

Target

Minneapolis, Minnesota, USA

Full-time

The pay range is $68,800.00 - $123,800.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life i

Data Analyst - IT - II

Judge Group, Inc.

Irving, Texas, USA

Contract

Location: Irving, TX Salary: $35.00 USD Hourly - $40.00 USD Hourly Description: What will you do: Design, build, and implement data flow, data validation, and system integrations in collaboration with GTS, AI&D, vendors, business teams, and development teams. Drive agile project management, including creating user stories in Jira, leading grooming sessions, and ensuring successful sprint execution. Utilize expertise with VOC vendors such as Qualtrics, Medallia, and other customer experien

Software Engineer Technical Leader- Atlassian Systems Engineer

Splunk Inc.

North Carolina, USA

Full-time

Description Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our wor

User Experience Researcher

2K

Novato, California, USA

Full-time

Who We Are 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K's portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K Spo

Principal UX Research Manager

Microsoft Corporation

Redmond, Washington, USA

Full-time

The Windows + Devices, Design + Research team is hiring a Principal UX Research Manager to drive innovation at the intersection of AI and the operating system. You'll lead a dynamic team of researchers and collaborate across disciplines and throughout Microsoft. From defining macro-level strategy to refining implementation details, you'll guide Windows' evolution in a new era of AI-enhanced computing. We're looking for someone who thrives in ambiguity and leads with clarity, who connects dots a

Director of Career Technology and Assessment

Virginia Jobs

Blacksburg, Virginia, USA

Full-time

Job Description The Director of Career Technology and Assessment reports to the Senior Director of Career and Professional Development (CPD), serves on the unit's leadership team, and provides strategic leadership and/or coordination for all assessments, reporting, and data analysis - including, but not limited to, the First Destination Survey, Administrative Unit Assessment Reports, alumni and employer surveys, targeted program assessments and CPD annual reports. The director consults with CPD

Lead Software Engineer - Java/UI/AWS Developer Lead

JPMorgan Chase & Co.

Plano, Texas, USA

Full-time

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer & Commercial Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across mul

Software Engineer

JPMorgan Chase & Co.

Plano, Texas, USA

Full-time

Job Description DESCRIPTION: Duties: Design, develop and implement software solutions. Solve business problems through innovation and engineering practices. Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application

UC Engineer III

Chewy

Plantation, Florida, USA

Full-time

Our Opportunity At Chewy, it is our mission to be the most trusted and convenient destination for pet parents and partners everywhere! We have evolved into an innovative Fortune 500 industry leader. We are looking for a Contact Center Engineer to join Chewy's Unified Communications team, focused on the design, implementation, and delivery of Genesys Cloud CX solutions! This role is critical in supporting our enterprise-wide Omnichannel migration initiative, delivering seamless customer experien

UC Engineer III

Chewy

Richardson, Texas, USA

Full-time

Our Opportunity At Chewy, it is our mission to be the most trusted and convenient destination for pet parents and partners everywhere! We have evolved into an innovative Fortune 500 industry leader. We are looking for a Contact Center Engineer to join Chewy's Unified Communications team, focused on the design, implementation, and delivery of Genesys Cloud CX solutions! This role is critical in supporting our enterprise-wide Omnichannel migration initiative, delivering seamless customer experien

Senior UX Researcher

Arizona State University

Scottsdale, Arizona, USA

Full-time

Job Profile: IT Support Specialist 3 Job Family: IT Support Services Time Type: Full time Max Pay - Depends on experience: $85,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Description: Do yo