Remote help desk support Jobs

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Help Desk Support

Serenity Info Tech, Inc.

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Remote

Contract, Third Party

Job Description:Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Purpose of Position/Summary: Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capac
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Posted 19 hours ago | Updated 18 hours ago

Help Desk Support (SACWIS Support)

Encore Consulting Services

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Remote

Contract

Job Title: Help Desk Support (SACWIS Support) Location: Indianapolis, IN (Remote) Contract Duration: Long-Term Client: Indiana Department of Child Services (IN-DCS) Requisition ID: 773612 Job Summary: The Indiana Department of Child Services is seeking a highly motivated and detail-oriented Help Desk Support specialist to provide technical and functional assistance for the Statewide Automated Child Welfare Information System (SACWIS). The ideal candidate will have a mix of strong communication
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Posted 17 hours ago

IT Helpdesk Support Technician

TEKsystems

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Remote or Lansing, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 2 days ago

Tier 1 Helpdesk Support

TEKsystems

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Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 1 day ago | Updated 10 hours ago

Help Desk Support (Spanish Speaking)

Concero

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Remote

Contract

Job Summary: In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to imple
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Posted 12 days ago

Help Desk Support

Kforce Technology Staffing

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Remote or Reno, Nevada, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist to join their team onsite in Reno, NV. Overview: Come join the workforce Technology Team. We operate by caring and creating experiences that reflect the Company brand and values, practicing what we preach and simplifying the business of life for our employees, delighting our employees so they can be inspired to pass on the delight to our customers, and we are constantly working to improve our services and products.
Posted 12 days ago | Updated moments ago

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

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Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization
Posted 19 days ago | Updated 2 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 2 hours ago

Help Desk Support Spec

CVS Health

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South Carolina, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 4 days ago | Updated 2 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 2 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 2 hours ago

IRS Criminal Investigation (IRS-CI) Analysts

Fremont Solutions Group

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Remote

Full-time

We are looking for multiple analysts with IRS Criminal Investigation (IRS-CI) Clearance including a Program Analyst, Technical Analyst, Systems Analyst/Information Security Specialist, and Technical Specialist/Help Desk Support. All roles are 100% remote. Program Analyst: We are seeking a Program Analyst to support the IRS-CI Technical Operations Center (TOC), a mission-critical component of our IRS project. This role focuses on portfolio planning, performance tracking, and programmatic oversigh
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Posted 13 days ago

HelpDesk Analyst

Innosoul inc

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Remote

Contract, Third Party

Job ID: IN-773612 Remote HelpDesk Analyst with ticketing, Jira, Confluence, Service Management tools, Genesys phone system, Salesforce, L1/L2 and Child Welfare experience Location: Indianapolis, IN (Indiana Department of Child Services DCS) Duration: 5 Months Position: 1(1) Skills: Associates Degree or 3 plus years or experience Required 3 Years Working knowledge of Microsoft Office (Outlook 365, Word and Excel); Required 5 Years Prior customer service experience Required 5 Years Knowledge of h
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Posted 19 hours ago

Service Desk Analyst

TEKsystems

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Remote or Maryland, USA

Full-time

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25-30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities: Serve as a customer advocate, ensuring timely and effective resolution of issues.Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.Handle incoming
Posted 1 day ago | Updated 1 hour ago

Lead Technician

TEKsystems

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Remote or Fenton, Missouri, USA

Full-time

Description Call Handling & SupportDeliver tech support for end-users and clientsAccurately log, categorize, and prioritize support requestsPerform remote and on-site troubleshooting for hardware, software, and network issuesEscalate complex issues to internal teams or external vendors Team Coordination & Leadership: Mentor and guide junior techniciansLead team meetings for knowledge-sharing and task managementMaintain technical documentation and procedural guidesSupport training and onboarding
Posted 3 days ago | Updated 22 hours ago

IT Service Desk Analyst

TEKsystems

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Remote or Cincinnati, Ohio, USA

Full-time

Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND PREFERRED SKILLS Essential: 3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment. Knowledge of computer hardware, software, and operating systems. Experience troubleshooting and resolving technical issues. Possess strong logic, problem solving, and reasoning skills. Familiarity with Hel
Posted 2 days ago

Tech Support Level I

Kforce Technology Staffing

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Remote or St. Louis, Missouri, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a motivated and customer-focused Tech Support Level I to join their MSP team in Saint Louis, MO. Job Summary: This entry-level role is ideal for someone passionate about IT, eager to learn, and ready to provide hands-on support to a variety of clients. You'll be the first point of contact for technical issues, assisting with hardware/software troubleshooting, installations, and basic network support. Key Responsibilities: * Provide Tier 1 h
Posted 19 hours ago | Updated moments ago

Lead Help Desk Technician/Trainer (00127)

Virginia Jobs

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Remote or Chesterfield, Virginia, USA

Full-time

Title: Lead Help Desk Technician/Trainer (00127) Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Exempt Hiring Range: $65,000 - $75,000 Full Time or Part Time: Full Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campus
Posted 11 days ago | Updated 2 hours ago

Help Desk Specialist - SBG

Document Storage Systems Inc

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Remote or Virginia, USA

Full-time

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong
Posted 2 days ago | Updated 11 hours ago

Healthcare service Desk/helpdesk

Infinite Computer Solutions (ICS)

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Remote

Full-time

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software
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Posted 55 days ago | Updated 17 hours ago