service desk Jobs in philadelphia, pa

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IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 10 days ago | Updated 1 hour ago

Power BI Developer / Fabric Admin

GovCIO

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Remote

Full-time

Overview GovCIO is currently seeking an experienced and proactive Power BI Developer / Fabric Admin (Remote) to manage and support the enterprise-wide Power BI environment, focusing on Power BI Service administration, Fabric platform oversight , user support across tiers, and end-to-end report lifecycle management. This role requires technical depth in Power BI tools and infrastructure, combined with effective communication and stakeholder engagement to work across the Center of Excellence (COE
Posted 20 days ago | Updated 11 hours ago

ServiceNow Product Owner

Eliassen Group

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Anywhere, US

Contract

Description: Our client is implementing ServiceNow for Enterprise Services to modernize and streamline their service desk. As part of this initiative, the client requires an Interim Product Owner (PO) to lead the establishment of the foundational Customer Service Management (CSM) application within ServiceNow and deliver the MVP for Risk Services in Q3/Q4. ** Remote ** Pay rate: $80-$90/hr We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits pa
Posted 25 days ago | Updated 14 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 24 days ago | Updated 1 hour ago

Help Desk IT Specialist - Tier 1

Maximus, Inc.

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Remote

Full-time

Description & Requirements The Tier 1 Help Desk IT Specialist will be responsible for providing technical assistance and support related to computer systems, hardware, software, and network issues for a public sector client. This position will primarily operate within the ServiceNow platform to log, track, and resolve IT support tickets. The Tier 1 Help Desk IT Specialist will serve as the first point of contact for employees seeking technical assistance and will escalate issues as needed to Tie
Posted 5 days ago | Updated 4 hours ago

Manager, IT Service Management

Vaco by Highspring

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Remote

Full-time

Location: 100% Remote in US only, EST Hours Salary: $130,000 + company benefits, pto, 401k match **sponsorship not available, no 3rd parties Overview: The Manager of IT Service Management oversees the day-to-day performance and operations of the organizations IT Service Desk. Drive operational efficiency in alignment with Information Technology Infrastructure Library (ITIL) principles and the organization's IT service management (ITSM) strategy. Important Details: Looking to Shift Left (move
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Posted 25 days ago | Updated 19 days ago

IT Service Delivery Manager

Leidos

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Remote

Full-time

At Leidos, we deliver innovative solutions guided by our commitment to deliver mission success for our customers. Our Mission, Vision, and Values guide the way we do business serving government and commercial customers with smarter, more efficient digital and mission innovations. The Digital Modernization Sector is focused on delivering secure, mission-focused solutions at scale to accelerate our customer's digital transformation objectives. We deliver secure, customized enterprise IT solutions
Posted 17 days ago | Updated 1 hour ago

Microsoft 365 SharePoint Administrator

Modern Technology Solutions

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Remote or Huntsville, Alabama, USA

Full-time

Overview Own Your Future. Modern Technology Solutions, Inc. (MTSI), is seeking to hire a Microsoft 365 SharePoint Administrator to join the team. Note, this is a remote position with the ideal candidate residing near one of our office sites in Colorado Springs, CO., Huntsville, AL., Alexandria, VA., or Dayton, OH. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: O
Posted 41 days ago | Updated 1 hour ago

Senior Systems Engineer, IT Infrastructure

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming
Posted 12 days ago | Updated 3 days ago

Senior Systems Engineer, IT Infrastructure

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission-critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming
Posted 55 days ago | Updated 3 days ago

IT Support Specialist II - REMOTE (AZ & TX)

DriveTime

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Remote or Dallas, Texas, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th
Posted 23 days ago | Updated 11 hours ago

Sr Cloud Operations Engineer

LabCorp

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Remote

Full-time

Labcorp Genetics is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making genetic testing affordable and accessible for everyone to guide health decisions across all stages of life. The Engineering Operations team owns the strategy for provisioning, handling, maintaining, securing, and adv
Posted 44 days ago | Updated 1 hour ago

Infrastructure Engineer

Dimensional Fund Advisors LP

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Texas, USA

Full-time

Notes to applicants: Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most rol
Posted 38 days ago | Updated 1 hour ago

Cyber Incident Response Analyst IV

Nightwing

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Remote or Sterling, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 40 days ago | Updated 1 hour ago

Cyber Incident Response Analyst III

Nightwing

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Remote or Sterling, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 60+ days ago | Updated 1 hour ago

Support Analyst I

Sansar Tec

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Philadelphia, Pennsylvania, USA

Contract

Hello.Job Title: Support Analyst I Department: Capital Facilities Location: 100% Onsite Main Hospital, 3401 Civic Center Blvd, Philadelphia, PA 19104Job Type:Contract Start Date: June 30, 2025 End Date: October 31, 2025 Work Schedule: Monday Friday, 7:30 AM 4:00 PMWeekly Hours: 40 hours/week Project: WBR Schuylkill SiteAbout the Role:Client is seeking a hands-on and customer-focused Support Analyst I to join the Capital Facilities team for a full-time, onsite contract position. This role is ide
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Posted 6 days ago

Desktop Support Engineer

Hexaware Technologies, Inc

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Philadelphia, Pennsylvania, USA

Full-time

Position: Desktop Support Engineer Location: Philadelphia, PA 19113 Hiring: Contract /Fulltime The Desktop Support Technician's role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all end user organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely
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Posted 37 days ago | Updated 6 days ago

Support Analyst

Talent Groups

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Philadelphia, Pennsylvania, USA

Contract

Position: Support Analyst Location: Philadelphia, PA Job Type: Contract Duration: 6 months to startJob Description Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (PCor End-User Devices & peripheral equipment), and application software, and operating system issues.Exhibits sound customer service skills by effectively handling customer problems and ensuring proper escalation procedures are followed to problem closure.Demonstrates sufficient knowledge
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Posted 2 days ago

Technical Business Analyst

Infinite Dimensions

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Remote

Contract

We need following candidate: Title: Technical Business Analyst Contract : 12+ Months Remote Work Client is seeking a Technical Analyst manage business processes, engage in testing, documentation management, and providing first tier technical support for a Microsoft Power Platform application (Power Apps, Power Automate, Power BI) . The Technical Analyst II should have a minimum of 5 years working with Microsoft Purview/Compliance and have taken Microsoft training on the Trainable Classifier too
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Posted 12 days ago | Updated 4 days ago

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi
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Posted 25 days ago | Updated 2 days ago