service desk technician Jobs

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Service Desk Technician

Ledgent Technology

Costa Mesa, California, USA

Full-time

We are hiring a Service Desk Tech to start immediately. This is a Direct Hire position Hybrid on site in Costa Mesa, 3 days on site 2 days remote We are looking for someone with about 3 years of professional IT Support experience PRIMARY ROLE AND RESPONSIBILITIES Process Service Desk requests to ensure timely and effective resolution of end-user inquiries in line with IT Service Management (ITSM) best practices. Serve as the first point of contact for internal staff seeking technical assistance

Service Desk Technician

Procal Technologies

Dallas, Texas, USA

Contract

Role: service desk Location: Dallas, TX (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training s, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum

IT Service Desk Technician L2

Milestone Technologies, Inc.

New York, New York, USA

Contract

L2 Service Desk Technician On Site NO C2C or 3rd party applications Location: New York, NY. (On-site M-F) Must be LOCAL no relocation applicants considered. Contract length: 12 months Pay range: $40-43/hr. The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Required Skill

Service Desk Technician

Tandym Tech

Winchester, Virginia, USA

Contract

A top financial services company in Winchester, VA is seeking a Service Desk Technician to join their growing team. About the Opportunity: Schedule: M-F Hours: 8am-4:30pm EST Setting: Hybrid role (must be onsite at least 10 days a month) Responsibilities: Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues, outbound interactions, and emails Leverage resources to resolve technical issues timely Use PC applications (e.g., word processing, spr

IT Service Desk Technician

TEKsystems c/o Allegis Group

Wilsonville, Oregon, USA

Full-time

A growing Biotechnology company in Wilsonville, OR is hiring an IT Service Desk Analyst to join the team for a great opportunity! Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devicesEnsure that all issues and requests are documented accurately in the IT ticketing systemMonitor and triage incoming tickets in the IT Helpdesk Ticket QueueProvide timely response to all issues, update internal customers on status, solicit additional inform

Service Desk Technician - Mac & Windows

TEKsystems c/o Allegis Group

Wilsonville, Oregon, USA

Full-time

A growing Biotechnology company in Wilsonville, OR is hiring an IT Service Desk Technician to join the team for a great opportunity! Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devicesEnsure that all issues and requests are documented accurately in the IT ticketing systemMonitor and triage incoming tickets in the IT Helpdesk Ticket QueueProvide timely response to all issues, update internal customers on status, solicit additional inf

Service Desk Technician - Tier 2/3

TEKsystems c/o Allegis Group

Portland, Oregon, USA

Full-time

A growing Biotechnology company in Wilsonville, OR is hiring an IT Service Desk Technician to join the team for a great opportunity! Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devicesEnsure that all issues and requests are documented accurately in the IT ticketing systemMonitor and triage incoming tickets in the IT Helpdesk Ticket QueueProvide timely response to all issues, update internal customers on status, solicit additional inf

IT Service Desk Technician

CRI Advantage, Inc.

Idaho Falls, Idaho, USA

Full-time

The IT Service Desk Technician I on our Service Desk team reports directly to the Service Desk Manager providing support to diagnose and resolve problems with computer hardware/software, and peripherals at the desktop/laptop level. The IT Service Desk Technician I resolves common operating problems working under close personal supervision and is provided detailed written or oral guidance as documented in KBAs or standard documentation provided by TSS both before and during assignments. As instru

Service Desk Technician

LMI Government Consulting (Logistics Management In

Colorado Springs, Colorado, USA

Contract

Overview LMI is seeking an IT Service Desk Technician to support our Colorado Springs, CO office. This role is responsible for identifying, isolating, and resolving hardware, software, and AV technology tickets for LMI staff and clients. This person coordinates referrals with appropriate technical, professional, and service personnel for follow-ups, training, repairs, and other services. The ideal candidate is expected to be on-site, Monday through Friday, from 8:00 AM to 5:00 PM, mountain time

Service Desk Technician

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2059781 Job Description: Ongoing hiring over the next 6-7 months Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at handCreate the incidents for the incoming customer issues in ServiceNowAssist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fixesEscalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes Ideal Candi

