Service desk analyst jobs in Delaware, USA

2 results (0 new)

Remote

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Today

Job ID: 2616678 Location: Remote Work, VA, US Date Posted: 2026-09-10 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_REMOTE Description SAIC has opportunities for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of conta

Full-time

USD 40,000.00 per year

Tier 1 Support Analyst

Remote

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17d ago

Tier I Support Analyst Location: Remote Work Type: Full Time Job Description: Provide Tier 1 help desk support for Case triaging, documenting, and resolving routine end-user cases in a timely and accurate manner.Respond to user inquiries and support basic troubleshooting for access, registration, account, and application issues.Monitor the Cases tab to identify new support requests, prioritize work, and ensure appropriate case follow-up and closure.Use knowledge articles and established SOPs t

Easy Apply

Full-time

$35 - $45