service desk analyst Jobs in new york, ny

1 - 9 of 9 Jobs

Service Desk AnalystJob Title - Service Desk Analyst

Hexaware Technologies, IncCompany Name - Hexaware Technologies, Inc

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Florham Park, New Jersey, USA

Full-time

Position: Service Desk Analyst Location: Florham Park, NJ 07932 (Onsite) Hiring: Contract / Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolution

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

Service Desk AnalystJob Title - Service Desk Analyst

Siri Infosolutions IncCompany Name - Siri Infosolutions Inc

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New York, New York, USA

Contract

Provide support for issues related to password resets, MS Office, Windows, Epic EMR, VMWare VDI, Cisco AnyConnect VPN, Printers, PC's, laptops, Medication Carts, and Wireless PC carts. Manage level 1 & 1 Incident/service requests from report to resolution. Receive, prioritize, document and actively resolve end user help requests Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA) Track open tickets (via ServiceNow) and monitor ticket progress per SLA

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

Service Desk Analyst (Weekend/Night Shift)Job Title - Service Desk Analyst (Weekend/Night Shift)

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

•

Remote or New York, New York, USA

Contract

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time