Service Desk Technician

LaSalle Network

Downers Grove, Illinois, USA

Contract

Your technical skills can help save lives! LaSalle Network is hiring a Help Desk Technician to support hospitals, clinics, and medical offices by ensuring their technology runs smoothly. This is a hands-on, high-impact role where you'll be the first line of defense in solving IT challenges for healthcare professionals. Help Desk Technician Responsibilities: Provide onsite IT support for essential healthcare systems and devices Troubleshoot and resolve hardware, software, and networking issues In

Service Desk Technician

Energy Transfer

Dallas, Texas, USA

Full-time

Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer , recognized by Forbes as one of America's best large employers , is dedicated to responsibly and safely delivering America's energy . We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future a

Service Desk Technician

Energy Transfer

Dallas, Texas, USA

Full-time

Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer , recognized by Forbes as one of America's best large employers , is dedicated to responsibly and safely delivering America's energy . We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future a

Service Desk Technician w/ Azure (418155)

Highspring

Addison, Texas, USA

Contract, Third Party

Service Desk Technician w/ Azure | 418155 DETAILS Location: Addison, TX 75001 (onsite 5-days per week) Position Type: 6M C2H Hourly / Salary: to $90K JOB SUMMARY Vaco Technology is currently seeking a Service Desk Technician for a 6M C2H opportunity that is located in Dallas, TX 75254 (onsite 5-days per week). The Senior Service Desk Technician will maintain and support the IT Infrastructure, including network, servers, security, storage administration, and business continuity (power / ou

Tier 2 Service Desk Technician

GavinHeath, LLC

Aurora, Colorado, USA

Contract

Tier 2 Service Desk Technician Contract 25-29/h Aurora, CO (Hybrid) 1 day onsite Must have some working knowledge of Microsoft Intune Device Management tool. Tier 2 with experience of Intune, configuration, how to package applications within Intune, Responsibilities: Provide helpdesk support and resolve problems to the end user's satisfaction.Perform timely workstation hardware and software upgrades as requiredMonitor and respond quickly and effectively to requests received through the IT help

Service Desk Technician

General Dynamics Information Technology

North Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Android, Handheld Devices, Mobile Telephones, Software Installations, System BackupsCertifications: Security+, CE - ComTIA - CompTIAExperience: 3 + years of related experienceship Required: Yes Job Description: Service Desk Technician Transform technology into oppo

Senior Service Desk Technician -100% Onsite - Permanent Residents Only

Stone Search

Jersey City, New Jersey, USA

Full-time

The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities Advanced Technical SupportTroubleshoot and resolve complex hardware,

Service Desk Technician / Marietta, GA / Hybrid

Motion Recruitment Partners, LLC

Marietta, Georgia, USA

Full-time

A growing managed service provider in the Atlanta area is looking for their next team member in the IT department! They are hiring for a Service Desk Technician to work for them in their new Marietta office 3-4 days per week. This is a full-time position, joining a very senior team to help with level 1-2 tickets. You will be helping to balance the workload on their team by creating and managing users, providing software and hardware support, and using O365 and Azure. They also have seen an uptic

IT Service Desk Technician

ULINE

Pleasant Prairie, Wisconsin, USA

Full-time

IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full potential in a collaborative IT environment where you'll troubleshoot technology issues as an IT Service Desk Technician. Bring your skills to an industry leader that runs one of the largest e-commerce sites in the U.S. Better together! This position is on-site in Pleasant Prairie, WI or Waukegan, IL bas

Service Desk Pensacola (Day Shift, Full Time)

Tandym Tech

Pensacola, Florida, USA

Contract

A top financial client in Pensacola is currently seeking a Service Desk Technician to join their team. Position requires onsite presence 10+ days per month. Shift: Sunday - Thursday, 10am-6:30pm EST Responsibilities: Respond to inbound calls daily to provide technical support/troubleshooting. Provide support via web queues, outbound interactions, and emails. Leverage resources to resolve technical issues timely. Use PC applications (e.g., word processing, spreadsheet, database) to document, m